dailypoint™

🤖 How is #AI Transforming #HotelTech? In Hospitality Net's latest expert viewpoint, 25 industry leaders, including our CEO & Founder Dr. Michael Toedt, explore the integration of AI into #CRM systems. By implementing #CentralDataManagement, hotels can fully leverage AI. This leads to more tailored guest experiences and more efficient services. 💡 Our insights reveal how effective AI deployment can dramatically transform sales strategies, optimize marketing efforts, and enhance operational efficiency - all aimed at boosting #GuestSatisfaction. Curious about how AI can elevate the hospitality industry? Read more and discover actionable insights for your business here: https://lnkd.in/e2DxmRh9 Also, thanks to every expert taking part: Fergus Boyd, PhD, Adam Mogelonsky, Dr. Rik van Leeuwen, Jason Bryant, Simone Puorto, Max Starkov, Binu Mathews, Mark Fancourt, Juanjo Rodriguez, Tomeu Fiol, Prince Thampi, Jan Jaap van Roon, George Roukas, Sebastien Leitner, Ira Vouk, MBA, Daniel Craig, Michael C. Cohen, Guilain DENISSELLE, James Harrison, Neil Foster, Darko Bosancic, Ralph Van Hooijdonk, Dave Collier

🚀 Exciting Updates in dailypoint! 🚀 Dr. Michael Toedt, CEO & Founder, and Alexander Knoedel, Product Manager, are thrilled to introduce several new powerful features designed to enhance your communication, streamline operations, and improve overall efficiency within our #CDP. Here's what's new: 🌐 WhatsApp Integration: Connect seamlessly with guests via WhatsApp. Engage in real-time conversations directly within the dailypoint Message Center to ensure timely responses and elevate guest satisfaction. ✉️ dailypoint API Email Triggers: Empower your communication by triggering emails directly through the dailypoint API. Automate workflows, ensure compliance with opt-in regulations, and enhance your email communications effortlessly. 📧 Gmail Integration: Enjoy secure and seamless email communication with our new Gmail Integration. Benefit from secure OAuth 2.0 authentication, streamlined email handling, and an updated user interface within the dailypoint Message Center. 🔔 Enhanced Browser Notifications: Stay on top of your tasks with improved notifications for task reminders, overdue alerts, and new task assignments, complete with detailed task information and direct links. 📊 Detailed Booked Article Listings: Streamline stay activities with detailed listings of booked articles, enhancing data utilization, integration, and management across various modules. 💲 Default Promotion Costs: Simplify budgeting and ROI calculations with default expenses for promotions. Ensure consistent budget management and accurate ROP calculations with prefilled cost values. 🌍 Time Zone Selection for Event Calendar: Enhance event management with the new time zone selection feature, ensuring accurate scheduling and global participation. 🚀 Live Refresh Exclusion Option: Optimize system performance by excluding travel agents from Live Refresh, reducing the number of processed records, and freeing up resources for other processes. Stay tuned for more updates as we continue to innovate and improve our offerings! #CRM #CDM #HotelTech #Innovation

🌟 Transforming #GuestExperiences at The Dolder Grand: Insights from a #LeadingHotelOfTheWorld! 🌟 In the newest edition of our "Point of You" series, explore how The Dolder Grand, a prestigious member of The Leading Hotels of the World, has revolutionized its #GuestCommunication with dailypoint™ over the past 7 years. Discover the innovative strategies The Dolder Grand employs, from individualized confirmation emails to enriching #GuestProfiles, ensuring every interaction is tailored to perfection. 👉 Learn how this iconic Zurich hotel uses technology to create memorable journeys, not just bookings, here: https://lnkd.in/dNRQ9ADR #CDM #CRM #CGP

🤖 How #ChatGPT Helps You Migrating #GuestData to Your New #PMS! Last week, we shared insights on preserving guest data during a cloud-PMS upgrade. This week, we delve deeper into the future of #HotelTechnology: Learn how integrating ChatGPT can revolutionize your hotel's operations, enhance guest services, and improve overall efficiency. · Automation Insights: Discover how ChatGPT can automate guest interactions and streamline processes. · Practical Strategies: Get actionable steps for a successful PMS migration and leveraging AI for predictive analytics and revenue management. · Future Trends: Understand the evolving landscape of hotel technology and how to stay competitive with AI integration. 📄 Read Dr. Michael Toedt's #WhitePaper for free here: https://lnkd.in/dj36zRGA

