A continuación, te explicamos cómo puedes liderar y motivar eficazmente a un equipo en tiempos de cambio o incertidumbre.
Liderar y motivar a un equipo, especialmente en el facility management (FM), donde el entorno es a menudo dinámico y está sujeto a cambios inesperados, requiere un enfoque estratégico. En tiempos de cambio o incertidumbre, su capacidad para guiar a su equipo de manera efectiva es crucial. Implica una comunicación clara, empatía, comprensión de las preocupaciones individuales y colectivas de los miembros de su equipo y fomento de un sentido de estabilidad y dirección en medio del caos. A medida que navega a través de períodos desafiantes, recuerde que su papel como líder no es solo administrar operaciones, sino también inspirar confianza y mantener la moral.
Aceptar el cambio es el primer paso para liderar a su equipo en tiempos de incertidumbre. Tienes que demostrar que eres adaptable y que estás dispuesto a aceptar nuevos retos. Comunica los cambios con claridad, explicando las razones detrás de ellos y cómo beneficiarán al equipo y a la organización en su conjunto. Reconozca cualquier incomodidad o miedo que su equipo pueda sentir y brinde apoyo a medida que todos se adaptan. Al ser un modelo a seguir para la adaptabilidad, puede inspirar a su equipo a seguir su ejemplo y ver el cambio como una oportunidad de crecimiento.
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Ho Chee Kit
Senior Director at C&W Services - Chief Engineer ("' 积福"工程师) and Net Zero Assets(净零资产管理)
The team needs a GROWTH MINDSET during times and uncertainty and rapid change before they can embrace challenges. They need to view setbacks as learning opportunities, and maintain resilience. 1) Focus on what you can control and set small, achievable goals. 2) Stay curious and open to new experiences, seeking feedback and learning from others. 3) Practice self-compassion and maintain a positive attitude, recognizing that effort and persistence lead to improvement. 4) Create a supportive environment for small set-backs and celebrate small wins. 5)Adaptability and a proactive approach to change will help you thrive amidst uncertainty.
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Abel Biju Joseph
Mechanical Engineer | Building Services | Project Management | LEED® Green Associate™
Change is a challenge. Many organizations fear the term ‘change’. Change is inevitable, it’s better to promote change before your competitors force you to change. In my experience as a Project Engineer, whenever a new technology or ideology was introduced in any aspect of my project it was always greeted with practical and technical challenges. However it took lots of courage to go ahead and implement it , well yea it is difficult in the beginning but in the long run it gave multiple yields in terms of overall project profitability and time management such as it has become an inevitable part of every project now.
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George Hadfield MCIWM
Supply Chain Manager at ISS Facility Services UK
Change should not be feared buy embraced. Effective communication is essential with reasons why the change. Expectation of change. Don't be afraid if change is not a success. It shows strength of convictions allowing the Team to flex it muscles and try new things. If the change is successful the Team is successful and the benefits are tangible.
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Joseph Frankie III
CEO | Board Member | LinkedIn Coach, Speaker & Consultant | Co-Author, LINKEDIN: THE 5-MINUTE DRILL .| Exec Search | PM | LinkedIn Thought Leader | Strategist & Storyteller | Branding | | Mentor | GUEST-Podcast,TV, Radio
The only constant is change. This occurs from the minute we are born until departing. So, we are always adapting in some form or another. Uncertainty, in my view, occurs when there is no leadership involved in embracing change. A leader must embrace change and clearly communicate constantly to the team, in effect, being a servant role model. This engenders trust which reduces uncertainty and anxiety. In doing so this clearly supports their need for information and aids the process. These three are the drivers which supports goals, flexibility and morale. This circular process occurs continually since information from multiple sources is jaded, combines gossip and misinformation. The leader must be vigilant in flowing information.
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Guillermo Acevedo
Regional Project Development Services Lead delivering quality and value to clients. Lifelong learner with a focus on supporting others to achieve their best in their careers and in life.
In my experience, one way to build resiliency is to push yourself to do hard things. What do I mean by that? I mean, evaluate the tasks that you find most challenging and develop a routine to attempt those tasks; it does not necessarily mean you need to be good at it but it helps you build that mindset. For example, I often have to push myself to exercise. Exercise is not my thing, but I know it is good for me so I have a routine to get myself to exercise in some way through the day.
