We are thrilled to announce that Allianz Partners China launched a new WeChat Mini Program - "XiaoAn Travel Claim", designed for a more convenient digital travel insurance claims service. With this innovative solution, travelers can enjoy: ✅24/7 Service: Submit claims anytime. ✅User-Friendly Interface: Easily upload files directly from WeChat chat history. ✅Customized Materials List: Tailored checklists to match claim requirements. ✅Smart Reminders: Notifications for any missing documents. ✅Progress Tracking: Real-time updates on claim status. ✅ Payment Acceleration: Optimized processes to accelerate payment times. "XiaoAn Travel Claim" WeChat solution brings peace of mind to our customers by putting travel insurance claims at their fingertips. As Li Wang, Managing Director of Allianz Partners China, stated: "This launch represents a significant step in the digitalization of our services, and we’re committed to continuously enhancing the customer experience as the travel industry evolves." #AllianzPartners #PeaceofMind #TravelInsurance #DigitalInnovation #CustomerExperience Click here for more information: https://lnkd.in/ggTuKKxn
关于我们
An Allianz Group entity, Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through several commercial brands including Allianz Assistance, Allianz Travel and Allianz Care. Present in over 70 countries and territories, our 22,600 employees speak over 70 languages, handle over 72.9 million cases each year, and go the extra mile to offer peace of mind to our customers around the world. In 2003, Allianz Partners established its presence in Chinese market as a wholly foreign-owned enterprise headquartered in Beijing, marking a significant milestone in its global expansion. Certified with ISO9001:2008 and subsequently upgraded to ISO9001:2015, featuring an extensive network of both international and local providers, along with cutting-edge technologies, Allianz Partners have been providing peace of mind to our customers, creating shared values with our clients and partners. The commitment to excellence and innovation has positioned Allianz Partners as a trusted industry leader in China. For more information, please visit: www.allianz-partners.cn
- 网站
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www.allianz-partners.cn
Allianz Partners China的外部链接
- 所属行业
- 保险业
- 规模
- 501-1,000 人
- 总部
- Beijing
- 类型
- 上市公司
- 创立
- 2003
地点
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主要
A Zone, Building No.7, Huitong Office Park, No.1 Yaojiayuan South Road, Chaoyang, 100123 Beijing, China
CN,Beijing
Allianz Partners China员工
动态
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🚗 What an insightful Automotive Ecosystem Leadership Forum which we jointly hosted with our strategic partner Tencent Cloud earlier this week in Paris. Around 80 mobility leaders came together to share valuable insights on the future of automotive innovation and the importance of collaboration within the ecosystem. Key discussions included: • Shaping the Future of Mobility by fostering local partnerships and creating a sustainable ecosystem that accelerates global growth • Empowering the Ecosystem through collaborative perspectives and future ready Mobility as a Service solutions • Driving Collaborative Innovation by leveraging a robust ecosystem with Tencent Cloud’s global-ready, cost effective infrastructure to provide dedicated, tailored services to customers and partners A special thank you to our keynote speakers Stella Li from BYD, Jean-Marc Pailhol from Allianz Partners, Fred Sun from Tencent Cloud, Natacha Bouaziz from Allianz Partners and Sheng Hu from Tencent Cloud, as well as to our moderators Dr. Pei Shen from Tencent Intelligent Mobility, Bertrand Hartemann from Allianz Partners and panellists Christophe Di Perna and Anna Rycombel from Allianz Partners, and partners from VicOne, FORVIA, Siemens, Porsche Consulting and Ingeek, who made the event a huge success! 🚀 We look forward to continuing these exciting conversations and working closely with Tencent and Automotive car brands to drive innovation and shape the future of the automotive ecosystem. #AllianzPartners #TencentCloud #AutomotiveInnovation #DigitalTransformation #MobilityEcosystem #PerfectPartners
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Allianz Partners China Managing Director Li Wang spoke to China Travel Daily on the new trends, expectations, and opportunities in China's travel industry. Driven by improvement in residents’ purchasing power, visa exemptions, streamlined customs procedures and the restoration of flight routes, China’s travel industry is showing strong signs of recovery. As the world's No. 1 travel insurer, Allianz Partners has a unique perspective on this resurgence revealing both the transformations and opportunities in this sector. Read Li's full article here: https://lnkd.in/gkY4vBTJ
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Our clients and customers are at the heart of everything we do, and our Managing Director Li Wang's recent visit to Chengdu office exemplifies this commitment. She shared her strategic insights with our team, ultimately translating into even better services for our valued customers. Call-center platforms deliver high-quality assistance and are at the heart of our offer. Li engaged directly with the team and listened to customer calls. She also inspired the team with her advice on the delivery of excellence in customer experience for true peace of mind. At Allianz Partners China, we strive to exceed customers’ expectations and deliver unparalleled service. Li's Chengdu visit is a testament to our unwavering dedication to our customers and our commitment to continuously evolving to meet their evolving needs. #Leadership #customerexperience #roadsideassistance #peaceofmind
