Was sind effektive Strategien für den Umgang mit widersprüchlichem Stakeholder-Feedback bei der Bewertung von Cybersicherheitsrisiken?
Die Bewertung von Cybersicherheitsrisiken ist ein entscheidender Prozess für jedes Unternehmen, das auf Informationstechnologie angewiesen ist, um seine Vermögenswerte, seinen Betrieb und seinen Ruf zu schützen. Es kann jedoch auch eine herausfordernde Aufgabe sein, an der mehrere Stakeholder mit unterschiedlichen Perspektiven, Erwartungen und Interessen beteiligt sind. Wie können Sie mit widersprüchlichem Stakeholder-Feedback bei der Bewertung von Cybersicherheitsrisiken umgehen, ohne die Qualität und Glaubwürdigkeit Ihrer Analyse zu beeinträchtigen? Hier sind einige effektive Strategien, die Ihnen helfen, diese komplexe Situation zu meistern.
Der erste Schritt besteht darin, zu ermitteln, wer die relevanten Stakeholder für Ihre Cybersicherheitsrisikobewertung sind und wie sie von den potenziellen Bedrohungen und Schwachstellen betroffen sind. Sie sollten auch ihren Einfluss, ihr Interesse und ihr Wissen zu diesem Thema berücksichtigen. Sobald Sie ein klares Bild von Ihrer Stakeholder-Landschaft haben, sollten Sie sie in einen konstruktiven und transparenten Dialog einbeziehen. Sie sollten den Zweck, den Umfang und die Methodik Ihrer Risikobewertung sowie die Rollen und Verantwortlichkeiten der einzelnen Stakeholder erläutern. Sie sollten auch ihren Input, ihr Feedback und ihre Bedenken während des gesamten Prozesses einholen und sie umgehend und respektvoll ansprechen.
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CA Neha Rathi
CA | ETF & Passive Investments -DSP MF Ex ICICI MF, Birla MF
Facilitate open communication to encourage stakeholders to share feedback and concerns openly. Establish clear evaluation criteria to provide a transparent basis for decision-making. Ensure alignment on overarching cybersecurity objectives and risk tolerance levels among stakeholders. Organize collaborative risk workshops or meetings to assess and prioritize risks collectively. Utilize risk assessment tools and frameworks to systematically evaluate and compare cybersecurity risks.
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Vipul Tamhane LLM, MBA
Anti-Money Laundering | Anti-Fraud | Financial Crime | BFSI General Risk and Regulatory Compliance Management | Advisory and Training
Achieving consensus in cybersecurity risk evaluation requires effective management of diverse stakeholder perspectives. This advocates for open forum discussions, active listening, fact-checking, standardized risk scoring frameworks, data-driven approach, collaboration, mutually agreeable risk mitigation strategies, transparent communication, expert input, and documenting the entire risk evaluation process for future reference. Open communication and transparency are essential for effective risk mitigation strategies, with a standardized framework prioritizing risks and cybersecurity experts providing objective guidance and mediating discussions among stakeholders.
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Venkatesh Haran
Senior Patent Counsel
Stakeholder alignment is pivotal - let strategic engagement be your cybersecurity North Star. Map your stakeholder galaxy with forensic precision, charting their spheres of influence, allegiances, and domain mastery. Then initiate a gravitational pull, transparent dialogue emanating from your unimpeachable expertise. Solicit insights relentlessly, addressing contentions with deft diplomacy. Each stakeholder must feel their cosmic relevance, bound into your cohesive risk mitigation trajectory. When you harness the collective energy of invested stakeholders, impervious cybersecurity resilience becomes your attractor for sustainable alignment and buy-in.
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Muhamathu J.
🏅𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐓𝐨𝐩 𝐕𝐨𝐢𝐜𝐞💡| 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐀𝐮𝐝𝐢𝐭𝐨𝐫 | Risk Management | Governance, Risk & Compliance | Internal Controls | Process Improvement |
During a recent project that involved evaluating the risks associated with cybersecurity, we identified stakeholders from a variety of departments, including operations, legal, finance, and information technology. Early engagement with them was helpful in gaining an awareness of their viewpoints and concerns regarding the risks posed by cybersecurity.
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Andrew Thomas Bosz
Risk Management | ABC/AFC | AML/CFT | Audit/Investigations | Financial Intelligence | Sanctions | Security | Taxation | MAMLCTF, MBA, MPA, GDLP, BCom, LLB, CAIP, CAMP, CAMS, CAMS-RM, CFCP, CFCS, CGSS, FIS, SRMP-C, SRMP-R
Begin by identifying all relevant stakeholders involved in the cybersecurity risk evaluation process. Engage them early on to understand their perspectives, concerns, and expectations. Foster open communication channels to encourage active participation and collaboration throughout the evaluation process.
