Bevor Sie mit der Planung der Intervention beginnen, sollten Sie den Kontext und den Umfang Ihres Visions- oder strategischen Planungsprozesses verstehen. Wer sind die Sponsoren und Entscheidungsträger? Was sind die Erwartungen und Ziele? Wer sind die Stakeholder und wie werden sie eingebunden? Was sind die aktuellen Stärken und Schwächen der Organisation? Was sind die externen Trends und Kräfte, die sie beeinflussen? Die Durchführung einer Bedarfsanalyse, einer Stakeholder-Analyse und eines Umgebungsscans kann Ihnen helfen, diese Fragen zu beantworten und Ihre Intervention entsprechend anzupassen.
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All strategy planning and design should start with an assessment of current state. Really consider your questions. Just like the effectiveness of AI depends on prompt engineering, the questions you ask during discovery and assessment influence the outcomes. #HybridRemoteExcellence
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This is so true if you don't understand the context and what the blockers are then how can you engage in the conversation. Check in with the stakeholders on what they see as the end game.
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Visioning and strategic planning will help an organization understand the bigger picture and make the choice to allocate resources to achieve its strategic objectives. It is important to involve the stakeholders in visioning and strategic planning interventions because they would serve as drivers and gatekeepers for the successful implementation of the interventions.
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Facilitating a visioning or strategic planning intervention starts with thoroughly understanding the context. Dive deep into the organization's history, culture, external environment, and current challenges to grasp the full picture. This involves analyzing market trends, competitor behavior, and internal strengths and weaknesses. Engage with stakeholders to gather diverse perspectives. This groundwork ensures the strategic planning process is grounded in reality and aligned with the organization's capabilities and external opportunities. By setting this foundation, you create a shared understanding that informs and inspires a compelling vision and actionable strategic plan, driving the organization towards its future goals.
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By using the acronomy VOCATE helps in defining the vision and its elements. V stands for View Point which focuses on what we are trying to achieve. O represents the owners that controls the process. C indicates the Customers and its pertinent to define them . A stands for the key actors that will do the work .T means transformation which answers the question on How will the work be done? and finally E represents the Environment which focuses on constraint affecting the system. A careful use of the VOCATE acronomy will help in understanding the context for visioning.
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In Organizational Development (OD), strategic interventions start with a comprehensive assessment of the organization, including SWOT analysis. While the organization's vision guides its direction, adapting to factors like globalization, technology, AI, and workforce changes is crucial. OD plays a strategic role by communicating the necessity for change, aligning projects with the vision, and driving initiatives to meet evolving needs.
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Strategy planning must first include a look backward to the annals of the organization's history to determine where things started, which things are done well, how each component play into the vision, mission, and values then evaluate the present before attempting to plan for the future.
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I really like a well thought out and well understood SWOT as the start of a strategic plan. Unfortunately, it is perhaps the least understood tool and framework in the entire planning process, so I'm a fan of external direction here.
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To truly understand context, we need to spend as much (if not more!) time making sure we are asking the right questions to the right people. To truly diagnose our current state, we need to "get on the balcony" and take a step back to gain a broader perspective. We have to go beyond the surface and ask questions to assess underlying causes and factors such as understanding power dynamics, values, and the interests of stakeholders.
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Facilitating a visioning or strategic planning intervention involves several essential steps: engaging stakeholders, setting clear objectives, and conducting a launch meeting to establish commitments. The process includes an exercise to define a desired future state, developing SMART goals, formulating strategies and action plans, and creating an implementation roadmap. It's essential to allocate resources effectively, establish measures for monitoring progress, and regularly review and adjust the plan. Effective facilitation requires engaging participants, fostering creativity, managing conflicts, and being adaptable. The goal is to create a shared vision and strategic plan that guides the team/organization towards its desired future.
Bei der Gestaltung eines Prozesses und der Methoden für eine Intervention ist es wichtig, den Kontext zu berücksichtigen. Eine typische Visions- oder strategische Planungsintervention besteht aus mehreren Phasen, wie z. B. der Vorbereitung und Kommunikation des Zwecks, der Festlegung des Ist-Zustands und der Lückenanalyse oder der Erstellung eines Aktionsplans. Es gibt verschiedene Tools und Techniken, die verwendet werden können, um verschiedene Phasen zu erleichtern, von Brainstorming und Szenarioplanung bis hin zu Vision Statements und Logikmodellen. Wählen Sie die Tools aus, die für Ihre Ziele am besten geeignet sind. Darüber hinaus ist es wichtig, dass genügend Zeit und Raum für Diskussionen vorhanden ist.
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When designing the intervention process, the key is to tailor it to the unique challenges and goals of the organization. This requires a blend of creativity and strategic thinking. Tools like scenario planning and vision statements should be complemented with real-world examples and practical steps, ensuring that the process not only inspires but also equips participants with actionable strategies. Remember, the success of any intervention hinges on its relevance and applicability to the participants' everyday challenges and objectives.