La comunicación clara es esencial cuando se lidera un equipo a través del cambio. Es importante transmitir los mensajes con claridad para evitar malentendidos y asegurarse de que todos estén en la misma página. Sé transparente sobre lo que sabes, lo que no sabes y lo que estás tratando de averiguar. Las actualizaciones periódicas ayudan a generar confianza y evitan la propagación de rumores que pueden dañar la moral del equipo. Fomenta el diálogo abierto y escucha las preocupaciones y sugerencias de tu equipo, ya que esto puede conducir a ideas y soluciones valiosas.
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Janelle Tee
General Manager @ Carrier | Driving Business Growth | Building Strong Relationships
Communication is key in times of uncertainty or changes. 1. Have an open talk with employees to hear their thoughts or burning questions 2. Set clear direction and share the updates 3. Ensure ease of communication with team and vice versa at all times While some might be uncomfortable with the changes, it is important to communicate why the changes are necessary and enable agility within the organization
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Kim Miller
Business Development Manager-Gallant Building Solutions
Effectively leading and motivating a team during times of change or uncertainty involves clear communication and adaptability. Ensure everyone understands the situation, the goals, and their roles. Foster an environment where questions and feedback are encouraged. Learning to pivot to new markets that are less affected by the economic environment is crucial. When one market segment suffers in commercial construction, another often gains traction. By staying informed about market trends and being flexible, you can guide your team to seize new opportunities and maintain momentum.
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Reinhard Zeidler
⚒️🏢 Handwerksprofi 👉 ZEIDLER GmbH | 🕒 Rund-um-die-Uhr-Service für maßgeschneiderte Handwerksleistungen rund um's Gebäude | alles aus einer Hand | schnell, flexibel, zuverlässig, kundenorientiert, einfach❗️
Clear communication is essential when guiding a team through changes. It’s crucial to convey messages clearly to avoid misunderstandings and ensure everyone is on the same page. Be transparent about what you know, what you don’t, and what you aim to find out. Regular updates help build trust and prevent the spread of rumors that can harm team morale. Encourage open dialogue and listen to your team’s concerns and suggestions, as this can lead to valuable insights and solutions. 🗣️🔍 Transparent, consistent communication fosters trust and collaboration, transforming challenges into opportunities for growth. 🌟
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Ketan Doshi
Helping Owners, Hoteliers, and Operators Elevate Their Projects. My approach is distinct. I specialize in tailoring bespoke solutions that ensure every project detail shines. Send me a DM for an exclusive sneak peek!
Communication is not just in words but in actions to achieve the desired outcome. Lead by example so that they understand the process to the desired outcome. Eliminate misconceptions and misunderstandings in the initial stages. Avoid confrontations caused by misinterpretations or confusions.
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Nishith Agarwal, CPP, M.ISRM, LSSGB, PGDMO, PGDMHR, CISM
ASIS Board Certified, Risk & Crisis management, Administration & Facilities management, Security, Thought Leadership, Process Improvement, Aviation Operations & Instructor
A clear and concise communication is most essential during any change. The purpose, larger good for the masses and benefits for the organisation need to be communicated to all. Buy-in must be completed prior to implementing the change, the success or failure depends on the communication and acceptance by stakeholders.
Apoyar a tu equipo es algo más que ofrecer palabras de aliento. Implica escuchar activamente sus inquietudes, comprender los desafíos que enfrentan y proporcionarles los recursos que necesitan para tener éxito. Ya sea que se trate de capacitación adicional para manejar nuevas responsabilidades o arreglos de trabajo más flexibles para adaptarse a las necesidades personales durante una transición, demostrar que te preocupas por su bienestar puede mejorar en gran medida la motivación y el compromiso.
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Steven Cornell
Associate - Aviation Practice Builder at Kimley-Horn
Change is uncomfortable and even scary for many team members. Many people like the status quo, while others seek new and innovative way of performing work that routinely requires change. The key to supporting teams through changes is effective communications with ALL team members that must include listening/hearing their thoughts, concerns and questions about how the change will affect the overall team and the individual team members. This will likely require group and individual dialogues plus compromise regarding the approach to implementing the change. Effective communication will allow everyone to engage and be a part of and ideally embrace the change with a positive outlook.