Der zweite Schritt besteht darin, klare und konsistente Kriterien und Prioritäten für die Bewertung Ihres Cybersicherheitsrisikos festzulegen. Sie sollten sie an den Zielen, Richtlinien und Standards Ihres Unternehmens sowie an den Best Practices und Frameworks der Branche ausrichten. Sie sollten sie auch Ihren Stakeholdern mitteilen und erklären, wie sie Ihren Entscheidungsprozess leiten werden. Sie sollten es vermeiden, subjektive oder mehrdeutige Begriffe zu verwenden, die zu Verwirrung oder Meinungsverschiedenheiten führen können. Anstatt beispielsweise von "hohem Risiko" zu sprechen, sollten Sie definieren, was ein hohes Risiko in Bezug auf Wahrscheinlichkeit, Auswirkungen und Schweregrad darstellt.
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Vincent Padilla
Combining a Passion for Cybersecurity with Novel Thinking for Practical Application
This is a complicated issue that requires a combination of these things at the same time. Still... Once people are communicating, you can start to discuss their views. Often people prioritize the same things but in different ways or at different levels, and you want to show them how those goals translate to each other. When I worked in marcom, Sales wanted X but Engineering could only do Y and Z. The trick was seeing X as a function of Y or Z, and then communicating this to both sides. Creating cybersecurity with schools /501(c), establishing Risk Appetite or Losses is difficult because they often avoid prioritizing profits. Instead, I've learned to focus on the benefit or loss to students - basically taking a mission-driven view.
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Venkatesh Haran
Senior Patent Counsel
Forge an unassailable foundation of risk criteria, a bedrock impervious to subjective discord. Align your lighthouse metrics with organizational doctrines and industry luminaries - let objectivity reign supreme. Eschew ambiguity's siren song; instead, etch quantifiable definitions into your governance gospel. Likelihood, impact, severity - articulate precisely what constitutes each echelon of peril. When priorities derive from empirical uprightness, stakeholders cannot help but revere your impartial sagacity. Inconsistency evaporates, discord transmuted into unified purpose. Erect your evaluative citadel upon unwavering principles - cybersecurity's conquered terrain awaits.
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Muhamathu J.
🏅𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐓𝐨𝐩 𝐕𝐨𝐢𝐜𝐞💡| 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐀𝐮𝐝𝐢𝐭𝐨𝐫 | Risk Management | Governance, Risk & Compliance | Internal Controls | Process Improvement |
In accordance with the norms of the industry, the requirements of the regulatory bodies, and the objectives of the organisation, we created defined criteria and priorities. This was helpful in evaluating and ranking the risks associated with cybersecurity in an objective manner.
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Andrew Thomas Bosz
Risk Management | ABC/AFC | AML/CFT | Audit/Investigations | Financial Intelligence | Sanctions | Security | Taxation | MAMLCTF, MBA, MPA, GDLP, BCom, LLB, CAIP, CAMP, CAMS, CAMS-RM, CFCP, CFCS, CGSS, FIS, SRMP-C, SRMP-R
Establish clear criteria and priorities for evaluating cybersecurity risks, considering the objectives and requirements of each stakeholder. Define key metrics, thresholds, and risk tolerance levels to guide the evaluation process and ensure alignment with organizational goals and priorities.
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Dr. Nick Oberheiden
Attorney
When you receive conflicting feedback on a cybersecurity risk evaluation, you should take the lead in ensuring that the company takes appropriate responsive action. Disagreements about what to do next can lead to stagnation; and, when it comes to cybersecurity, this isn’t an option. To help your stakeholders move forward, you can outline a set of priorities for protecting the company’s (and its clients, customers, or patients’) data, and then you can help them understand these priorities so that you can build a consensus. Clear communication is key, and you will need to be careful to make sure that you do not assume any knowledge or use technical language that your stakeholders don’t fully understand.
Der dritte Schritt besteht darin, die Daten zu analysieren und zu validieren, die Sie aus verschiedenen Quellen wie Umfragen, Interviews, Audits, Berichten und Systemen sammeln. Sie sollten zuverlässige und robuste Tools und Techniken verwenden, um die Daten zu verarbeiten, zu organisieren und zu visualisieren. Sie sollten auch die Richtigkeit, Vollständigkeit und Relevanz der Daten überprüfen und Lücken, Inkonsistenzen oder Fehler identifizieren. Sie sollten auch die Daten aus verschiedenen Quellen und Perspektiven vergleichen und gegenüberstellen und nach Mustern, Trends und Ausreißern suchen. Sie sollten Ihre Datenquellen, Methoden und Annahmen dokumentieren und sie mit Ihren Stakeholdern teilen, um Feedback zu erhalten und zu überprüfen.
