The trophy is home: celebrating success together! ✨ This week, we proudly brought the World Aviation Festival trophy for Best Airline App 2024 to our office in Frankfurt, a testament to the incredible efforts of our team. This achievement belongs to each and every one of our employees, both those who joined us in celebration and those who have contributed over the years to make this success a reality. A special thank you to our CPO, sebastian riedle, for bringing the trophy into our office, where it now has a dedicated spot to honor this milestone. 🏆 As we move forward, we remain focused on our mission 👉 delivering exceptional products and continuously improving our app with our customers at the heart of everything we do. 📲 Here’s to many more achievements together! #TeamSuccess #LufthansaGroupDigitalHangar #WorldAviationFestival #aviationfest Photographer: Rolf Thomas Eckel
Lufthansa Group Digital Hangar
Fluggesellschaften und Luftfahrt
We are shaping the future of digital travel. Together.
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We create the world's best connected #TravelExperience bringing together the power of physical, human and digital experience for all Lufthansa Group airline brands. Hereby we're committed to drive the digital transformation to become leader and innovator in developing next level digital solutions for the airline industry. #DigitalHangar #DigitalPulseOfAviation #DigitalTalents
- Website
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https://digitalhangar.aero/
Externer Link zu Lufthansa Group Digital Hangar
- Branche
- Fluggesellschaften und Luftfahrt
- Größe
- 1.001–5.000 Beschäftigte
- Hauptsitz
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- Art
- Kapitalgesellschaft (AG, GmbH, UG etc.)
- Gegründet
- 2022
- Spezialgebiete
- Digitalization, Innovation, Agile, UI/UX, Data & Analytics, Software Engineering, Developer, Scrum, SAFe, DigitalProducts und CustomerJourney
Orte
Beschäftigte von Lufthansa Group Digital Hangar
Updates
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What an unforgettable experience at this year’s World Aviation Festival! 📽 We’re thrilled to share a recap video capturing the highlights from inspiring keynotes, engaging fireside chats, and, of course, the moment Lufthansa Group won the Battle of the Airline Apps, bringing home the trophy for Best Airline App 2024. 🏆 It was a pleasure to dive into insightful discussions with Jerry Angrave, and we were honored to present a keynote by Oliver Schmitt and Thomas Rückert on building a stable IT backbone, critical for driving transformation and success, as well as participate in a panel on keeping up with emerging tech trends. Reflecting on the journey, it’s even more rewarding to share this achievement with all of you. The celebration moment truly speaks for itself. 👏 We look forward to returning next year and continuing to push the boundaries! #WAF #aviationfest #LufthansaGroupDigitalHangar #BestAirlineApp #LufthansaGroup
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A warm welcome to all our new joiners at the Digital Hangar! 👋 We are pleased to welcome our new colleagues to the Digital Hangar. Joining us from various locations including Barcelona, Gdansk, Zurich, Hamburg, and Frankfurt, they bring fresh energy and expertise across the Product, Tech, and Agile domains. To kick off their journey, they had the opportunity to gain insights into our company's set up, engage in a Q&A session with our CPO sebastian riedle, and participate in panel discussions on collaboration between Communities of Practice, Value Streams, and Platform teams, as well as best practices for navigating the first six months at the Digital Hangar. Here’s to an exciting journey ahead, full of growth and collaboration. Welcome aboard! ✈ Marwa Abdallah, Karim Abou El Naga, Sandra Baruffi, Dena Begimamovic, Falko Benkert, Carolina Bertilsson, Mykola Bykhkalo, Gabriela Correa, Ebru D., Vincent Grasset, Szymon Grzeszczuk, Triana Heinz, Carmen Langhammer, Marcin Libelt, Guilherme Moraes Carvalho, Anastas Pandili, Marcela Ulloa, Eugene Peschard, Mikkel Rausch, Katharina R., Lea Schlatter, Inga Schöbel, Milica Stefanović, Mahdi Tilab, Michelle Tully, Anna Vidal Pons, Dr. Fereshta Yazdani, Ayham J Zarka. Special thanks to all the speakers and organizing team for organizing such an amazing event for our new joiners! 