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Steve Macaulay
Land Management & Wayleave Specialist North West
Supporting your team is essential and training is key, I remember times when a company brought in a new system we would receive good in house training either from in house colleagues who had been properly briefed or an experienced third party - sadly recent experiences have differed greatly. When change is forced upon you be prepared to speak up as some people may be slower to adapt to change be it a new system or a new role. Don't be afraid to ask for additional training or time, any decent company or manager should support you.
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Reinhard Zeidler
⚒️🏢 Handwerksprofi 👉 ZEIDLER GmbH | 🕒 Rund-um-die-Uhr-Service für maßgeschneiderte Handwerksleistungen rund um's Gebäude | alles aus einer Hand | schnell, flexibel, zuverlässig, kundenorientiert, einfach❗️
Supporting your team goes beyond encouraging words. It’s about actively listening to their concerns, understanding the challenges they face, and providing the resources they need to succeed. Whether it’s additional training for new responsibilities or more flexible work arrangements to meet personal needs during a transition, showing you care about their well-being can significantly boost motivation and engagement. 🛠️📈 Demonstrating genuine support turns challenges into opportunities for growth, fostering a resilient and committed team. 🌟
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Nadeem Poswall
I help with real estate and facilities management | High value luxury assets | Experienced with managing complex requirements
In terms of change and uncertainty, it is important to communicate effectively and support your team members. As a leader it’s important to recognise that we are all human and have different skill sets which need to be nurtured in order to drive business success.
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Nishith Agarwal, CPP, M.ISRM, LSSGB, PGDMO, PGDMHR, CISM
ASIS Board Certified, Risk & Crisis management, Administration & Facilities management, Security, Thought Leadership, Process Improvement, Aviation Operations & Instructor
During any change the team goes through a lot of turmoil. Supporting the team during this difficult period is an absolute responsibility of any leader. Each team member would be requiring some assistance, be it emotionally, or rofessionally, these need to be understood and accomodated by the team leaders.
Establecer objetivos claros y alcanzables le da a tu equipo un sentido de dirección en tiempos de cambio. Divida los objetivos más grandes en tareas más pequeñas y manejables para ayudar a reducir la ansiedad y proporcionar un camino claro a seguir. Celebre los hitos y reconozca los logros individuales y de equipo. Esto no solo aumenta la moral, sino que también refuerza el progreso que se está realizando, lo que puede ser especialmente motivador cuando el resultado final parece lejano.
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Reinhard Zeidler
⚒️🏢 Handwerksprofi 👉 ZEIDLER GmbH | 🕒 Rund-um-die-Uhr-Service für maßgeschneiderte Handwerksleistungen rund um's Gebäude | alles aus einer Hand | schnell, flexibel, zuverlässig, kundenorientiert, einfach❗️
Setting clear, achievable goals gives your team direction during times of change. Break down larger goals into smaller, manageable tasks to reduce anxiety and establish a clear path forward. Celebrate milestones and recognize both individual and team achievements. This not only boosts morale but also reinforces the progress made, which can be particularly motivating when the end goal seems distant. 🎯🏆 Providing this structure and recognition keeps the team focused and motivated, transforming uncertainty into a journey of shared success. 🌟
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Deives Camargo.'.
Consultor
Definir metas claras e alcançáveis dá à sua equipe um senso de direção durante os momentos de mudança. Divida objetivos maiores em tarefas menores e gerenciáveis para ajudar a reduzir a ansiedade e fornecer um caminho claro a seguir. Celebre marcos e reconheça conquistas individuais e da equipe. Isso não apenas aumenta o moral, mas também reforça o progresso que está sendo feito, o que pode ser especialmente motivador quando o resultado final parece distante.
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Joshua Moreland
Founder, Technical Recruiter, PM
The settings of goals as well as how we divide and conquer our tasks are two important factors in how smooth a project will run as well as in helping to determine the overall success of these goals. I've personally witnessed the beauty in celebrating milestones, hundreds of times in various projects. Timing is essential and a great leader should know when to prepare and when and how to celebrate project wins both individually and as a whole. When the output matches the input our workmanship is properly acknowledged but when it does not match, further evaluation is required to determine what may be negatively affecting the progress and the final ouput.
