Juan Carlos Muñoz Muñoz

Bogotá, Distrito Capital, Colombia

3 mil seguidores Más de 500 contactos

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Callzilla - The Quality-First Contact Center

DeVry University

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Liderando el equipo de tecnología y operaciones en Callzilla durante más de cuatro años…

Contribuciones

Your team is facing a major challenge. How can you help them overcome it?

Managing meetings and communication is essential in any event. Clear vision of magnitude and appropriate equipment must be aligned

Juan Carlos Muñoz Muñoz ha contribuido Hace 9 meses Recomendar
Your team is facing a major challenge. How can you help them overcome it?

Proper identification of the problem, good selection of the work team as well as good planning are essential for success. The above is tied to good risk management; you cannot predict and/or mitigate risks if you do not know the environment.

Juan Carlos Muñoz Muñoz ha contribuido Hace 9 meses Recomendar
Your team is facing a major challenge. How can you help them overcome it?

The team must be as flexible as the business need requires. the solution must be the same. Measure causes and consequences of development in the short and long term in order to define a strategy according to what has been identified.

Juan Carlos Muñoz Muñoz ha contribuido Hace 9 meses Recomendar
Your team is facing a major challenge. How can you help them overcome it?

With appropriate identification of the problem, impact and complexity, select and involve the necessary actors. Not everyone is necessary, nor does everyone understand the cause-consequence impact.

Juan Carlos Muñoz Muñoz ha contribuido Hace 9 meses Recomendar
Your team is facing a major challenge. How can you help them overcome it?

With appropriate identification of the problem, impact and complexity, select and involve the necessary actors. Not everyone is necessary, nor does everyone understand the cause-consequence impact.

Juan Carlos Muñoz Muñoz ha contribuido Hace 9 meses Recomendar
Your team is facing a major challenge. How can you help them overcome it?

Have the ability to identify the type of problem, the complexity of the problem, and above all the real impact. Each actor in the process sees the complexity and impact in a different way.

Juan Carlos Muñoz Muñoz ha contribuido Hace 9 meses Recomendar

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Actividad

Potential Client: How are you going to be able to deliver the quality that we expect? Us: - We are an ISO 9500:12015 certified group which mandates…

Potential Client: How are you going to be able to deliver the quality that we expect? Us: - We are an ISO 9500:12015 certified group which mandates…

Recomendado por Juan Carlos Muñoz Muñoz

Experiencia

Callzilla - The Quality-First Contact Center

Bogotá, Distrito Capital, Colombia
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Bogotá D.C., Colombia
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Bogota
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Colombia Mexico
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Educación

DeVry University

2001 - 2003

Monitor del Laboratorio de Electrónica y Comunicaciones, 2002 - 2003.

Idiomas

Español

Competencia bilingüe o nativa
Inglés

Competencia bilingüe o nativa

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4 personas han recomendado a Juan Carlos

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Juan Carlos Muñoz Muñoz

Bogotá, Distrito Capital, Colombia 3 mil seguidores Más de 500 contactos

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Contribuciones

Your team is facing a major challenge. How can you help them overcome it?

Your team is facing a major challenge. How can you help them overcome it?

Your team is facing a major challenge. How can you help them overcome it?

Your team is facing a major challenge. How can you help them overcome it?

Your team is facing a major challenge. How can you help them overcome it?

Your team is facing a major challenge. How can you help them overcome it?

Actividad

Potential Client: How are you going to be able to deliver the quality that we expect? Us: - We are an ISO 9500:12015 certified group which mandates…

Recomendado por Juan Carlos Muñoz Muñoz

Experiencia

Callzilla - The Quality-First Contact Center

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-

-

-

-

-

-

-

-

-

-

Educación

DeVry University

Idiomas

Español

Competencia bilingüe o nativa

Inglés

Competencia bilingüe o nativa

Recomendaciones recibidas

Heidi Silver

Javier Ortiz

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Bogotá, Distrito Capital, Colombia

3 mil seguidores Más de 500 contactos