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When designing a process and methods for an intervention, it's crucial to align tools and techniques with your specific objectives. 🌟 For example, using scenario planning can help visualize potential futures, while logic models clarify the steps needed to achieve your vision. 🛠️ Remember, the context is king—what works for one organization might not work for another. Ensure ample time and space for discussion to foster engagement and buy-in. 🗣️ This approach not only enhances strategic planning but also empowers your team to contribute meaningfully. 🚀
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In addition to having the time and space for discussion, work needs to be done to create an environment where people share candidly. This may require providing a variety of ways to offer input--digital surveys, focus groups, and full team meetings. This ensures that people at various comfort levels and with varying degrees of power feel able to contribute their thoughts more freely. One tactic that I find helpful is beginning each gathering with a check-in question and holding space for every voice to speak. This models both vulnerability and democratizes the opportunity to speak up.
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It is important to identify gaps from where you are now and where you plan to go and what happens if you do nothing. This part of visioning provides emotional hooks that can be taken into action planning and is important to dissolving resistance.
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Facilitating a visioning or strategic planning intervention entails meticulous process design. Begin by clarifying the objectives, involving key stakeholders to ensure diverse perspectives. Craft a structured agenda with well-defined stages, fostering engagement and creativity. Incorporate brainstorming sessions, SWOT analyses, and scenario planning to stimulate strategic thinking. Utilize visual aids and collaborative tools for effective communication. Encourage open dialogue and feedback loops, refining the vision collaboratively. Allocate time for reflection and adjustment, ensuring flexibility in the process. Finally, document the outcomes and action items for a comprehensive roadmap.
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When designing a process for visioning or strategic planning intervention in Organization Development (OD), it's essential to use methods that promote engagement and collaboration. For instance, a technology company employed cross-functional workshops and brainstorming sessions to involve employees from various departments in strategic planning. By utilizing techniques like SWOT analysis and scenario planning, they identified strengths, weaknesses, and opportunities, aligning their strategies with market trends and technological advancements. This inclusive approach fostered employee buy-in and agility, enabling the organization to adapt swiftly and drive sustainable growth.
Die Schaffung einer produktiven Atmosphäre für Ihre Intervention erfordert Engagement und Engagement aller Beteiligten. Um dies zu erreichen, sollten Sie klare Erwartungen und Grundregeln festlegen und Eisbrecher und Aufwärmübungen verwenden, um eine Beziehung aufzubauen. Achten Sie darauf, die Teilnahme und die Vielfalt der Perspektiven durch Methoden wie offene Fragen oder Paraphrasieren zu fördern. Visuelle Hilfsmittel können verwendet werden, um Informationen zu erfassen und zu organisieren. Geben Sie Ihren Teilnehmern konstruktives Feedback und Wertschätzung.
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Consider how to design a psychologically safe environment so that all participants feel comfortable and respected. How are participants selected?
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Sending questions as pre-work and holding small group sessions before the bigger collective session will provide more engagement, allow quiet people to contribute, and cut down on group-think. I try not to let top leaders comment until everyone else has chimed in. Once top leaders speak, ideation typically grinds to a halt.
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In order to establish a conducive environment for your intervention, it is imperative to garner active participation and engagement from all individuals involved. This can be accomplished by establishing explicit expectations and regulations, alongside employing icebreakers and warm-up activities to foster a sense of camaraderie. Encouraging the involvement of all participants and embracing a range of perspectives can be attained through techniques such as posing open-ended inquiries or restating ideas in one's own words. Additionally, visual aids can prove advantageous in effectively capturing and organizing information. Lastly, it is crucial to deliver constructive feedback and express gratitude to the participants.
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One of the things that I love to do is create the atmosphere with the participants. We encourage to make amendments when we start and we follow the rules. It's crucial that the participants feels part of the intervention.
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Una regla básica para este tipo de intervenciones es la creación de confianza absoluta y seguridad psicológica, no lograr la seguridad y confianza puede generar retrocesos impensados en los equipos y obviamente en el resultado de lo que se busca.
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One of the most impactful factors is ensuring the room has a well-balanced mix of participants. When choosing participants, it's essential to include a broad and diverse range of perspectives and expertise levels. There should be an inclusive criteria for selecting participants to participate in the discussion.
Seien Sie als Moderator darauf vorbereitet, die Dynamik und die Herausforderungen zu bewältigen, die während der Intervention auftreten können. Dazu können widersprüchliche Interessen, Widerstand gegen Veränderungen, mangelnde Klarheit oder Konsens und begrenzte Ressourcen gehören. Sie können diese Probleme durch aktives Zuhören, Empathie und Respekt angehen – erkennen Sie die Bedenken der Teilnehmer an und gehen Sie darauf ein. Moderationsfähigkeiten wie Reframing oder Redirecting können ebenfalls helfen, Konflikte zu bewältigen. Versuchen Sie, abzustimmen, zu ordnen oder zu gruppieren, um kollektive Entscheidungen zu treffen. Um die Rechenschaftspflicht und Nachhaltigkeit der Intervention zu gewährleisten, sollten Aktionsplanungs- und Follow-up-Mechanismen eingesetzt werden.
