“His depth of Cloud knowledge is incredible and his ability to articulate functionality, benefits and technical aspects is second to none. Genesys is lucky to have someone of his caliber. He is very knowledgeable about the entire Genesys Cloud platform and has been more than willing to jump into very complex issues and problems to figure out what we can do to make our solution work for our customers.”
About
I am an expert presales professional that bridges the "technology and business chasm": I have extensive sales engineering and account management experience, built upon a foundation of software development and product management. I also regularly engage in photography, graphic design, and music production. This unique combination of technical, business, social, and creative skills gives me the tools to tackle complex and multi-disciplinary challenges such as:
▪ Evangelizing solutions, demonstrating business value, designing complex enterprise architectures, nurturing relationships and earning customer trust, from initial engagement to close
• Crafting and delivering captivating presentations to IT and business executives
• Presenting and selling technology at industry conferences and to large audiences
• Creating and teaching effective sales and technical programs and tools for complex enterprise software solutions
• Architecting and developing innovative software and web apps using leading-edge technologies
• Conceiving and launching new and experimental products in start-up environments
• Developing new - and growing existing - reseller channels
• Implementing and managing interoperability programs with 3rd party technology partners
• Designing intuitive software user interfaces, logos and artwork
My specialties include enterprise SaaS/PaaS/IaaS, artificial intelligence, creative problem solving, solution positioning and messaging, product design and management, and technical and sales training program creation and delivery.
Activity
-
Come see Genesys and our incredible partners in Irvine, Chicago and Toronto! #CX #AI #Roadshow
Come see Genesys and our incredible partners in Irvine, Chicago and Toronto! #CX #AI #Roadshow
Liked by Dave Gussin
-
🏓 Absolute blast at our Genesys table tennis tournament yesterday, where I teamed with one of our brilliant interns from Stanford University…
🏓 Absolute blast at our Genesys table tennis tournament yesterday, where I teamed with one of our brilliant interns from Stanford University…
Liked by Dave Gussin
-
Well if this is not an image of 4 incredibly knowledgeable heathcare leaders as well as some of the most dedicated professionals, full of insight and…
Well if this is not an image of 4 incredibly knowledgeable heathcare leaders as well as some of the most dedicated professionals, full of insight and…
Liked by Dave Gussin
Experience
-
-
-
Education
Honors & Awards
-
Genesys North America Top Performer Award, 2023
Genesys
Awarded to the Solution Architect team member at Genesys who is a key contributor to the company's success in driving revenue of Genesys Cloud in North America. Award winners also demonstrate leadership, effect positive change in the organization, and continuously share best practices with the broader pre-sales team.
-
Genesys Global Top Performer Award, 2022
Genesys
Awarded to the Solution Architect team member at Genesys who influences and drives the most revenue across the globe. Award winners also demonstrate leadership, effect positive change in the organization, and continuously share best practices with the broader pre-sales team.
-
Genesys President's Club, 2022
Genesys
President's Club Award winners come from functions across the company and exemplify the One Genesys values of Go Big, Fly in Formation, and Embrace Empathy leading to the highest levels of performance on behalf of Genesys and our customers.
-
Genesys Sales Excellence Award, 2021
Genesys
Award presented to high achievers at Genesys to recognize excellence among individual quota carriers and pre-sales and delivery resources.
-
Genesys President's Club, 2020
Genesys
Awarded a spot in the coveted President's Club for 2020. Sales Engineers qualify when their sales Region exceeds their annual target. They are nominated by their manager based on outstanding individual performance and contribution to their Region. Senior executives then hand-pick final award nominees.
-
Genesys Top Performer Award, 2019
Genesys
Awarded to the Genesys Sales Engineering team member in Canada who is a change agent, always ready for new challenges, continuously shares best practices with the broader pre-sales team and is active in peer-to-peer coaching initiatives.
-
Genesys President's Club, 2018
Genesys
Awarded a spot in the coveted President's Club for 2018. Sales Engineers qualify when their sales Region exceeds their annual target. They are nominated by their manager based on outstanding individual performance and contribution to their Region. Senior executives then hand-pick final award nominees.
-
Genesys Top Performer Award, 2018
Genesys
Awarded to the Genesys Sales Engineering team member in Canada who is a change agent, always ready for new challenges, continuously shares best practices with the broader pre-sales team and is active in peer-to-peer coaching initiatives.
-
Genesys Top Performer Award, 2017
Genesys
Awarded to the Genesys Pre-Sales Organization team member in North America who exemplifies professionalism, leads the adoption of Genesys sales processes, helps to grow strategic business with innovation, and who is a strong example of Genesys culture.
Recommendations received
-
LinkedIn User
6 people have recommended Dave
Join now to viewMore activity by Dave
-
#TGIF do you have better spot to take your last call 📞 on Friday? ❤️🍦
#TGIF do you have better spot to take your last call 📞 on Friday? ❤️🍦
Liked by Dave Gussin
-
Thank you Genesys for #AugustFreeFridays for a wonderful afternoon at the lake (and much less crowded than on the weekends) with my boys! Emails…
Thank you Genesys for #AugustFreeFridays for a wonderful afternoon at the lake (and much less crowded than on the weekends) with my boys! Emails…
Liked by Dave Gussin
-
Planning on attending Dreamforce? Great news, Genesys will be there! Stop by the booth to learn more about how together with Salesforce we…
Planning on attending Dreamforce? Great news, Genesys will be there! Stop by the booth to learn more about how together with Salesforce we…
Liked by Dave Gussin
-
How I unified Genesys chatbot's performance metrics - from chatbot to dependencies. Monitoring the performance of chatbots also means understanding…
How I unified Genesys chatbot's performance metrics - from chatbot to dependencies. Monitoring the performance of chatbots also means understanding…
Liked by Dave Gussin
-
Loved hearing Genesys CEO, Tony Bates, walk through the 6 levels of Experience Orchestration while at #Xperience24, and this is a great rundown of…
Loved hearing Genesys CEO, Tony Bates, walk through the 6 levels of Experience Orchestration while at #Xperience24, and this is a great rundown of…
Liked by Dave Gussin
Other similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Dave Gussin
4 others named Dave Gussin are on LinkedIn
See others named Dave Gussin