InsurTech Hub Munich

⏰ #Lastchance to apply to #ITHM's 2024 Scale AI Programme. What is Scale AI all about? ITHM’s 2024 Programme is focused on #three key areas where the insurance industry sees the greatest need for AI-driven #solutions. We are looking for promising startups to join us for #bizdev opportunities as of September 2024.   📚 Next Level: AI in Claims Management This includes solutions that enable analysis and automation of complex claims reports, customer interaction and needs analysis as well as fraud detection...     ☎ Customer Experience: AI-Driven Customer Service This includes solutions for automating FAQs and service inquiries, support for service agents, communication through Generative AI, voice, and avatars...    📈 NXT:Distribution: AI in Insurance Sales  For example, solutions for customer analysis and journey tracking, Generative AI for cross-selling and up-selling opportunities, AI solutions for consulting and direct customer engagement ...    Are you an #AIPowered startup that identifies with one of our areas or  is keen to co-develop solutions that apply to them, and wants to work with our 30  insurance partners to build the insurance industry of #tomorrow? This is your chance- https://lnkd.in/dQRbSpmR 👉 Estefanía Rodríguez Migliarini - BA. MBA. and Sachin Sabbanahalli are available to answer any pressing questions. InsurTech Hub Munich Digital Hub Initiative The ITC DIA Europe Community

🚀 At InsurTech Hub Munich, we proudly say we are the engine room of insurance innovation, AI-enabled and data-driven. Yesterday, at our member company Markel Insurance SE, we hosted a thrilling event with Bitkom on how AI really works. 🔍 The joint session in #Munich provided answers to the question of our days, how AI really works in insurance, showcasing the potential of AI to transform processes and discussing the latest on AI regulation, including the EU AI Act - great discussion with Marieke Luise Merkle from Noerr 👏 . ✨ It is obvious: AI isn’t just hype; it’s here to revolutionize. It's about leveraging existing expertise, streamlining processes, and providing quick solutions for end customers. The Markel-Kern AI case set the tone for an inspiring day filled with insights. We even tackled the thought-provoking question: Could AI be the future successor in times of labor shortage? 🙏 A huge thank you to our hosts at Markel, Christian Parschik and Stephan Lindner, to Dr. Christopher Meinecke (Bitkom)and Dr. Klaus Driever (ITHM and Bitkom), Miriam Natalie Hook as well as Denis Jurendic (ITHM). Your efforts made this inspiring event so special. 🌟 A great community of like-minded drivers of innovation - just to name a few out of many: Sascha Ehrenforth Johannes Hötter Thomas Planinschetz Claudia Jandl Christoph Bachmann Felix Baaken Roland Jung Julia Vierneisel Hauke Janssen Dr. Burghard-Orgwin Kaske Maximilian Feifel Manuel Alejandro Torrealba Nadja Grauer Lukas Feuerstein Hauke Janssen

🌟 What a start to the joint session we are just having with Bitkom - not much to add to the first impressions from Dr. Klaus Driever, our chairman of the board. We are thrilled to see such a great turnout at today's event, hosted by Markel Insurance SE, one of InsurTech Hub Munich's esteemed member companies - stay tuned for more updates and insights! #Innovation #AI #InsurTech #Bitkom #InsuranceIndustry #FutureOfWork Miriam Natalie Hook Denis Jurendic Christian Parschik