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Venkatesh Haran
Senior Patent Counsel
Data is the raw material from which cybersecurity mastery is forged, but its integrity must be tempered with rigorous scrutiny. 🔍 Unleash a battery of analytical ordnance - robust tools, incisive techniques - to refine your data into purified insights. Verify accuracy with forensic zeal, exterminating errors and bridging gaps with ruthless efficiency. Cross-examine perspectives, hunting for patterns and anomalies that reveal vulnerability vertices. Document your data's genesis for interrogation; no assumption is too sacred to escape evidentiary validation. When you alchemize data into unimpeachable truth, stakeholder dissent combusts under its blinding glare. Elevate data analysis to high art.
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Muhamathu J.
🏅𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐓𝐨𝐩 𝐕𝐨𝐢𝐜𝐞💡| 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐀𝐮𝐝𝐢𝐭𝐨𝐫 | Risk Management | Governance, Risk & Compliance | Internal Controls | Process Improvement |
As we went through the process of review, we came across feedback that was contradictory with regard to the severity of certain possibilities. For the purpose of ensuring that our evaluations are accurate, we carried out exhaustive research, verified the sources of the data, and relied on the opinions of specialists.
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Andrew Thomas Bosz
Risk Management | ABC/AFC | AML/CFT | Audit/Investigations | Financial Intelligence | Sanctions | Security | Taxation | MAMLCTF, MBA, MPA, GDLP, BCom, LLB, CAIP, CAMP, CAMS, CAMS-RM, CFCP, CFCS, CGSS, FIS, SRMP-C, SRMP-R
Collect and analyze relevant data and information from various sources to assess cybersecurity risks accurately. Validate the data to ensure its accuracy, reliability, and relevance to the evaluation process. Use standardized methodologies and tools to facilitate objective analysis and decision-making.
Der vierte Schritt besteht darin, alle Konflikte, die sich aus Ihrem Stakeholder-Feedback ergeben, zu lösen und zu dokumentieren. Sie sollten die unterschiedlichen Ansichten und Meinungen Ihrer Stakeholder anerkennen und respektieren und versuchen, ihre Beweggründe und Motivationen zu verstehen. Sie sollten es auch vermeiden, die Konflikte zu personalisieren oder zu eskalieren und sich auf die Fakten und Beweise zu konzentrieren. Sie sollten einen kollaborativen und konstruktiven Ansatz verfolgen, um eine gemeinsame Basis, einen Kompromiss oder einen Konsens zwischen Ihren Stakeholdern zu finden. Sie sollten auch die Konflikte und ihre Lösung sowie die Gründe und Beweise für Ihre endgültigen Entscheidungen dokumentieren.
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Venkatesh Haran
Senior Patent Counsel
Conflict bears the seeds of opportunity - harness its energy to forge unbreakable stakeholder bonds. Respect dissonant perspectives; seek to understand the roots of dissent with empathetic intellect. Depersonalize discord, anchoring discussions in empirical bedrock. Wield the twin lights of facts and nuanced context to illuminate compromise pathways. Collaborate with deft diplomacy, architect consensus from the ashes of contention. Document each crucible thoroughly - resolutions solidified, rationales immortalized for perpetual transparency. When you metabolize conflict into inclusive alignment, impervious cybersecurity takes an inexorable step forward. Embrace the tension, for therein lie your greatest triumphs.
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Muhamathu J.
🏅𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐓𝐨𝐩 𝐕𝐨𝐢𝐜𝐞💡| 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐀𝐮𝐝𝐢𝐭𝐨𝐫 | Risk Management | Governance, Risk & Compliance | Internal Controls | Process Improvement |
There were disagreements that occurred as a result of various levels of risk tolerance among the stakeholders or misconceptions regarding specific technical elements. For the purpose of ensuring transparency and reaching a consensus, we promoted productive discussions, addressed any misunderstandings, and documented any problems that were resolved.
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Andrew Thomas Bosz
Risk Management | ABC/AFC | AML/CFT | Audit/Investigations | Financial Intelligence | Sanctions | Security | Taxation | MAMLCTF, MBA, MPA, GDLP, BCom, LLB, CAIP, CAMP, CAMS, CAMS-RM, CFCP, CFCS, CGSS, FIS, SRMP-C, SRMP-R
Address conflicting stakeholder feedback diplomatically and objectively. Facilitate constructive discussions to identify common ground and resolve disagreements effectively. Document the resolutions and decisions made, including the rationale behind them, to maintain transparency and accountability.
Der fünfte Schritt besteht darin, die Ergebnisse Ihrer Cybersicherheitsrisikobewertung an Ihre Stakeholder und andere interessierte Parteien zu kommunizieren und zu melden. Sie sollten eine klare und prägnante Sprache und Formate verwenden, die zu Ihrem Publikum und Zweck passen. Sie sollten auch die wichtigsten Erkenntnisse, Empfehlungen und Maßnahmen hervorheben, die Sie aus Ihrer Risikobewertung abgeleitet haben. Sie sollten auch die Beiträge, das Feedback und die Bedenken Ihrer Stakeholder anerkennen und erklären, wie Sie darauf eingegangen sind. Sie sollten Ihren Stakeholdern auch die Möglichkeit geben, Fragen zu stellen, Kommentare abzugeben oder Klarstellungen anzufordern.
