Leadership arrogance is thinking you know better than those doing the work. Here's 7 action to do instead:
1. Ask questions, don't assume.
Arrogance is rooted in assumptions.
To combat it, ask more questions.
What’s the objective?
What’s the timeline?
What’s the budget?
How can I help?
Assumptions lead to inefficiencies and rework. Questions lead to clarity.
2. Listen to others.
Arrogance is rooted in the belief that your ideas are superior.
To combat it, listen to others.
Collaboration elevates ideas.
Sometimes, the quietest voice in the room has the best idea.
3. Focus on what you don't know.
Arrogance is rooted in thinking you know everything.
To combat it, focus on what you don’t know.
Ask for feedback.
Seek out knowledge.
Be curious.
Open-mindedness leads to learning.
4. Give credit where credit is due.
Arrogance is rooted in taking credit for others' work.
To combat it, give credit where credit is due.
Shine the light on team members' contributions.
Praise them in public and privately.
Recognition leads to morale and respect.
5. Build relationships.
Arrogance is rooted in isolation.
To combat it, build relationships.
Get to know your team members.
Understand their backgrounds, experiences, and perspectives.
Empathy leads to connection.
6. Collaborate.
Arrogance is rooted in believing you’re superior.
To combat it, collaborate.
Share your ideas and opinions, but be open to feedback.
Listen to others’ ideas and opinions, and give feedback respectfully.
Collaboration leads to innovation.
7. Be a servant leader.
Arrogance is rooted in ego.
To combat it, be a servant leader.
Lead with humility, empathy, and respect.
Put others’ needs first.
Serve your team members, and they will serve you.
Servant leadership leads to trust and loyalty.
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