➡ #AI Governance - 👉 the Must-Attend Session of our Bites & Insights Webinar Series  #Governance in the AI era is the backbone of innovation in the #insurance industry. It's about building trust and transparency, it is key for unlocking AI's benefits while maintaining the highest standards of accountability, it is core for scaling AI. #ScaleAI Together with our speakers we will delve into Data Governance’s three main challenges  1️⃣ Data quality and integration  2️⃣ Data governance frameworks  3️⃣ Data Privacy & Security We won two top speakers who will bring in their deep expert knowledge and industry best practices for our community of insurers Bastien Albertus, Global Chief Data Officer, SCOR, on:  🔴 Data Governance Framework as a Product & roles in data governance 🔴 Details on SCOR’s Platform for Role Execution (Data Governance Kit) 🔴 Tips to accelerate data governance programs. Dr. Christoph Euler, Senior Manager Data Strategy & AI Governance at Deloitte, on:  🔴 Company-wide use of data far beyond traditional approaches to data management. 🔴 Technology-enabled business transformation that allows companies to truly use data to leverage their business value. 🔴 Data mesh as a possible paradigm to drive business-value and a collaboration-centered change Moderation: Estefanía Rodríguez Migliarini - BA. MBA. Don’t miss this opportunity to gain valuable insights and enhance your understanding 🇵🇱 of AI in the insurance industry. 📣 Thursday, 4th July, 12-1pm  📣 🥁 Register NOW by scanning the QR code and don’t forget to tag a colleague who shouldn’t miss this! 🥁 cc: Miriam Natalie Hook Esther Eva Prax Jens Schindler Dr. Reinhard Saller Denis Jurendic Veronika Dietzinger Sachin Sabbanahalli Marlene Eder Maike Wursthorn 👨 👩 👨🎓 #Scaleandshine #ScaleAI #Insurtech #Insurance

🌟 Highlights from the Second Deep Dive Day: AI-Supported Customer Journey in Insurance Sales! 🚀🤖 It was a blast! Around 50 distribution and AI experts from the insurance and software industries gathered to explore how AI enhances insurance sales, from streamlining internal processes to personalizing customer interactions. Moderated by mgm technology partners’s Thomas Brugger, Benjamin Zühr, Hartmut Mai, Ansgar Knipschild, and Antje von Garrel, as well as Felix Wrobel (ERGO Group AG), we zoomed in on two high-impact use cases: ✅ AI-Powered Email Assistant for Quote Creation ✉️ ✅ Knowledge Manager for Distribution Agents 🧠 📈 Here are some key insights: 🔆 The customer should be the primary driver for AI use cases. 🔆 Joint action and collaboration with like-minded partners are crucial. 🔆 A framework of "want, may, can" establishes the necessary conditions for successful AI transformations. 🔆 Investing in AI requires both courage and a strong sense of responsibility. 🔆 Always allocate time for innovative and creative thinking. A huge thank you to our fantastic track leads mgm technology partners, together with Cyberwrite and ERGO Group AG, for their stellar organization and insightful presentations, and of course, all participants for their active engagement and idea sharing! A special shoutout to our enthusiastic ITHM team led by Miriam Natalie Hook Hook and colleagues Sachin Sabbanahalli, Estefanía Rodríguez Migliarini - BA. MBA., and Denis Jurendic for organizing and coordinating this empowering event, and to Esther Eva Prax for her outstanding moderation. 👏 Save the date for our next Deep Dive Day on July 17th as we continue to explore and expand the transformative potential of AI in insurance with leading companies and startups. Check out the event photos to see our participants in action, gaining insights, sharing knowledge, and collaborating with enthusiasm and energy! 📸✨ Thank you for photos Jens Hartmann! Dr. Reinhard Saller Jens Schindler Veronika Dietzinger Olena Pryvalova Lisa Krieg Diana Kanostrevac

🚀 Hey here!  Ready to revolutionize the insurance industry? Join The InsurTech Hub Munich as our Project Manager Innovation! 🌟 Swipe through the carousel for more details on the role. Unleash your creativity, drive change, and make a lasting impact with us. 🏆 🗓️ Send your story and your relevant documents (CV, certificates) via our Career Page ➡ https://shorturl.at/KtMzV 📩 Contact our hiring manager Veronika Dietzinger for more information. 📲 Share this post with those who might be interested! ✨ We are waiting for our new team member!

