SIDRA

We’re #hiring , Medical Approval Officer. location: Egypt - Cairo - Heliopolis Employment Type: Full-time Job posting code: AP-001 Industry: #healthcare, #consulting   Responsibilities: • Support our team in respond to online/live requests and inquiries from Clinics by following standards. • Responsible for immediate reply to Live approvals to patients for eligible services. • Ensure that all cases are answered within predetermined timescales and are dealt with the highest standards of customer service. • Collect document& details needed by insurance companies take action, to make further follow-ups and corrective data as required. • Providing a full support to customer service team. • Analysis on high cost and complicated cases.(report to senior team for decision). • Attending e-mails from companies or clients.(if needed). • Details oriented & data entry skills (how to get approvals from portals). • Analysis on rejected cases & how to take a corrective action. • Daily shift report (all cases status approved / rejected / pending) with justifications. • Follow up on the previous shift’s/day’s pending cases through our team portals (reporting). • Follow up auditing request for missing approval with daily report. • Review the reports with the Approval senior and send. • Monthly reports as requested by the senior team. Qualifications: - Bachelor's of Pharmacy degree from an accredited institution. - Active pharmacist license in [insert state/country]. - 1-2 years of experience working, preferably in a Healthcare or medical approvals role. - Strong knowledge of pharmaceutical, medical terminology, and drug interactions. - Excellent attention to detail and ability to analyze complex medical information. - Effective communication skills, both written and verbal.. -Strong time management skills. - Proficiency in using computer systems and software for documentation and record-keeping. How to Apply: If you are interested send your updated cv on [email protected] and mentioned job posting code (AP-001) in subject of the E-mail.

We’re #hiring ,  Insurance Quality Manager. location : Egypt - Cairo – Heliopolis job posting code : QM-001 Seniority Level:  Manager Industry : Health Care, Consulting, Responsibilities: -Develop and implement quality management systems, policies, and procedures to ensure compliance with industry standards and regulations and Manage deployment for Lean & Six Sigma implementation- Working with Management to insure successful delivery. -Monitor and evaluate the performance of healthcare insurance processes, identify areas for improvement, and develop strategies to enhance quality. -Conduct internal audits and ensure adherence to regulatory requirements and other relevant standards. -Identify potential risks and develop risk mitigation strategies to minimize errors, other issues that could impact the quality of healthcare insurance services. -Identify inefficiencies in workflows and processes, and collaborate with relevant stakeholders to implement improvements that enhance the quality and efficiency of service delivery. - Develop and deliver training programs to educate staff on quality management principles, policies, and procedures. -Analyze data related to healthcare insurance services, identify trends, and generate reports to support decision-making and quality improvement initiatives. -Monitoring updated changes in healthcare regulations and ensure compliance with all relevant laws and guidelines. Qualifications: -Education: A bachelor's degree in medicine or Pharmacist. A master's degree can be an advantage. -Experience: Prior experience in healthcare insurance operations, quality management, or a related field is essential. Experience in a managerial or supervisory role is highly desirable. -Knowledge: In-depth knowledge of healthcare insurance processes, regulations, quality management principles, and industry standards is necessary. Familiarity with coding systems (ICD-10, CPT) and electronic health records (EHR) is beneficial. -Analytical Skills: Strong analytical and problem-solving skills are crucial for identifying areas for improvement, analyzing data, and making informed decisions. -Communication Skills: Excellent written and verbal communication skills are essential for effectively collaborating with stakeholders, delivering training programs, and addressing customer concerns. -Leadership Skills: As a manager, you should possess strong leadership qualities, including the ability to motivate and engage a team, delegate tasks, and drive quality improvement initiatives. -Quality Management Certifications: Professional certifications in quality management, such as Certified Professional in Healthcare Quality (Six Sigma) How to Apply: If you are interested send your updated cv on [email protected] and mentioned job posting code (QM-001) in subject of the E-mail. 

We’re #hiring ,  #Digital Marketing specialist , to manage Sidra & It’s Clients digital marketing activities. location : Egypt - Cairo – Heliopolis Employment Type: Full-time job posting code : DM-001-2023 Seniority Level: Mid-Senior level Industry : Health Care, Consulting, Marketing Responsibilities: ·        Evaluating and analyzing digital campaigns performance across different channels (Display ads, SEM, SEO, video ads) through google analytics. ·        Google analytics reporting and tracking website performance. ·        Daily boosting planning. ·        Managing Sidra & it’s Clients website operations. ·        Define the most important social media KPIs. ·        Develop, implement, and manage social media strategy. ·        Keep abreast with new trends in digital technology. Requirements: ·        5 years’ experience in digital marketing and digital media planning. ·        Solid understanding of major digital advertising channels (Display ads, Facebook ads, paid search). ·        Solid understanding of google analytics. ·        Google certified is a plus. ·        Fluent English . ·        communication skills. How to Apply: If you are interested send your updated cv on [email protected] and mentioned job posting code (DM-001-2023) in subject of the E-mail.