Time is crucial in healthcare, and efficient scheduling is key to maximizing it. On average, it takes a patient about eight minutes to schedule an appointment by phone. That’s a considerable amount of time, especially if a provider handles a large volume of calls on a daily basis. But how can centers avoid the negative impact on patient satisfaction and operational efficiency that a high AHT can have? It all comes down to the level of specialization a scheduler provides. With proper training, technology, and understanding of patient needs, they can reduce call times, schedule appointments faster, and ensure that each interaction is smooth and effective. ➡ The result? Less time spent on the phone, fewer errors, and a better patient and staff experience. If you want to optimize your scheduling process, improve patient satisfaction, and free up valuable time for your team to focus on care, consider a more effective approach to managing appointments. See the difference a specialized scheduling solution can make. Schedule a demo with us and take the first step to transform your patient support experience: https://lnkd.in/er7Cs-9Y #HealthcareScheduling #PatientSupport #HealthcareOperations
CCD
Consultoría de externalización y deslocalización
Patient scheduling and operational management services for healthcare centers. Leading nearshore U.S. Healthcare BPO
Sobre nosotros
CCD Health (A GeBBS Healthcare Company) - Exceptional patient care begins with a phone call. At CCD, we know it. Our company was built on that principle. Gone are the days of frustrating patient experiences with hurried appointment scheduling or being stuck on hold for what feels like an eternity. We are dedicated to revolutionizing the healthcare experience, ensuring that patients receive the prompt and attentive assistance they deserve from start to finish. For over ten years, our healthcare contact center has been providing streamlined patient scheduling, follow-ups, physician statements, and more with specialized care specialists fluent in English who also understand the unique demands of the industry. Whether it's scheduling appointments, assisting with insurance claims, providing medication information, or offering general healthcare guidance, we are here to ensure a positive and informative experience for every patient. Beyond our commitment to exceptional customer service, we understand that being up-to-date with the latest healthcare center technology is crucial for efficient operations. That’s why, from electronic medical records (EMR) systems to practice management software and radiology information systems (RIS), we have the knowledge and proficiency to provide the necessary integrations for smooth workflows and optimized processes to your healthcare center. Contact us today to learn more about how our healthcare call center services can support your organization's goals and contribute to delivering exceptional patient care.
- Sitio web
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https://www.ccdcare.com/ccd-health
Enlace externo para CCD
- Sector
- Consultoría de externalización y deslocalización
- Tamaño de la empresa
- De 501 a 1.000 empleados
- Sede
- Santo Domingo
- Tipo
- De financiación privada
- Especialidades
- Digital Health, Customer Care, Patient Care Solutions, Data Analytics, Contact Center Operations, Recruitment, Training, Outpatient Imaging Scheduling or Entry, Prescription Reminders, Insurance Verification, Workforce Management, Omni Channel Support, Healthcare Call Center, Medical Call Center, Omni Call Center, Patient Experience, Patient Satisfaction, Medical Record Retrieval, Appointment Scheduling, Workforce Optimization, Staffing Optimization, Appointment Reminders, BPO call center, BPO, KPO, Radiology Business Solutions y medical call centers services
Ubicaciones
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Principal
John F. Kennedy Avenue, Sambil Mall
Unit G-72
Santo Domingo, 11805, DO
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Av. Juan Pablo Duarte
Nivel 3, Local 306
Santiago, Santiago 51000, DO
Empleados en CCD
Actualizaciones
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Direct-to-Provider contracting is an innovative financing model within the healthcare industry. DTP contracting allows payers and providers to interact directly, without the need for a traditional intermediary. This newly-emerging approach allows providers to focus on improving patient outcomes and increasing healthcare efficiency while reducing administrative overhead for payers. Read our latest blog and learn more: https://hubs.li/Q02LPYCT0
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CCD ha compartido esto
Join us on Thursday, Sep. 5th. for a FREE WEBINAR 🎥 Mastering Patient Access: Innovative Strategies for Streamlined Healthcare Scheduling. In this live event, our team will cover the strategies that can help your Center transform patient access and healthcare scheduling, streamline operations, enhance patient satisfaction, and improve overall efficiency from the first contact a patient has with your facility. 🗓️ Date: Thursday, Sep 5, 2024 ⏰ Time: 12:00 M. CT 📢 Hosted by: CCD Health (A GeBBS Healthcare Company) Speakers: ➡️ Will Scott M.S., R.T.(R)(CT) VP of Business Development ➡️ Stevenson Pierre Director of Operations CCD Health Take advantage of this opportunity to enhance your knowledge and skills in patient access management. REGISTER NOW: https://lnkd.in/ef-FQe_F #PatientAccess #LiveWebinar #HealthcareScheduling