Deep Dive Day II: AI-Supported Customer Journey in Insurance Sales 🚀🤖 Hey everyone! At InsurTech Hub Munich we’re pumped for Deep Dive Day II on June 20th! What’s Happening? 🗓️ We’ve teamed up with our SCALE AI Committee and mgm technology partners for an exciting day focused on how #AI can transform the insurance customer journey, from internal processes to personalized customer communication. Deep insights with our insurance community and technology experts will particularly be created around the two prioritized use cases: 🤖 AI-Powered Email Assistant for Quote Creation  📚 Sales Knowledge Manager 🗓️ Agenda Sneak Peek: Customer Journey Insights: Benjamin Z.ühr and Harmut Mai from mgm technology partners 🔍  AI-Controlled Sales: Ansgar Knipschild from mgm technology partners and Felix Wrobel from ERGO Group AG on conversational AI and personalization. 🗣️✨  AI Frameworks: Ansgar Knipschild’s insights on necessary frameworks. 🛠️  Transformation Strategies: Antje von Garrel and Hartmut Mai on AI business transformation. 🔄 Breakdown Session: Dive into use cases, covering solution descriptions, risk assessments, scaling options, and more. 📊 Huge thanks to our partners mgm technology partners, Klaus Schlumpberger, and @Thomas Brugger! And of course, our team Miriam Natalie Hook, Esther Eva Prax, Estefanía Rodríguez Migliarini - BA. MBA., Denis Jurendic Olena Pryvalova  and Sachin Sabbanahalli can’t wait to see you there. Check out the agenda and secure your spot here (if you are a partner at InsurTech Hub Munich): https://lu.ma/p2bw9335 The key takes aways and insights will be published after the event to shape the future of the customer journey in insurance sales! ⏳ See you there! Let’s create innovative solutions together! 🌟 #InsuranceInnovation #AI #CustomerExperience #DeepDiveDay #SCALEAI:

How Women Are Transforming the Insurance Industry 🔆 To boost female founders numbers all across Germany it is one of ONE MISSIONs goals to identify the role models und create dynamics and enrich female leaders communities. In the #InsuranceIndustry women are making significant strides, yet there's still much to be done. Our colleague Marlene Eder attended for the first time the #FemaleInsuranceSummit in Düsseldorf initiated by STC Makler at ERGO Group AG. 🔥 This event brought together female executives, board members, and male allies who shared invaluable insights and personal experiences.  The summit was an excellent platform to delve into the multifaceted world of insurance. As Marlene noted, female-driven events often have a unique atmosphere ✨ , characterized by more expressive 🌈 , emotional 🎉 , and personal 🎯 insights from speakers.  The programme featured inspiring talks on female leadership, balancing family and career, addressing gender gaps, dual career prospects, innovations, legal considerations, and the importance of role models in the insurance industry. The event boasted an impressive lineup of distinguished speakers, including:    - Dr. Lena Lindemann, Board Member at ERGO Group AG  - Nina Schmal, Board Member at Provinzial Konzern  - Dr. Kati Ernst, Co-Founder and CEO of ooia  - Dr. Marco Adelt, Entrepreneur and Investor  - Bastian Kunkel, Insurance Influencer & Social Media Expert  - Nadine Krings, Program Manager at InsurLab Köln  - Jens Parthe, Board Member at ERGO Group AG  - Alina Sucker-Kastl, Underwriting Manager at Hiscox  - And many more!    💻 Discover the full list of speakers and program details here: ➡ https://lnkd.in/dmWMcRXM. ✅ Join us on our journey to enhancing female leadership in the insurance industry!   Dennis Sturm, LL.M. Jacqueline Schüttler Miriam Natalie Hook  Marlene Eder, Maike Wursthorn Claudia Fell    #FemaleLeadership #InsuranceIndustry #CareerInsights #Networking #Inspiration #Diversity #scaleandschine #scaleai