Considering a #PMS Upgrade? Don’t Lose Your #GuestInsights! Upgrading to a cloud-based Property Management System is a major step forward in #HotelTechnology, bringing enhanced flexibility, efficiency, and guest service capabilities. But it also poses the challenge of preserving the detailed guest insights that are crucial for personalized experiences and operational excellence. 💡 Here's a comprehensive roadmap for hotels planning to migrate their PMS to the cloud, emphasizing the importance of maintaining guest data continuity: ➡ Invaluable Strategies: Discover proven techniques to prevent the loss of guest preferences, stay history, and personalized service details during migration. ➡ Expert Insights: Learn from hotel brands that have successfully navigated the transition, ensuring data integrity and service continuity. ➡ Best Practices: Access best practices for data cleansing, integration, and secure transfer, ensuring your hotel remains compliant and competitive. Empower your hotel to embrace cloud technology without compromising the rich guest insights that drive #Personalization #CRM and #GuestLoyalty. 📄 Read Dr. Michael Toedt's #WhitePaper for free to learn more: https://lnkd.in/dGF8jknH

👓 Have You Read Our Latest #SuccessStory? In the latest part of our "Point of You" series, discover how The Dolder Grand, a member of The Leading Hotels of the World, has transformed its #GuestCommunication with dailypoint over the past 7 years. This time, Tanja Rausch shares exclusive insights on creating memorable #GuestExperiences. 👉 Read the #Testimonial in Englisch, French & German here: https://lnkd.in/dNRQ9ADR #CRM #CDM #CGP

🎙 We’re thrilled to share that Dr. Michael Toedt, our CEO at dailypoint, recently sat down with Simone Puorto for an interview at the HITEC event, now available on Hospitality Net. In this interview, Michael dives into dailypoint’s evolution from a direct #Marketing company to a global leader in #CRM and #SaaS solutions for the #HospitalityIndustry. He discusses the transformative impact of #AI technologies on hotel operations, emphasizing the importance of integrating these innovations into CRM strategies to enhance #GuestExperiences and #OperationalEfficiency. 🔗 Don't miss out on this insightful discussion! Watch the full interview here: https://lnkd.in/eScypcMk

🚨 Last Call: Global #Survey Closes Soon! Don't miss your chance to participate in the 2024 "Hotel Direct Booking Acceleration" survey by h2c GmbH, proudly sponsored by dailypoint. Your insights are crucial for shaping the future of #DirectBooking strategies and #HospitalityTech. 📝 Participate now and receive an exclusive extended executive summary: https://lnkd.in/ezFuv9qz #CRM #CDM Michaela Papenhoff, Christin Haensel, Ralph Merten, Lea Tappert, Nina Pappers, Niklas Psiorz

💰 "Time is Money," Every Child Knows That! So... What if there was a way to not only save time but also increase your #Revenue? While everybody's talking about using #Al, we have a way for you to really use it efficiently - with measurable results! 🤖 The Al Response Generator delivers quick, personalized responses, based on the #CGP! You can read about the benefits for your #Hotel and a step-by-step guide on how to use it here: https://lnkd.in/dzkzZaZz #CRM #CDM #HotelTech

🌟 New Testimonial from The Dolder Grand, Zurich’s Top #Hotel! As a proud member of The Leading Hotels of the World, only perfection is good enough. Dive into how The Dolder Grand has elevated their #GuestExperience using personalized #Communication with dailypoint™ for over 7 years. In an exclusive interview with Tanja Rausch, Project & Application Specialist at The Dolder Grand, discover the innovative approach that sets this luxury hotel apart. 💡 Curious to know more about their strategy? Click the link below to explore the full story and see how you can enhance your guest communication! https://lnkd.in/dNRQ9ADR #CDM #CDP #CRM