Loyalty Partner Solutions

  🌟 𝐁𝐚𝐧𝐠𝐤𝐨𝐤 𝐑𝐞𝐜𝐚𝐩: 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 𝐟𝐫𝐨𝐦 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 & 𝐀𝐰𝐚𝐫𝐝𝐬 2024 ✈️ Last week in Bangkok was an incredible experience for our LPS team, Christian Gerlich, Jan P. Ratzlaff, Valerie Bader, Urs Hardekopf, Isabella Rosier! Nothing beats the energy of connecting in person with our customers and partners. 𝐎𝐮𝐫 𝐊𝐞𝐲 𝐓𝐚𝐤𝐞𝐚𝐰𝐚𝐲𝐬: 𝐄𝐧𝐠𝐚𝐠𝐢𝐧𝐠 𝐆𝐞𝐧 𝐙:  Traditional frequent flyer programs often miss the mark for Gen Z. Airlines need to provide value through everyday interactions and lifestyle experiences. 𝐀𝐝𝐚𝐩𝐭𝐢𝐧𝐠 𝐭𝐨 𝐃𝐢𝐯𝐞𝐫𝐬𝐞 𝐓𝐫𝐚𝐯𝐞𝐥𝐞𝐫 𝐏𝐫𝐨𝐟𝐢𝐥𝐞𝐬: Today’s travelers seek personalized and sustainable experiences. Leveraging zero-party data can create meaningful loyalty interactions. 𝐀𝐩𝐩-𝐅𝐢𝐫𝐬𝐭 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬: Focusing on playful and interactive app experiences keeps members engaged. Making the app the primary hub for loyalty benefits enhances convenience and brand affinity. 𝐄𝐦𝐨𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧: Loyalty is deeply emotional. Customers need to feel valued, requiring a balance between program costs and meaningful rewards. A special thank you to everyone who participated in our workshop, “𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐅𝐫𝐚𝐮𝐝 𝐔𝐧𝐜𝐨𝐯𝐞𝐫𝐞𝐝: 𝐖𝐡𝐞𝐫𝐞 𝐢𝐬 𝐅𝐫𝐚𝐮𝐝𝐞𝐫𝐢𝐤?” We gained valuable insights by analyzing real fraud cases, and kudos to our winning team for detecting 37 fraud cases—showcasing the power of collaboration and shared insights! We’re excited to apply these insights moving forward! Thank you to everyone who made the event a success! 💪🔍 #LoyaltyAndAwards #LoyaltyProgram #LoyaltySolutions #LoyaltyFraud #travelLoyalty #Loyalty

🎉 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝐎𝐮𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐯𝐞 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 𝐚𝐭 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 & 𝐀𝐰𝐚𝐫𝐝𝐬 🎉  Our team just wrapped up an exciting day at the Loyalty and Awards event in Bangkok, organized by Global Flight. There, we dove deep into the world of loyalty fraud with a packed session of 55 𝐬𝐡𝐚𝐫𝐩-𝐞𝐲𝐞𝐝 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐧𝐭𝐬. In our interactive workshop, “𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐅𝐫𝐚𝐮𝐝 𝐔𝐧𝐜𝐨𝐯𝐞𝐫𝐞𝐝: 𝐖𝐡𝐞𝐫𝐞 𝐢𝐬 𝐅𝐫𝐚𝐮𝐝𝐞𝐫𝐢𝐤?”, we journeyed through real-world cases, detecting signs of fraud in a loyalty program landscape. With enthusiasm high, each group followed in Frauderik’s footsteps, uncovering hidden fraud traps along the way! A huge shoutout to our winning team, who detected a jaw-dropping 37 𝐜𝐚𝐬𝐞𝐬 of fraud—Frauderik had no chance of hiding from them! 🔍 Other groups also impressed, identifying numerous cases as they collaborated and shared insights. This lively session underscored the critical importance of staying one step ahead of loyalty fraudsters. Our industry is stronger when we share knowledge and work together, and this workshop proved just how powerful teamwork can be. 💪 Thank you to everyone who joined us for the chase and made this session a huge success! #LoyaltyAndAwards #LoyaltyProgram #LoyaltySolutions #LoyaltyFraud #travelLoyalty #Loyalty  

