🏔 Day 2 – Another Peak Conquered! After a fantastic first day, we went straight for the next challenge: another #Peak to conquer! 🚶♂️ This time, we reached the stunning #KreuzjochHaus, a beautiful "Alm" and extraordinary event location nestled in the heart of the #Alps. Surrounded by scenic views (okay, to be honest, it was a bit too cloudy for scenic views that day 😉) and treated to extraordinary cuisine, we couldn’t have asked for a more inspiring setting to experience what the #PeakOfHotelTech is. We took this opportunity, and our colleagues delivered captivating presentations and discussed innovative ideas. What an exchange, proving there are still many more peaks to reach together as a team, all to #MakeYourGuestsSmile even more. Stay tuned for more! 🚀
dailypoint™
IT und Services
Munich, Bavaria 2.861 Follower:innen
The leading Data Management and CRM Platform for demanding hoteliers.
Info
dailypoint™ ist die führende Data Management und CRM-Plattform für die Hotellerie und bietet eine innovative Software-Lösung, die Daten aus verschiedensten Quellen zu einem Zentralen Gastprofil zusammenführt. Unterstützt durch KI werden Daten in 350 Schritten verarbeitet und zentral konsolidiert, und stehen so als „Golden Record“ für hoch personalisierte Services über alle Systeme hinweg zur Verfügung. Die cloudbasierte SaaS-Lösung umfasst 16 Anwendungs-Module und wird durch den dailypoint™ Marketplace mit über 200 Partnern komplettiert. Mit Hauptsitz in München und Büros in den Vereinigten Arabischen Emiraten und den USA wird die globale Präsenz von dailypoint durch ein Netzwerk von Vertriebspartnern gestärkt. dailypoint – the only #realCRM
- Website
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http://www.dailypoint.com
Externer Link zu dailypoint™
- Branche
- IT und Services
- Größe
- 11–50 Beschäftigte
- Hauptsitz
- Munich, Bavaria
- Art
- Einzelunternehmen (Gewerbe, Freiberufler etc.)
- Gegründet
- 2005
- Spezialgebiete
- Customer Relationship Management, Loyalty, Guest communication, Hotel marketing, Big Data Marketing, CRM, GDPR, DSGVO, Data Laundry, Integrations, Hotel Software, Hospitality Technology, Booking Management, Smart Lists, Central Guest Profile, Data Protection, Online Reputation Management, Marketing Analytics, Campaign Management, Central Data Management, Wallet und Content Hub
Orte
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Primär
Augustenstr. 79
Munich, Bavaria 80333, DE
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Reef Tower, DMCC
Jumeirah Lake Towers
Dubai, AE
Beschäftigte von dailypoint™
Updates
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dailypoint™ hat dies direkt geteilt
In anticipation of tomorrow’s first session of the TECH Matchmaker Live Webinar Series, Maarten Edelman, VP of Sales at dailypoint™, emphasizes the critical role of Guest Data & Personalization. Join Maarten and industry experts from Cendyn, Revinate, and The Hotels Network as they delve into the future of personalized guest experiences in hospitality. 3rd September at 16:00 GST. There’s still time to register - https://lnkd.in/dWNeNvn8 #TechMatchmaker #HospitalityTechnology #ExploreTECH #WebinarSeries #GuestData #Personalization #HotelTech
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🚀 Exciting Updates in dailypoint! Alexander Knoedel, our Product Manager, and Dr. Michael Toedt, our CEO & Founder, are excited to introduce several powerful new features designed to enhance your communication, streamline operations, and boost overall efficiency within our #CDP. Here's what's new: 📬 Unified Message Center: A revamped interface that integrates Email, SMS, and WhatsApp into one seamless experience. 📲 WhatsApp Room Reservations: Confirm bookings directly via WhatsApp, making guest communication more convenient. 🔒 View-Only Mode for Registration Forms: Secure and easy access to submitted forms for guests. 📧 API-Triggered Emails: Consistent communication across platforms with the flexibility of API-triggered emails. 🔄 Reply-To Options for SMTP: Greater control over your email responses with customizable 'Reply-To' settings. Explore these updates today and see how dailypoint continues to evolve to meet your needs! #CRM #CDM #HospitalityTech #PeakOfHotelTech
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⛰ Day 1 of our #LeadershipMeeting is in the books! We kicked things off with a get-together at our HQ in Munich before heading to Garmisch-Partenkirchen, the hometown of our Founder and CEO, Dr. Michael Toedt . Then, we hit the trails for a hike - because, let’s be honest, we're always talking about #PeakOfHotelTech, so it’s essential to experience what a real peak is in person 😉... After a cozy dinner at a traditional Bavarian restaurant, we explored the nightlife of Garmisch-Partenkirchen before calling it a night to recharge for Day 2. 🚀 Stay tuned for more!