👏 #LufthansaGroupDigitalHangar #WelcomeDay #NewJoiners #Culture #WeAreTheDigitalPulseOfAviation
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We are still feeling the excitement after being awarded as Best Airline App at the World Aviation Festival last week 🏆 Bringing this trophy home is not just a triumph for the Digital Hangar – it’s a win for every single employee across the Lufthansa Group. From Lufthansa, Swiss International Air Lines, Austrian Airlines, and Brussels Airlines – this victory belongs to everyone who made it happen, whether it's being on the front lines or working behind the scenes. The jury recognized our app for its intuitive user experience, ability to seamlessly manage bookings, and the range of ancillary options we offer to enhance the passenger journey. We also impressed with our approach to disruption management and how effectively we keep passengers informed every step of the way. And, of course, the power of our pitch made a lasting impression. 👏 At the heart of everything we do are our customers. Every second passenger on board uses our app, contributing to our 800,000 daily users and a remarkable 4.7-star rating. We start from you, our valued customers, and your feedback drives us to innovate and enhance the travel experience. ✈ Thank you for being a part of this amazing journey with us! 📖 Read more about our win here: https://lnkd.in/dSEjsmmk #WAF #BattleOfTheAirlineApps #Innovation #LufthansaGroupDigitalHangar #LufthansaGroup #Lufthansa #SWISS #AustrianAirlines #BrusselsAirlines #aviationfest
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We are beyond excited to announce that the Lufthansa Group has just won the Battle of the Airline Apps at the World Aviation Festival!🎉🎉 This recognition reflects our relentless focus on enhancing customer experience, ensuring a seamless and trusted travel companion for every journey, and delivering human-centered interactions at every step. It’s not just the result of the more than 1,000 dedicated colleagues at the Lufthansa Group Digital Hangar, but of every single employee across the Lufthansa Group. From those on the front lines serving customers before, during, and after flights to those working behind the scenes, your efforts are what make this success possible. We are proud to create digital tools that empower all of you to deliver the best, most efficient service to our customers. A special thank you to sebastian riedle for representing the Lufthansa Group so well on stage and to the entire team behind the preparations, especially Wolfgang Reuthner, Mona Schmid, Laura Bartkiewicz, Selma Cenanovic, Christian Spann, Fabio SanFilippo, and many more.👏🏻 A huge thank you also to the World Aviation Festival team for organizing such a fantastic event, especially to Daniel Boyle, Lauren Pears and Lucy Matthews as well as to the jury members Jerry Angrave, Glenn Morgan, Brian Sumers, Suzanna Chiu and Mahesh Veda for recognizing our work. Bringing this award home is a true honor, and it reminds us to keep listening, innovating, and pushing the boundaries of excellence. To all our Lufthansa Group colleagues - this one is for you! ✈️ #WAF2024 #BestAirlineApp #LufthansaGroup #LufthansaGroupDigitalHangar #LHGAppInsights #aviationfest Dieter R. F. Vranckx Oliver Schmitt sebastian riedle Christian Spannbauer Samanta Boero Jens Ritter.
