Fast2host Reviews

I have just set up SSL on my website hosted with Fast2Host and ran into some difficulties in applying the certificate. After a quick message to Fast2Host they sorted everything out for me in a matter of minutes so that now https is working smoothly for my website.

Fast2Host are really responsive to messages and have always been quick to answer any questions and resolve issues, even late into the evening/night. Their staff are knowledgeable and can help out with any technical questions or issues to ensure that I have always been able to get things working.

I would definitely recommend Fast2Host as a hosting company to anyone looking to host their website.

Date of experience: May 30, 2024

Complete amateurs!

When it works, they are OK, but when there is a problem they react like the whole business is being run by a 15 year old from his bedroom. They tried to update their email server (without warning users) and the whole thing has been down for over 12 hours now with no update on when we might expect to start getting emails again

Date of experience: December 28, 2023

Terrible web host. Email system goes down constantly with no warning. Seem to get excuses from them that the primary server goes down and the back up server has to kick in. I'm no tech expert but takes at least 20 mins for this to happen, which seems ridiculous! I've never experienced email outages like this with any other web host. If you want a system that works, I'd look elsewhere!

Date of experience: January 03, 2024

Fast2host have hosted my website for quite a few years now. They have always responded quickly, and professionally to any problems or questions I have. I have never had any problems with the service they provide and only praise for their excellent customer service, to which I am indebted. I would recommend them highly.

Date of experience: January 12, 2024

Fast2host certainly lives up to its name - very fast to respond as well as very efficient. I am not a techie person and felt completely out of my comfort zone when I recently migrated my website and upgraded to SSL. I needn't have worried - Steve (Technical Support Manager) has been extremely helpful, sorting out issues very quickly whilst providing a first class support service. I cannot rate them high enough.

Date of experience: October 13, 2020

Re:- FAST 2 HOST:- As a very small independent charity which receives no funding apart from donations from our clients, and is run by all volunteers, who all have either a disability or an illness that makes life difficult. We approached F2H in March asking for our account to be put on hold so as not to drain our bank account dry, during the lockdown. We were given a very resounding NO. Yet they keep sending us emails offering help what laugh.

Date of experience: December 22, 2020

Fast2Host - Steve in support is absolutely outstanding. Over the last 5 years, Steve and his team have supported me enormously. My technical skills and understanding of how websites work isn't the best, the team responds so promptly to my queries, nothing is ever too much trouble. I cannot recommend this company highly enough and this is down to Steve and the team. Thank you - Caroline - The Mindfulness Teachers

Date of experience: March 26, 2021

I have been with Fast2host for around 9 years now. Steve and the teams support throughout that time has been outstanding. My technical knowledge of websites is pretty limited and Steve has always helped me out quickly and efficiently. I've received superb service each and every time I've asked for help.

I cannot highly recommend Fast2host highly enough.

Date of experience: November 01, 2021

Highly, highly recommend this company. Reliable, get straight on the case, good communication, trustworthy and friendly. They have a ticket system once you log your query is confirmed with your query number, straight away. I have found that they always resolve it straight away.
Michelle Leaver Jewellery

Date of experience: October 10, 2022

It's been a pleasure to rent a server from them. They have been great at responding to queries and assistance requests, and I only ever had a day of downtime in the whole 3 years I was with them - and that was only because of a move of server location!

I have had to close my account, due to financial issues, but once back on my feet I would certainly be renting from them again!

I did try others before them, two other companies who were like the worst nightmare that wakes you up sweating and feeling sick - compared to those two, Fast2Host have been like a nice cold beer on a sunny day!

Date of experience: March 17, 2020

Excellent service in restoring a website that has been mistakenly deleted, not by Fast2hosts!. I had problems setting up email accounts which they helped and cured the problem.Very quick to answer phone which is rare these days. Thoroughly recommend

Date of experience: November 11, 2020

Really helpfull support from Jacob. Fixed my iasue within 5mins.
Highly recommend and excellent service. Restored my files from backup after i accidently deleted them.

Date of experience: November 12, 2023

Absolute diamond... Had an issue with a software and the guys at Fast 2 Host were able to resolve the issue promptly.

Jacob and Russell thank you so much for all your help in resolving the issues.

Date of experience: July 14, 2023

Fast2Host is a First Class Hosting Company. Dont look any further. This company have been hosting my website for over ten years. The customer service is second to non. The guys there go above and beyond to make sure any problems you might have are sorted promptly. Steve and Ben who are two of the tech guys have such a 'can do' attitude and go about everthing with humour and professionalism. This company is for sure the best and I highly recommend it. Five Star * Review is well deserved. Many thanks to you all from Christine at Berkshire Cleaning Services

Date of experience: February 19, 2020

I am a non-tech person. The prospect of changing my web hosting service made me very nervous. I was recommended the services of Fast2Host by AAATransport and I was not disappointed. The service and support that I received from Fast2Host was truly excellent. Fast and efficient. In less than a week Fast2Host had transferred the site across in a seamless fashion! No web service break is good for my printing business. Thank you to Steve Currell and the team at Fast2Host.

Date of experience: May 01, 2020

- despite going to your website and adding a new in date credit card I am still receiving daily emails telling me my payment has not been accepted. Can you sort it out pleeease!

Date of experience: January 24, 2022

I've been using Fast2host now for 12 years on 6 websites and they have never failed to provide quick, courteous and effective support for all my questions at a very reasonable price. After a brief, misguided dalliance with a huge discount US provider a few years ago, I and the rest of my associates ran straight back to the sanity of Fast2host, where we have been well looked after ever since.

Date of experience: November 06, 2020

I've been with Fast2Host for many years (10 I think) and over that time the quality of service has never been anything but excellent. The speed of turnaround for queries is brilliant and they sort things really quickly.
Happy to explain and put things right the personal touch of Fast2Host is the real reason I stick with them. I'm never lost in a queue or blinded with jargon.
Thank you

Date of experience: March 27, 2020

I have been using Fast2host for many years for various websites. I have also tried the big names for websites ... and always ended up switching them to Fast2host. Why? It's all comes down to quietly competent service. I can use Wordpress, but I am no tech wizard. I don't really understand the ins and outs of cpanels. And when I get an error message I quickly give up and ask for help. There's a service engineer called Steve who always seems to answer my queries. He give answers and he often offers to take the necessary action for me. Give me a Steve over flashy deals and special offers any day. If you just want it to work and you want help when it doesn't, these people seem to fit the bill very well indeed.

Date of experience: June 03, 2020

Superb service once again from Fast2host, this company has been the best service provider that our company has used and cannot fault their customer service. A great all round company!!

Date of experience: March 04, 2021