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Tim Beale
Empowering Career Growth | Digital Enthusiast & Student Advocate | Strategic Thinker | With a Master's in Photography
Goal setting is key. Start by reflecting on your own goals. When setting the goals for your team be open about what you expect of yourself to influence their own goal setting. Ensure the team have shared goals, that are SMART.
Fomentar la flexibilidad en su equipo es crucial para navegar por la incertidumbre. Promueva una cultura en la que esté bien probar nuevos enfoques y cometer errores. Esto puede conducir a soluciones innovadoras y a un equipo más resiliente. La flexibilidad también significa estar abierto a ajustar los roles y responsabilidades según sea necesario para adaptarse a las nuevas circunstancias. Al fomentar un entorno en el que el cambio se acepta en lugar de temerse, ayuda a su equipo a seguir siendo ágil y receptivo.
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Steven Cornell
Associate - Aviation Practice Builder at Kimley-Horn
While a change may be needed to improve the performance of a team or overall company, not everyone can comfortably embrace a change. This does not mean the team member no longer fits in with the change in direction, process, or actions. A diversified company will be composed of many teams working together to succeed. By encouraging open communication with the uncomfortable team member, the reasons for their discomfort can be fully understood and actions can be taken to seek resolution of the discomfort. If the actions are not feasible or aren't successful, opportunities to change the role of the team member may be possible. The ultimate goal must be to remain flexible in enabling a team member to continue their valuable contribritutions.
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Sr Mohamed Humdhan
Arbitrator | Adjudicator | Mediator | Conflict Coach | Dispute Resolution Specialist | Quantity Surveyor | Executive Director heading Project and Program Management Services at Utamacon (B) Sdn Bhd
Change requires flexibility. A rigid approach to implement change will always backfire. To buy in the stakeholders we must clearly communicate to them the flexibility offered to achieve the change.
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Raphael Alves
Segurança Corporativa | Prevenção a perdas | Riscos | Investigações | Prevenção a fraudes | Consultor
A gestão de times em safety & security são sempre desafiadoras, pois em 90% do tempo estão desenvolvendo suas atividades tomando algum tipo de decisão que afeta a sensação de segurança dos públicos ou trabalhando em ambientes de alta pressão e julgamento. A proteção ao time é fundamental para que possam ter segurança no dia a dia, bem como, dar-lhes autonomia, mas é importante lembrar que autonomia não é igual abandono, se faz necessário acompanhar e entender as diferentes visões que eles trazem.
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Reinhard Zeidler
⚒️🏢 Handwerksprofi 👉 ZEIDLER GmbH | 🕒 Rund-um-die-Uhr-Service für maßgeschneiderte Handwerksleistungen rund um's Gebäude | alles aus einer Hand | schnell, flexibel, zuverlässig, kundenorientiert, einfach❗️
Promoting flexibility within your team is crucial for navigating uncertainty. Encourage a culture where it’s okay to try new approaches and make mistakes. This can lead to innovative solutions and a more resilient team. Flexibility also means being open to adjusting roles and responsibilities as needed to adapt to new circumstances. By fostering an environment where change is welcomed rather than feared, you help your team remain agile and responsive. 🔄💡 Embracing flexibility turns challenges into opportunities for growth and innovation, ensuring your team stays strong and adaptable. 🌟
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Stephen M. Butler, P.E, MEEE
Engineering Manager at Parsons Corporation
Flexibility, as I have proven in my own role, is critical to staying employed in today's engineering world. We must accept and adapt to change whether good or bad.
Mantener la moral es clave para mantener a tu equipo motivado en tiempos difíciles. Comunícate regularmente con los miembros de tu equipo para evaluar sus sentimientos y tranquilizarlos. Organice actividades de formación de equipos que puedan aligerar el estado de ánimo y fortalecer las relaciones. Mantenga abiertas las líneas de comunicación y asegúrese de que todos se sientan escuchados y valorados. Un espíritu de equipo positivo puede marcar la diferencia a la hora de superar los obstáculos del cambio.
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Raghu V
Administration, FM & Security Services
Maintaining morale is crucial in any group or organization as it impacts productivity, collaboration, and overall success. Here are several strategies to maintain high morale: 1. Open Communication 2. Recognition and appreciation 3. Professional Development 4. Work-Life Balance 5. Inclusive Culture 6. Clear Goals and Expectations 7. Supportive Leadership 8. Positive Work Environment 9. Team Building Activities 10. Addressing Issues Promptly By focusing on these areas, organizations can maintain high morale, leading to increased satisfaction, productivity, and overall success.