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Establishing an effective patient scheduling process - one where every person is seen promptly- is essential for delivering quality care and maintaining the financial health of healthcare centers. But how can you guarantee this process runs smoothly at your facility? Start by exploring the top metrics that can accurately help you identify bottlenecks and improve overall patient satisfaction from the first contact. And if you want to dive deeper into optimizing patient access and scheduling across the entire journey, JOIN OUR UPCOMING LIVE WEBINAR, where our team will share innovative strategies and actionable insights to transform your patient management process! REGISTER NOW: https://lnkd.in/ef-FQe_F 🗓️ Date: Thursday, Sep 5, 2024 ⏰ Time: 12:00 M. CT 📢 Hosted by: CCD Health (A GeBBS Healthcare Company) - Speakers: Will Scott M.S., R.T.(R)(CT) VP of Business Development Stevenson Pierre Director of Operations CCD Health #LiveWebinar #HealthcareScheduling #PatientManagement #PatientAccess
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Join us on Thursday, Sep. 5th. for a FREE WEBINAR 🎥 Mastering Patient Access: Innovative Strategies for Streamlined Healthcare Scheduling. In this live event, our team will cover the strategies that can help your Center transform patient access and healthcare scheduling, streamline operations, enhance patient satisfaction, and improve overall efficiency from the first contact a patient has with your facility. 🗓️ Date: Thursday, Sep 5, 2024 ⏰ Time: 12:00 M. CT 📢 Hosted by: CCD Health (A GeBBS Healthcare Company) Speakers: ➡️ Will Scott M.S., R.T.(R)(CT) VP of Business Development ➡️ Stevenson Pierre Director of Operations CCD Health Take advantage of this opportunity to enhance your knowledge and skills in patient access management. REGISTER NOW: https://lnkd.in/ef-FQe_F #PatientAccess #LiveWebinar #HealthcareScheduling
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Regardless of their language, all patients should be able to fully understand their medical conditions, treatment options, and health plans. However, providers in the U.S. continue to face challenges when communicating effectively with non-English-speaking patients. Now, what strategies can help Centers overcome language barriers in healthcare and improve patient access and outcomes for Spanish-speaking communities? Explore our latest article to learn more: https://lnkd.in/ergj84zJ #PatientAccess #PatientExperience #HealthcareSupport
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A well-functioning RCM system is the backbone of a healthy financial flow for any healthcare practice. Outsourcing medical billing doesn’t operate in a silo; it plays a crucial role within the broader RCM ecosystem. A qualified medical billing partner understands this interconnectedness and works diligently to ensure a smooth and efficient flow of information throughout the revenue cycle. Learn how in the age of AI and Telehealth, you can still enhance your RCM with a medical billing partner : https://hubs.li/Q02LbqVR0
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JOIN OUR FREE WEBINAR - Mastering Patient Access – Cutting-Edge Strategies for Streamlined Healthcare Scheduling ➡ Transform your healthcare scheduling and patient access with an in-depth exploration of the key strategies shaping 2024. Why Attend? 🔍 Expert Insights: Learn from top experts about the technologies and trends revolutionizing patient access and scheduling. 💡 Actionable Strategies: Gain practical tactics you can implement immediately to enhance your organization’s efficiency. 🗓️ Date: Thursday, September 5, 2024 ⏰ Time: 12:00 PM CT 📢 Hosted by: CCD Health, A GeBBS Healthcare Company Featured Speakers: 🎙️ Will Scott M.S., R.T.(R)(CT) – VP of Business Development 🎙️ Stevenson Pierre – Director of Operations, CCD Health Seize this opportunity to lead the way in healthcare innovation. Register now to secure your spot: https://lnkd.in/ef-FQe_F #FreeWebinar #PatientAccess #HealthcareScheduling
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Data analytics offers a roadmap for healthcare providers to proactively address challenges and seize opportunities in their day-to-day operations. From foreseeing patient needs to gaining relevant insights that help them optimize resource allocation, let’s explore how Centers use data to get better results. And if you're ready to see the impact of data analytics on your healthcare operations ➡ Book a demo today and explore how our solutions can transform your organization: https://lnkd.in/eJYARQN3 #DataAnalytics #PatientCare #HealthcareOperations
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We’re excited to announce that our parent company, GeBBS Healthcare Solutions, has been named to the Inc. 5000 list of the Fastest-Growing Private Companies in the U.S. for 2024. Congratulations!
GeBBS Healthcare Solutions has been named to the Inc. 5000’s 2024 list of the Fastest-Growing Private Companies in the United States! This marks the fourteenth year the California-based firm has been recognized by Inc. Magazine and included in the publication’s ranking. Companies on the 2024 Inc. 5000 are ranked according to percentage revenue growth from 2020 to 2023. Read more: https://hubs.li/Q02K_4bZ0
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