General Manager

BakeMark has an immediate job opening for an General Manager at our Richmond Location. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 33 branches conveniently-located across the U.S.

Summary: Under the limited supervision of the General Manager, and while being developed into a General Manager, directs, manages and coordinates all Branch functions including procurement, production, warehousing, distribution, sales, collections, and accounting/reporting/administration. In an administration hands-on fashion, manages the organization to meet or exceed objectives by performing the following principal/essential accountabilities personally or through subordinate staff. Support the Core Values and Strategic plan of BakeMark. Hands–on, role manages to meet or exceed objectives by performing the following principle/essential accountabilities.

DUTIES AND RESPONSIBILITIES:

• Manages all Branch activities in accordance with policies, guidelines, and procedures established by Executive Management.
• Manages Branch activities in a way that will achieve both short and long term goals of the Branch and Company.
• Develops Branch Strategic Plan, tactics, programs, policies, and procedures to optimize use of facilities, equipment and employees and achieve sales and profit growth as established with Executive Management.
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates, developing sales programs to meet or exceed goals of branch and company.
• Determines Branch product offering and pricing consistent with company strategies and financial expectations.
• Supports the promotion and success of the BakeMark brand.
• Keeps informed of new training methods, techniques of competitors and pending introduction of new company products to determine training needs for the Branch.
• Develops and directs training plans, programs and procedures to ensure current and effective training programs for Branch personnel.
• Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
• Exemplify the BakeMark core values of Partnership, Performance and Passion in all aspects of assigned duties.
• Other duties as assigned to reach Company goals.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises Branch operations including Sales, Manufacturing, Warehouse, Distribution, Purchasing, and Administrative / Accounting personnel.
• Responsible for the overall direction, coordination, and evaluation of these staff in a manner that creates harmony within the workforce, and promoting an attitude that will ensure successful results.
• Carries out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Responsibilities include interviewing and hiring; planning, assigning and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems
• Assists the Vice President of Regional Operations with labor relations including contract negotiations.
• Ensures that personnel maintain knowledge and skills level necessary to accomplish Company objectives.
• Develop departmental leaders for succession to higher levels or responsibility. Work closely with Vice President of Human Resource Development to design, develop, and implement departmental training and education programs.
• Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
• Exemplify the BakeMark core values of Partnership, Performance, Passion and Initiative in all aspects of assigned duties.
• Other duties as assigned to meet Company goals.

QUALIFICATIONS:

• Bachelor's degree in project management or related field.
• 4-6 years of related experience and/or training; combination of education, experience and training.
• Participation in industry associations a plus.