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This is where the magic happens. There is no script and flow is essential to craft a way for what needs to happen, to emerge. All the tricks and tools don't matter at that point, it's attention, intention and interaction toward something new emerging that has both intelligence and sense appeal. The leading is not in direction, it's in curiosity and inquiry. It's in the questions. The best questions lead the group to the best solutions. Those questions arise from being neutral and attentive to sensing the flow and nudging it with further questions. Everyone has ownership with the answers then. Even in conflict, an open acknowledgement of the tension is appropriate, with the offer to lessen it with the process you are engaging. Breathe.
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I have learned so much here from Sandra Janoff. Where there is true conflict, it's important for the facilitator to stay neutral by summarizing what each and every viewpoint is, and then asking the entire group, "What should we do now?" Count to 10, or 100 if necessary. In addition, finding areas of common ground among all stakeholders is important, and begin action planning there, rather than getting "hung up" on areas of disagreement.
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One must be ready to handle the dynamics and difficulties that may occur during the intervention. These may include conflicting interests, resistance to change, lack of clarity or agreement, and limited resources. These issues can be addressed by actively listening, showing empathy, and demonstrating respect towards participants' concerns. Facilitation skills like reframing or redirecting can also assist in managing conflicts. Collective decisions can be reached by utilizing methods such as voting, ranking, or grouping. To ensure the intervention's accountability and sustainability, action planning and follow-up mechanisms should be employed.
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El manejo y los recursos para gestionar la dinámica deben apuntar a la oportunidad individual y grupal de descubrimiento, haciendo énfasis en que TODOS ganan cuando pueden acceder y proporcionar información valiosa desde la vulnerabilidad y lo genuino.
Bewerten Sie schließlich die Ergebnisse und Auswirkungen der Intervention. Sie können sowohl quantitative als auch qualitative Methoden verwenden, um Ergebnisse und Erfolge zu messen. Zu den nützlichen Indikatoren gehören die Zufriedenheit und das Engagement der Teilnehmer, die Klarheit der Vision und das Engagement der Stakeholder für die Vision und den Plan. Beobachten Sie auch die Umsetzung und den Fortschritt Ihrer Aktions- und Evaluierungspläne, einschließlich etwaiger Änderungen der organisatorischen Leistung oder Effektivität. Umfragen, Fokusgruppen und Nachbesprechungen sind allesamt großartige Tools zum Sammeln und Analysieren von Daten.
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This is where storytelling can really make the data come alive. Share context, personal stories, organizational wins that clearly tell the story of the change so staff understand the relevance. #HybridRemoteExcellence
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Lo más saludable a mi parecer es la evaluación anónima y libre de la intervención, teniendo una sección muy clara de evaluación conforme a los objetivos que se quieren lograr.
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In a word - Listen!!! The process outlined above is solid of course, and will likely result in the kind of information you are seeking. But only if you listen. Facilitating this kind of a strategic planning or visioning session is about, in my opinion, getting the conversation started and then keeping it moving. But the facilitator cannot carry the conversation, or interject with their thoughts, because if they do then it isn't the groups session but it's their own. I have seen facilitators in these sessions dominate the conversation so much that participants stop talking altogether. Facilitate, gather great notes and feedback, and then synthesize that for your debrief. If you do that your end product is likely to be more relevant.
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Facilitating a strategic planning intervention is a complex and critical process that demands a structured approach to guide organizations in charting their course for the future. It begins with comprehensive pre-intervention preparations, including understanding the organization's current state, gathering relevant data, and identifying key stakeholders. Once prepared, a strategic facilitator engages stakeholders in a collaborative process that encourages open dialogue and idea sharing. This typically involves conducting SWOT analyses, assessing market trends, and evaluating the organization's capabilities and resources.
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Understand how you will provide updates and feedback to the stakeholders throughout the process. It is important to inform throughout the process and at the end with the full findings. Also, consider how you will operationally integrate the changes into your workflow. If not the work will fall apart.
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When launching a strategic planning intervention, it's important to look beyond "feel good" activities and focus more on having real (and sometimes difficult) conversations about how the team works together. Identify the specific strategies we may have had for years but haven't had any progress on. What about these strategies is holding us back, what part of the mess do we own, and how can we work better as a team to make progress? It can be uncomfortable to make this shift in planning but it's worth it! Having a solid understanding of *how* we work together is a vital ingredient in being successful is identifying *what* are are doing.
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Identify the shared belief on desired future state and seek to design a process that is inclusive and allow intellectual honesty to take precedence. This is crucial to success and building consensus around what is most critical.
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