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It‘s a wrap - #Day2! 🎞️ Wrapping up day two at the World Aviation Festival 2024 with inspiring speeches, valuable exchanges with industry peers, and powerful learnings. It wasn’t just the keynotes and panels of our Lufthansa Group Digital Hangar representatives that were well-received – we were equally excited by the insights shared by other speakers on how #AI is driving efficiency and enhancing customer experience, and the potential of data-driven management. Ending the day with many great impressions, and we’re ready for tomorrow’s highlight – the Battle of the Airline Apps! We’re proud that the Lufthansa Group is in the finals. Don’t miss it! Join us on 10 October at 3 PM on stage. 🎙️ #WAF2024 #aviationfest #Conference #LufthansaGroup #LufthansaGroupDigitalHangar #LHGAppInsights Swiss International Air Lines Lufthansa Innovation Hub #zeroG Oliver Schmitt sebastian riedle Heike Birlenbach Xavier Lagardere Christian Haude and many more
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Live from the World Aviation Festival! 🚀 Join our CEO Digital Hangar Oliver Schmitt as he shares the stage with CIO Lufthansa Group Thomas Rückert in an insightful session titled "Transformation from Legacy IT to Customer-Centric Tech Enablement." 🔧📱 They’ll be discussing: 👉🏻The three essential pillars for digital success. 👉🏻How to set up the framework that drives digital excellence. 👉🏻What it takes to build a stable and scalable IT backbone. Got questions or thoughts? Feel free to approach us anytime during the event or connect with us here. We're excited to share and hear your ideas! ➡️Next up: Don't miss Oliver's fireside chat, "Improving the End-to-End Customer Journey Using AI," moderated by Jerry Angrave at 2:40pm Track 3 Hall 1. Come see how we’re using #AI to reshape customer experiences! We look forward to seeing you and discussing the digital future of aviation! ✈️ #WorldAviationFestival #AviationTech #aviationfest #DigitalTransformation #AI #LufthansaGroupDigitalHangar
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Less than a week to go until we take the stage at this year’s World Aviation Festival in Amsterdam from 8 to 10 October! ✈ Among many of our Lufthansa Group colleagues, the Digital Hangar executive management team will be sharing insights on digital transformation and innovation. Don’t miss out - here are the dates and times you should add to your calendar: 🗓️Oliver Schmitt ➡ 9 OCT | 12:25 – Keynote “Transformation from legacy IT to customer-centric tech enablement” ➡ 9 OCT | 14:40 - Fireside Chat: “How Lufthansa is using AI, self-services and the app as a travel companion to improve the customer journey.” ➡ 10 OCT | 13:00 - Panel: “In an era of mushrooming GenAI, evolving VR, increased customer expectations and self-service demand, how are airlines adapting their digital products to keep up?” 🗓️sebastian riedle ➡ 10 OCT | 15:00 - Battle of the Airline Apps Make sure to drop by to hear how we’re pushing the boundaries of digital innovation in aviation! See you there! 👋 #LHGAppInsights #LufthansaApp #LufthansaGroupDigitalHangar #aviationfest
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#HangarHeroes Highlight: Empowering Digital eXperiences together! We're excited to share insights from our Community of Practice Digital eXperience Day in Zurich! 💡 UX/UI Designers, Conversational Designers, Service Designers, User Researchers, and Writers came together to learn, share, and create exceptional digital experiences for our customers. Key takeaways: ✅ Community updates: Introducing a new and more mature structure and way of working for the CoP ✅ Collaborative learning: Leveraging shared knowledge, customer insights and best practices ✅ Skill development: Gaining new skills & knowledge through dedicated training sessions ✅ Community growth: Strengthening our internal connections and fostering a culture of collaboration As part of our commitment to delivering seamless and empathetic digital experiences, we believe that sharing knowledge & insights to learn from each other is crucial to drive innovation on a regular basis. Stay tuned for more updates from our growing community! 🚀 #DigitalExperience #UXDesign #Collaboration #LufthansaGroupDigitalHangar
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A week of #Agility and #Innovation at the Lufthansa Group and Digital Hangar 🚀 Last week was an important one for the Digital Hangar and the Lufthansa Group Agile community, centered around agility, customer centricity, and innovation. Two key events - the Agile Camp and the Digital Hangar Customer Centricity Day were held, both focusing on these themes with a strong emphasis on our customers. ➡ The Lufthansa Group Agile Community came together for the 5th Agile Camp in the #FlyingLabFactory with 160 agile enthusiasts from across the group! We spent an amazing day filled with inspiring keynotes, sessions and panel discussions from the Agile Community members as well as Oliver Schmitt, Samanta Boero, Thomas Rückert, Jürgen Siebenrock and Jörn Messner. ➡ Only one day later, the CoP Innovation of the Digital Hangar with the support of CoP DX members hosted the Digital Hangar Customer Centricity Day at the same location, including amazing keynotes and an insightful panel discussion with John Bessant, Christian Buchholz, Samanta Boero & Karsten Nebe. By bringing together practice and research, it was a great opportunity to gain new insights, learn new skills, and exchange ideas on how to focus even more on our customers. #AgileCamp2024 #AgileTransformation #LufthansaGroupDigitalHangar #LufthansaGroup #Innovation #Collaboration #CustomerCentricity