𝐔𝐧𝐥𝐨𝐜𝐤 𝐭𝐡𝐞 𝐒𝐞𝐜𝐫𝐞𝐭𝐬 𝐨𝐟 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐅𝐫𝐚𝐮𝐝 𝐚𝐭 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 & 𝐀𝐰𝐚𝐫𝐝𝐬 2024 🔍 We’re excited to be heading to Loyalty & Awards 2024 in the dynamic Bangkok! This event is the ultimate gathering for travel loyalty experts, providing an incredible platform to exchange ideas, discover new trends, and connect with the industry's finest. We’re gearing up to host an engaging workshop where together, we will explore the world of loyalty fraud, engage in insightful discussions and participate in an interactive fraud detection challenge: 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐅𝐫𝐚𝐮𝐝 𝐔𝐧𝐜𝐨𝐯𝐞𝐫𝐞𝐝: 𝐖𝐡𝐞𝐫𝐞 𝐢𝐬 𝐅𝐫𝐚𝐮𝐝𝐞𝐫𝐢𝐤? – on Tuesday, 29th October 2024 at 14:30 local time, at the Hotel Bangkok King Power. It will be an excellent opportunity to strengthen your security knowledge and network with field experts at the same time. 🛡️ Be sure to join us for this interactive session and connect with the entire LPS team. We are looking forward to exploring the future of loyalty with you in Bangkok! #loyaltyprograms #loyaltyandawards

🌍✈️ 𝐀𝐦𝐬𝐭𝐞𝐫𝐝𝐚𝐦 𝐑𝐞𝐜𝐚𝐩: 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 𝐟𝐫𝐨𝐦 𝐖𝐨𝐫𝐥𝐝 𝐀𝐯𝐢𝐚𝐭𝐢𝐨𝐧 𝐅𝐞𝐬𝐭𝐢𝐯𝐚𝐥 2024 Our LPS Team—Christian Gerlich, David Glantz, Urs Hardekopf, Jan P. Ratzlaff, Christiane Erth, Axel Mayer, and Kay Manazon — had a unique opportunity to connect with industry leaders and airlines at the World Aviation Festival! Special thanks to David Glantz for his insightful panel on leveraging digital innovation for loyalty program ROI, along with Emirates, Lufthansa Miles & More GmbH, and Air France-KLM. 𝐊𝐞𝐲 𝐓𝐚𝐤𝐞𝐚𝐰𝐚𝐲𝐬: 𝐀𝐈 𝐃𝐨𝐦𝐢𝐧𝐚𝐧𝐜𝐞: Airlines are prioritizing AI, primarily in operations. 𝐍𝐃𝐂 & 𝐎𝐍𝐄 𝐎𝐫𝐝𝐞𝐫: Transitioning to NDC and ONE Order enhances control over flight content distribution, retailing and customer identification driving more personalized purchasing experience for customers and loyalty members.  𝐂𝐮𝐥𝐭𝐮𝐫𝐚𝐥 𝐂𝐡𝐚𝐧𝐠𝐞: A strong willingness to adapt is essential for digital transformation, supported by a clear mid-term vision.  𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐅𝐨𝐜𝐮𝐬: Quickly testing hypotheses in the real world and iterating innovations in loyalty programs is crucial. Congrats to #Lufthansa and sebastian riedle for winning the world’s best airline app 2024! 🎉 Excited for the next World Aviation Festival in Lisbon 2025! #loyaltyprogram #worldaviationfestival  

A smooth Take-Off on LMS for Alaska Airlines ✈😃 We are pleased to announce that, last month we reached a significant milestone with the successful deployment of our Loyalty Management Suite as the new backbone of Mileage Plan, #AlaskaAirlines' loyalty program.   We won the bid in the summer of 2022 based on our strong track record in #OracleSiebel replacement projects, our unique data migration expertise, and our SaaS loyalty platform powered by #AWS. As part of its growth strategy for Mileage Plan, Alaska Airlines needed to move to a modern, cloud-based loyalty solution that would improve the user experience and speed time to market for new loyalty features. In addition, from a technical perspective, scalability and efficiency to respond more flexibly to new technical and security requirements were key factors in the decision to sunset the existing Oracle Siebel platform. After signing the contract in late 2022, the Alaska Airlines and LPS teams immediately started their first joint workshops. After an intensive and productive collaboration over the last few months, we successfully completed the go-live at the beginning of September.   We would like to thank Alaska Airlines for their trust and great cooperation! We are looking forward to the short and long-term future. 🚀

𝐄𝐱𝐜𝐢𝐭𝐞𝐦𝐞𝐧𝐭 𝐁𝐮𝐢𝐥𝐝𝐬 𝐟𝐨𝐫 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 & 𝐀𝐰𝐚𝐫𝐝𝐬 2024 𝐢𝐧 𝐁𝐚𝐧𝐠𝐤𝐨𝐤! ✈️ We are thrilled to announce that LPS will be sponsoring and attending the Loyalty & Awards 2024 conference by Global Flight in Bangkok, Thailand! As the global meeting point for travel loyalty experts, this event is a rare opportunity to dive into new trends, achievements, and innovations in the loyalty space.   Join us from October 28 to 30 as we exchange ideas with experts from airlines, hotels, banks, and travel platforms. With two and a half days of networking and thought-provoking sessions, it’s set to be an invaluable experience for anyone involved in travel loyalty. Stay tuned for more updates and make sure to visit us in Bangkok! 🫡 #loyaltyprograms #loyaltyandawards