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Your Lighthouse Helping You Navigate Through #Data Islands 🏝 Are you struggling to steer your hotel through isolated data islands? At dailypoint™, we’re here to guide you, bridging these gaps and unifying your data into a powerful #CentralGuestProfile (CGP). Our CGP has been a game-changer for hotels, driving efficiency and profitability across various operations. Here’s what we’ve achieved: 🎯 50% reduction in media costs thanks to enhanced targeting capabilities. ⏱️ 40% decrease in time spent creating offers and confirmations, with better conversion rates. 📈 300% increase in direct website bookings through our direct booker club. 💡 One client saved over €500,000 by reducing management decision errors with our improved analytics. By turning fragmented data into actionable insights, we’re helping hotels not just stay afloat, but truly thrive in a competitive market. 👉 Here, you can find a collection of our Success Stories about the figures above: https://lnkd.in/gdMzwuMM #CRM #CDP #CDM
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🚀 We’re excited to announce that Maarten Edelman, our VP of International Sales, will be presenting at ExploreTECH's TECH Matchmaker Webinar Series! At dailypoint, we’re proud to lead the way in #abovePMS solutions, helping hotels turn #Data into powerful guest insights. So don't miss his talk on "Using Guest Data to Create Personalized Experiences" - a deep dive into tools and strategies for enhancing guest satisfaction and loyalty through effective data management. 🗓️ Tuesday, 3rd September 2024, from 16:00 pm to 17:00 GST. 🔗 Register here to secure your spot: https://lnkd.in/dWNeNvn8 #HospitalityTech #CRM #CDM
TECH Matchmaker Webinar Series Join us and our panel of industry experts starting September 3, 2024 for a deep dive into the essential tech topics that are shaping the future of hospitality. Our webinars are designed to bridge the gap between your current technology and emerging solutions, empowering you to tackle industry challenges and drive operational excellence. What You’ll Learn: Guest Data & Personalization: Craft personalized guest experiences. Revenue Management Systems (RMS): Optimize your revenue strategies. Digital Ancillary Concierge: Enhance services and boost ancillary revenue. Reputation Management: Elevate your brand’s online presence. Property Management Systems (PMS): Streamline operations and guest interactions. Automation in Hospitality: Implement efficiency-boosting automation. Payments & Finance: Discover secure, innovative payment technologies. Business Intelligence (BI): Leverage data analytics for informed decisions. Check out the topics and schedule to stay ahead of the curve! https://lnkd.in/d7fFAt8v Adyen, Aphy, Atomize, Blastness, Cendyn, dailypoint™, Fairmas, FLYR for Hospitality, Hotelogix, HotelRunner, HotelTime Solutions, hotellab.io, HERA by Hotel ResBot Infor, IRIS Software Systems Ltd, Knowland, PayOne , Revinate, SHR, Shiji Group, Stayntouch, TrustYou, The Hotels Network, Triptease, UpMail, ViralOps . #TechMatchmaker #HospitalityTech #ExploreTECH #WebinarSeries #GuestPersonalization #RevenueManagement #DigitalConcierge #ReputationManagement #PMS #Automation #Payments #BusinessIntelligence