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Maggie Perotin
Business Development & Leadership Coach for Small & Medium Businesses I Double Your Service Business Without Adding More Work I MBA I USA TODAY published I Message me for a free strategy call
To maintain morale, you need to understand what's on your team members minds. Encourage them coming and talking to you about it. Create safe space and opportunities for that. If you are always busy and never available, they will not come because they will not want to bug you. Then listen. Understand their point of view first, and only then respond accordingly.
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Alexander Nicodem
Project Lead / Scrum Master FNS Zoning at NXP
The importance of maintaining a good morale during changes or though projects is highly underestimated. You can't operate as an actual team if the morale is low and there isn't any alignment within the team. Maintaining morale doesn't need to be that difficult though. Be there when it gets difficult, even though you can't actually add or do something. If you have a change very early in the morning or even late at night, make sure you are there wit the team. Make the difficult steps in a project a team effort and make sure to celebrate the achievements and milestones. Grabbing some pizza with the whole team after a challenging moment strengthens the bond between team members and smoothens the road to the next one.
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Najib Kibirige
Maintenance Supervisor Enova facility management
I believe that effective leadership in challenging times requires strong communication and motivation skills. Here are some ways to begin: - One useful approach is... - On the contrary, I don't agree with... - I've observed an example of...
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Asif Khan
Facility Management at Prestige Group
Showing care to the team by actively listening to them and addressing their concerns. Offer them necessary support whether it’s training, counselling or providing additional tools for their improvement
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Conor Lynch
Director at Bay Enterprises
The biggest thing to consider in any uncertain times is to understand what allowed you get to where you are as a business. The people who are the hands on are the key ingredient in any business, whether it be initiating the work or supporting other people to the forefront of the business. Change is inevitable so has to be expected. Making sure you fully understand the changes comes from trusted communication and actions.
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Ibrahim Aldali
Consultant & Strategist/ PHD Candidate / Speaker / Supply Chain Design & Optimization / COO / Startups / Management Professional, MSISE, MBA, PMP, CSCP, CLTD, CBAP, SBSP, SCRUM, Lead Auditor , CPP, CPPM, CISCP, CISCM
One of the things I have found useful in this case is to lead from the field, being close to your team and empower them to take needed actions without fear. Encouraging team to work on one team spirit is another important factor, no individual interests to be accepted, one team and one mission. Another crucial element is to keep the team calm and focused, no need to create unnecessary panic or frustration. At the end, people will do what they are supposed to do within the available resources. At this stage, it is very important to keep the environment clean from any negative thoughts or vibes. Stay Grateful… Ibrahim
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Mayowa Elewude, CMRP, FMP, LEED GA, CFM
Facilities and Properties Specialist | ESG Advocate | IFMA Member | Top FM Voice
During times of change or uncertainty, even the most loyal staff may be tempted to leave as survival instincts kick in. When employees can't plan for their future, panic sets in, leading them to consider other companies. Thus, staff engagement is crucial for retention, and effective leadership is required. This involves openly communicating, engaging staff, allaying fears, correcting wrong narratives, clarifying information, renewing belief in the corporate strategic mission, showing how they align with organizational goals, giving a sense of belonging, boosting morale, and motivating the workforce.
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Shermain Melton
I Am The Coach for Highly Successful, Quiet, Introverted Leaders Who are Ready to Overthink Less and Be in Action More
Don't forget to always communicate: - What's in it for the Organization - What's in it for the Employees - What's in it for the Shareholders - What's in it for the Customers/Clients This will help people understand that the decision was thoughtful and it will help build and maintain trust.
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Ryan Dempsey FIET
#PropTech #Founder CEO with a no nonsense approach to #Compliance, #RiskManagement and #Data. IET Fellow gaining more and more experience in #StartUp and the crazy corporate world .
What’s incredibly important in todays landscape is to take things like this with a pinch of salt. Everyone feels like they know the ingredients for successful outcomes yet sometimes the only thing we need is to understanding and apply commitment. We’re all different, we all have pressures that the world doesn’t know about and as such we have to just do our best. Expectation is normally the main ingredient of disappointment.
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