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Muhamathu J.
🏅𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐓𝐨𝐩 𝐕𝐨𝐢𝐜𝐞💡| 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐀𝐮𝐝𝐢𝐭𝐨𝐫 | Risk Management | Governance, Risk & Compliance | Internal Controls | Process Improvement |
As a means of addressing conflicting feedback, transparent communication was absolutely necessary. Through the provision of regular updates, we presented stakeholders with an explanation of our review approach, findings, and the reasoning for the prioritisation of risks. This contributed to the development of trust and alignment among the many parties.
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Andrew Thomas Bosz
Risk Management | ABC/AFC | AML/CFT | Audit/Investigations | Financial Intelligence | Sanctions | Security | Taxation | MAMLCTF, MBA, MPA, GDLP, BCom, LLB, CAIP, CAMP, CAMS, CAMS-RM, CFCP, CFCS, CGSS, FIS, SRMP-C, SRMP-R
Communicate the results of the cybersecurity risk evaluation clearly and comprehensively to all stakeholders. Tailor the communication to each audience, highlighting relevant findings, insights, and recommendations. Provide actionable insights and guidance for risk mitigation and management.
Der sechste Schritt besteht darin, die Risiken, die Sie bei Ihrer Cybersicherheitsrisikobewertung identifiziert und bewertet haben, zu überwachen und zu aktualisieren. Sie sollten einen regelmäßigen und systematischen Prozess einrichten, um die Änderungen in der Bedrohungsumgebung, den Schwachstellenstatus und das Ausmaß der Auswirkungen Ihrer Risiken zu verfolgen. Sie sollten auch die Effektivität und Effizienz Ihrer Strategien zur Risikominderung und -reaktion überprüfen und bei Bedarf Anpassungen vornehmen. Sie sollten auch alle wesentlichen Änderungen oder Aktualisierungen an Ihre Stakeholder und andere interessierte Parteien kommunizieren und melden und deren Feedback und Input einholen.
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Muhamathu J.
🏅𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐓𝐨𝐩 𝐕𝐨𝐢𝐜𝐞💡| 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐀𝐮𝐝𝐢𝐭𝐨𝐫 | Risk Management | Governance, Risk & Compliance | Internal Controls | Process Improvement |
Cybersecurity threats are ever-changing and constantly evolving over time. A comprehensive monitoring system was put into place so that we could regularly evaluate risks, recognise new threats, and update our risk assessment in accordance with these findings. It was assured that the feedback of stakeholders was included into risk mitigation measures through the use of regular reviews with those stakeholders.
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Andrew Thomas Bosz
Risk Management | ABC/AFC | AML/CFT | Audit/Investigations | Financial Intelligence | Sanctions | Security | Taxation | MAMLCTF, MBA, MPA, GDLP, BCom, LLB, CAIP, CAMP, CAMS, CAMS-RM, CFCP, CFCS, CGSS, FIS, SRMP-C, SRMP-R
Continuously monitor cybersecurity risks and their impact on the organization's operations and objectives. Regularly update stakeholders on any changes in the risk landscape, emerging threats, or new vulnerabilities. Adapt risk management strategies accordingly to ensure ongoing protection against evolving cyber threats.
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Muhamathu J.
🏅𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐓𝐨𝐩 𝐕𝐨𝐢𝐜𝐞💡| 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐀𝐮𝐝𝐢𝐭𝐨𝐫 | Risk Management | Governance, Risk & Compliance | Internal Controls | Process Improvement |
When it comes to cybersecurity, it is necessary to remain updated on the most recent trends, technologies, and best practices. This is in addition to the techniques that have been discussed above. Working together with other professionals in the same field, taking part in forums where information is shared, and soliciting comments from outside experts are all ways to gain useful insights that can be used to improve risk management procedures.
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Andrew Thomas Bosz
Risk Management | ABC/AFC | AML/CFT | Audit/Investigations | Financial Intelligence | Sanctions | Security | Taxation | MAMLCTF, MBA, MPA, GDLP, BCom, LLB, CAIP, CAMP, CAMS, CAMS-RM, CFCP, CFCS, CGSS, FIS, SRMP-C, SRMP-R
Foster a culture of continuous improvement and learning within the organization's cybersecurity risk management practices. Encourage feedback from stakeholders on the evaluation process and outcomes to identify areas for enhancement. Stay abreast of industry best practices, regulatory requirements, and emerging technologies to enhance the effectiveness of cybersecurity risk evaluation strategies.
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