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🌟 Elevating #GuestExperiences in Your #Hotel 🌟 Dr. Michael Toedt highlights an essential shift in hospitality technology: traditional #CRM systems are outdated, primarily used for email communications and failing to leverage the full potential of guest #Data. 🔍 A Closer Look: CRMs are traditionally focused on #Marketing, yet they hold potential far beyond. #CentralDataManagement (CDM) revolutionizes how every guest preference and past interaction enhances their next stay, making each experience uniquely memorable. Transitioning to #CDM represents a significant advancement in genuinely comprehending and connecting with guests. 🚀 This #WhitePaper explores: ✔ The vital importance of Data Quality Management (DQM) in maintaining precise and useful guest profiles. ✔ Strategies for seamlessly integrating CDM with your existing technology. ✔ Success stories demonstrating how CDM has boosted guest satisfaction and positively impacted profitability. 👉 Unlock more insights on transforming guest experiences through sophisticated data management by downloading Dr. Toedt’s white paper for free here: https://lnkd.in/eVzgGJcN
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🎲 Are you playing dice with your hotel investments this year? If your financial decisions rely on #ORM tools, #SocialMedia, or review websites, the answer might be ‘yes’! These sources often provide unreliable, anonymous, and irrelevant data. Guest interviews and generic surveys? Not much better. What you truly need is a Standard Guest Questionnaire tailored to your primary audience, based on #CentralGuestProfile. This is the most reliable source for sound financial decision-making this budget season. Read Dr. Michael Toedt's new #WhitePaper to equip your hotel with the knowledge to navigate budgeting challenges, enhance guest experiences, and secure a competitive edge in the hospitality industry. 🔍 Uncover the Truth: Debunk myths about social media and ORM tools as decision-making aids. 📊 Strategic Insights: Understand the importance of standardized questionnaires linked to centralized guest profiles. 💼 Practical Advice: Get actionable strategies for utilizing #BigData to forecast demand and optimize pricing. 👉 https://lnkd.in/eq_ZUcCy
Smart Investment Strategies for your Hotel!
dailypoint.com
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🔍 Sound Decisions for Your #Hotel! As the hotel industry embarks on its annual #budgeting process, stakeholders face critical investment decisions. #ORM tools, social media feedback, review websites, and guest surveys offer various insights. However, Dr. Michael Toedt's research, reveals that about 50% of decisions based on these methods are questionable or even harmful. The key issue is the relevance and applicability of this data for strategic financial planning. ORMs and social media provide operational insights but often fail to deliver the strategic guidance needed. Issues such as data authenticity and alignment with the hotel’s target audience further compromise the utility of this #data. 📊 Dive deeper into this topic in our article: https://lnkd.in/eXSM3ZSE
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🤖 How is #AI Transforming #HotelTech? In Hospitality Net's latest expert viewpoint, 25 industry leaders, including our CEO & Founder Dr. Michael Toedt, explore the integration of AI into #CRM systems. By implementing #CentralDataManagement, hotels can fully leverage AI. This leads to more tailored guest experiences and more efficient services. 💡 Our insights reveal how effective AI deployment can dramatically transform sales strategies, optimize marketing efforts, and enhance operational efficiency - all aimed at boosting #GuestSatisfaction. Curious about how AI can elevate the hospitality industry? Read more and discover actionable insights for your business here: https://lnkd.in/e2DxmRh9 Also, thanks to every expert taking part: Fergus Boyd, PhD, Adam Mogelonsky, Dr. Rik van Leeuwen, Jason Bryant, Simone Puorto, Max Starkov, Binu Mathews, Mark Fancourt, Juanjo Rodriguez, Tomeu Fiol, Prince Thampi, Jan Jaap van Roon, George Roukas, Sebastien Leitner, Ira Vouk, MBA, Daniel Craig, Michael C. Cohen, Guilain DENISSELLE, James Harrison, Neil Foster, Darko Bosancic, Ralph Van Hooijdonk, Dave Collier