🌟 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗲𝘅𝗽𝗹𝗼𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝗼𝗳 𝘁𝗿𝗮𝘃𝗲𝗹 𝗹𝗼𝘆𝗮𝗹𝘁𝘆! 🌟 Are you ready to help shape the future of travel loyalty programs? We’re seeking your expertise to tackle some of the industry's most pressing challenges. 𝗪𝗵𝘆 𝗬𝗼𝘂𝗿 𝗜𝗻𝗽𝘂𝘁 𝗠𝗮𝘁𝘁𝗲𝗿𝘀: 📚 𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗴𝗮𝘁𝗵𝗲𝗿𝗲𝗱 𝗶𝗻 𝗮 𝗩𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗖𝗮𝘀𝗲 𝗦𝘁𝘂𝗱𝘆:  After gathering insights, we’ll provide a comprehensive case study, filled with actionable takeaways. The survey takes just 4-5 minutes. Click the link below to share your thoughts and make a difference! 🔗 Take the Survey: https://lnkd.in/d65_-NRD Thank you for your participation. We can’t wait to share the insights with you!

𝗧𝗵𝗲 𝗖𝗼𝘂𝗻𝘁𝗱𝗼𝘄𝗻 𝗕𝗲𝗴𝗶𝗻𝘀 𝗳𝗼𝗿 𝗪𝗼𝗿𝗹𝗱 𝗔𝘃𝗶𝗮𝘁𝗶𝗼𝗻 𝗙𝗲𝘀𝘁𝗶𝘃𝗮𝗹 𝟮𝟬𝟮𝟰! ⏳ Our team is eagerly anticipating the World Aviation Festival 2024, just 4 days away! Our team of experts will be there, looking forward to the dynamic sessions and discussions at the event: Christian Gerlich, David Glantz, Christiane Erth, Kay Manazon, Jan P. Ratzlaff and Axel Mayer. Be sure to catch David Glantz as he takes the stage for a panel discussion on “𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗶𝗻𝗴 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗥𝗢𝗜 𝘃𝗶𝗮 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻” on the second day of the conference 𝗮𝘁 𝟭 𝗣𝗠. Visit us at booth 1.427 to dive into all things loyalty with our team. We’re excited to connect and share ideas with you! See you in Amsterdam! 🌞 #loyaltyprograms #worldaviationfestival

𝗝𝗼𝗶𝗻 𝗨𝘀 𝗮𝘁 𝗪𝗼𝗿𝗹𝗱 𝗔𝘃𝗶𝗮𝘁𝗶𝗼𝗻 𝗙𝗲𝘀𝘁𝗶𝘃𝗮𝗹 𝟮𝟬𝟮𝟰! 🛫 We look forward to being a part of the World Aviation Festival 2024! This premier event is a fantastic opportunity to connect with industry leaders and delve into the latest advancements in aviation. We’re excited to share that David Glantz, our Director of Business Development and Consulting, will be speaking on the panel titled “Optimizing Loyalty ROI via Digital Innovation.” This session will dive deep into how digital innovation can be leveraged to maximize the ROI of loyalty programs, making them more impactful and measurable. 𝗗𝗼𝗻’𝘁 𝗺𝗶𝘀𝘀 𝗗𝗮𝘃𝗶𝗱’𝘀 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗮𝗻𝗱 𝗯𝗲 𝘀𝘂𝗿𝗲 𝘁𝗼 𝘃𝗶𝘀𝗶𝘁 𝘂𝘀 𝗮𝘁 𝗯𝗼𝗼𝘁𝗵 𝟭.𝟰𝟮𝟳! Whether you’re curious about cutting-edge loyalty strategies or want to chat about the future of aviation, we’re eager to meet and discuss with you! 👋 #loyaltyprograms #worldaviationfestival

𝗚𝗲𝗮𝗿𝗲𝗱 𝗨𝗽 𝗳𝗼𝗿 𝗪𝗼𝗿𝗹𝗱 𝗔𝘃𝗶𝗮𝘁𝗶𝗼𝗻 𝗙𝗲𝘀𝘁𝗶𝘃𝗮𝗹 𝟮𝟬𝟮𝟰! 🌟 We are excited to announce our participation as a proud sponsor at the World Aviation Festival 2024! Taking place in vibrant Amsterdam from the 8th to the 10th of October, this event will gather over 5,000 global aviation leaders. It’s set to be an incredible opportunity to connect with the industry’s brightest minds and explore the future of aviation. With a focus on cutting-edge technology, digital transformation, and next-gen customer experiences, this year’s event will feature discussions around AI, automation, sustainability, and much more. It’s a must-attend for anyone looking to stay ahead in this evolving aviation landscape. Whether you're looking to explore new ideas, discuss the future of airline loyalty, or just grab a coffee, swing by booth 1.427 to meet the LPS team. We can’t wait to connect with you in Amsterdam! ✈️ #loyaltyprograms #worldaviationfestival