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Just found the best thing to do when traveling over the weekend for work. After my trip to Chengdu operations center, had my routine of listening to RSA and CRM calls, I had the chance to join one of our long term network partners in Shanghai, followed the tow trucker driver Mr. Ma for half a day. Not only he shared great feedback on our process, App functionalities, he showed me almost in every detail of how he learnt all his little tricks and techniques about working with motorcycle. He started his career 5 years ago after being a long term truck driver for construction sites, followed great mentorship with our network partner Mr. Zhou, had the best training from us, one of them being our BMW China motorcycle program. Because of his skillful work with the bikes, he always got bike work in the team, and of course his favorite is always BMW Bikes. It was 36 degrees in Shanghai last Saturday, we were driving through crowded city traffic, most of the time at 30km/hr, getting to the customer took us 35 mins, but transferring it to the garage took 2 hours crossing the busy city. He barely had time for food, I managed to get some cool drinks and snacks for him while chatting through the journey with him. His attention to details, friendly small talks about hot weather and cool bike, his thorough process rounded up a great experience and made the bike owner extremely happy, also initially mistook me as the network QC maybe add small plus on top:) Appreciate this great experience, thanks to our partner, the lovely Mr. Ma, Lesley and Michael’s arrangement, and I promised a return in next months with feedback received being implemented with Mr. Ma🤜🤛 Allianz Partners Allianz Partners China
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It was an absolute honor to have invited Vinay Surana, Managing Director of Allianz Partners Asia Pacific, Middle East and Africa to our China Townhall. He shared with us Group strategic vision and Regional business success, and also emphasized the importance of collaboration as #OneTeam Together amidst current challenges. Furthermore, we were delighted to hear from Li Wang, Managing Director of Allianz Partners China sharing her understanding and insight into the Chinese market, shedding light on trends and opportunities. In a heartwarming moment, Vinay and Li recognized the exceptional contributions of ten outstanding colleagues by presenting them with honorary awards. This recognition not only celebrated their innovative mindset but also acknowledged their unparalleled dedication to delivering exceptional customer service. Vinay celebrated with us the cheerfulness of being certified as a Great Place to Work and the success of Chinese athletes’ outstanding performance in Paris 2024 Olympics. We also had a “Meet in the Middle” session with Vinay, where we exchanged insightful ideas for the future and he addressed our burning questions. Allianz Partners Allianz Partners APAC #OneTeam #AllianzPartners #Inspire #GreatPlacetoWork
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Amazing! Let's care for tomorrow with all of our colleagues and partners! Allianz Partners #BeProud #GreatPlacetoWork #AllianzPartners
As part of “One Allianz China” initiative, we are proud to announce that we are certified as Great Place to Work, recognizing our commitment to creating an exceptional workplace culture and our continuous efforts to foster a diverse, inclusive and supportive environment for our employees. “Let’s care for tomorrow” is integrated into every aspect of our culture and employee engagement, as we strive for continuous improvement and concrete actions to build a brighter future together with our employees and partners. Allianz Partners Allianz Partners China #BeProud #GreatPlacetoWork #AllianzPartners
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#Engagement #AllianzPartnersChina #People Engagement is not just about working together, but also about growing together and becoming the most trusted partner for our customers. I invite you to experience the wonderful moments of Engagement Week 1 together with us in Allianz Partners China!
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🚀 We are thrilled to announce that Allianz Partners will provide medical assistance and repatriation during the Olympic and Paralympic Games Paris 2024. As the world leader in assistance services, we are honored to support over 155,000 athletes, volunteers, and Olympic and Paralympic Family members during this exceptional event. ✨ We are committed to ensuring the well-being of all attendees and will work closely with the Paris 2024 medical teams, emergency services, and volunteers to provide the highest level of care. François-Xavier Duchateau Chief Medical Officer at Allianz Partners, expressed our team's pride in this important role. He also added: “As a company committed to promoting sport and its values, we know the importance of providing the Olympic athletes with medical cover to match their sporting ambitions and helping protect their health.” We look forward to leveraging our professional excellence to provide the best possible assistance to this exceptional population. 👉 link to the press release https://lnkd.in/gquaaUkF #GetReadyForTheBest, #ReadyParisGo #Allianz
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Li Wang, Managing Director of Allianz Partners China has given a speech at 2024 China Auto Chongqing Summit (CACS2024). The event was attended by over 700 automotive OEM representatives, industry leaders and players. Li’s speech focuses on Allianz Partners’ advantages in three major aspects, addressing the characteristics and pain points of EV OEMs in the Chinese market - We help our partners to improve productivity and profitability, by providing “insurance services” solution as a revenue growth lever. - With a consumer trend shifting from "driving" and "using" to "enjoying" the car, we provide scenario-based services for the mobility ecosystem by offering tailored and differentiated services, which will help OEMs to create more touch points with their customers and build up their brand loyalty. - Leveraging our global network and service capabilities, we help Chinese OEMs quickly explore opportunities in overseas markets and expand their footprints. Li Wang, also engaged with several OEMs in the discussion about the value of services and the importance to build up brand for their long-term success in both domestic and overseas market. More about this event, please read the press release: https://lnkd.in/gBdANYVY #guestspeaker #mobility #EV #auto #CACS2024