🇳🇱💥 Here we go again! The The ITC DIA Europe Community in #Amsterdam rocked the insurance innovation scene! 🚀✨ The transformative power of #AI was undoubtedly the star of the show, with customer experience and embedded insurance closely following as the hottest topics. InsurTech Hub Munich Highlights: 🔹 Kathrin Schwidder from Generali Deutschland AG Generali Health Solutions GmbH and InsurTech Hub Munich's Board Member, discussed in a fireside chat with our Managing Director, Miriam Natalie Hook, the real impact of AI on the insurance industry. They delved into where AI is overhyped and where it truly brings hope for the future, highlighting its tangible benefits, potential challenges, and the road ahead for AI in insurance. 🤖💡 🔹 NTT DATA and our alumni nettle (Andrej Gregus) amazed us with their digital human, revolutionizing customer interactions and internal processes by bringing human-like AI into insurance. 🤯✨ 🔹 Insightful discussions led by Miriam together with our Advisory Board member Claudia Jandl from NTT DATA, Martin F. Poelzl (NTT DATA), and Esther Eva Prax touched on conference highlights, future visions, and scaling AI in the insurance industry. Stay tuned for more details in an upcoming video! 🎥📈 We extend our heartfelt thanks to Reggy De Feniks, Roger Peverelli, and Walter Capellmann, as well as the entire DIA team. Your friendliness and helpfulness are unmatched, transforming this event into a truly memorable experience. 🙏👏 And of course, such an event thrives on catching up with great people from our community and networks like Tobias Wenhart, Franziska Beran, Jörn Driesener, Sabine VanderLinden, Jan Kastory, Maximilian Feifel, Anna Leuchter, Eva Johnen, and Kevin Goßling! 🤝🌟 Thank you all for your dedication and effort! Let's continue driving innovation in the insurance industry together! 💪🚀 #InsurTech #Innovation #Insurance #ScaleAI #Scaleandshine

Key Insights from Our Latest Bites&Insights Webinar on Human Transformation and AI in Insurance!     Our 3rd Bites&Insights webinar on “Human Transformation: Empowering Talent in the Age of AI” truly captured the essence of how #humanresources and talent are pivotal in driving the successful implementation and scaling of AI within the insurance industry.  Moderated by Estefanía Rodríguez Migliarini - BA. MBA., @Dr. Christoph Rachinger from Munich Re’s Data & Analytics division, and Marcela Schrank Fialova, Executive Coach and owner of human-matters.org, shared invaluable insights and best practices.    Here there are some key takeaways:  Marcela passionately emphasized the importance of fostering data literacy at every level of the organization.  ✅ True transformation requires a collective effort, involving not only business leaders but also HR professionals.  ✅ Significant investments in time, money, and personnel are essential for effective upskilling programs.  ✅ Clear communication is crucial to inspire employees to step out of their comfort zones.    Christoph shared Munich Re’s impressive training programme, covering foundational AI concepts, risks, and advanced training in data science, machine learning, and modeling.  ✅ Building a vibrant community of data professionals and enthusiasts is key  ✅ Deep industry knowledge is the basis for generating impactful results.  ✅ Integrating business expertise into the trainings is essential for maximum effectiveness.  ✅ And overall, robust communication with clear objectives helps a lot.    The webinar underscored some universal truth 🔜 to truly transform the insurance industry, we must 🌟 empower our people with the right skills, 🌟 foster a culture of continuous learning, and 🌟 build strong communities!     A huge shoutout to our partners Markel for broadcasting permission and especially Elissavet Georgiadou , and Christian Parschik, for their stellar support, and flawless organization of this webinar.    Missed this session ❓ No worries ❗  A full video recording of the webinar is already available on our website for our partners and members.     Still not a partner or member? Reach out to Dr. Reinhard Saller or Denis Jurendic to find out how you can  join the ITHM network and stay ahead of the curve with the latest AI trends!   The next Bites&Insights Webinar will take place on the 4️⃣ July on the topic 🔥 “Data in Action: Strategies for Efficient Governance in the AI Era”. 🔥 Save your seat! ➡ https://lu.ma/d40zf1p4! Miriam Natalie Hook Sachin Sabbanahalli Jens Schindler Esther Eva Prax Veronika Dietzinger Olena Pryvalova Lisa Krieg #BitesAndInsights #AI #HumanResources #InsuranceIndustry #Innovation #Transformation #JoinUs #ScaleandShine #ScaleAI