Tulip

The explosion of online shopping and engagement brought on by the pandemic isn’t going away. But, the human touch remains crucial in digital interactions. Customers value the personal connection they get from interacting with knowledgeable and friendly sales associates. 65% of consumers actually expect businesses to adapt to their unique preferences, and 80% of consumers are more likely to purchase from a brand that provides personalized experiences. This blog will highlight some trends in omnichannel retailing including virtual clienteling, and how to reach your customers where they’re at and on their own terms. Read it now: https://loom.ly/ZMy8sRc

In a world dominated by e-commerce giants like Amazon, small businesses often feel the pressure to compete on the same terms. But here's a novel thought from Dan Gingiss: Why not veer in a different direction? It's not about competing with Amazon. It's about leveraging your unique strengths to offer something Amazon simply can't – a personalized, community-oriented shopping experience that makes every customer feel valued. To get more insights like this, watch the full webinar: https://loom.ly/DGyq_YE

In today's economic climate, the impact of inflation is felt by everyone, but a recent study has shed light on how it specifically affects families and their spending habits. Married parents are 36% more likely to complete a retail purchase in the last 30 days compared to single consumers without children at home. This statistic underscores the unique pressures and priorities that families face. With children to care for, married parents often have different purchasing needs and habits. From groceries to clothing, their spending is driven by necessity, even as prices rise. Read the full story here: https://loom.ly/aAjWKgs

Personalization efforts can convert up to 70% better than generic messaging. This whitepaper explores the power of retail systems that give you more— more personalization, more human communication, and better insights. Through 3 compelling case studies, you’ll gain insight into how 3 different retailers use innovative retail tech to achieve impressive results on their customer engagement efforts. Read the full whitepaper now: https://loom.ly/N2xOT0c

At Lilly Pulitzer, it's important that every shopper gets the same high-quality, personal experience no matter where they shop or what they’re shopping for. Using Tulip means that store associates can guide customers through a multi-channel journey and to stay in touch through personalized follow ups and outreach. Learn more: https://loom.ly/hqlf8sY

Influenced sales is not a commonly used phrase in retailers, but adding it to your vocabulary is crucial for driving data-based decisions for your business. In this webinar with Maria Brown and Heather Lemoine , you will learn the ins and outs of Tulip Influenced Sales or TIS and why it’s so important to measuring the return on investment (ROI) for all of those activities you do to drive business. From outreaching customers, to following up post purchase, to personalizing experience. Influenced sales can help you see which activities are driving your business. Watch the full webinar to learn more: https://loom.ly/MYdLXdQ

This year’s Lead Summit 2024 was a treasure trove of insights and innovations, with a strong focus on four key themes: AI and Technology Integration, Customer Experience and Personalization, Marketing and Consumer Data, and Brand Strategy and Growth. This blog outlines are our top takeaways from the event, and what it means for retailers. Read it now: https://loom.ly/g7iKhfk

Lead Summit 2024 is in full swing, and our team is excited for a busy day meeting with so many brands and attendees! Come see Chelsea Theroux and Ian Marques at Booth #214 where Love is in Store 🌷

Tulip's best-in-class solutions help the world's most iconic retailers create outstanding brand experiences. But don't take our word for it, check out our customer stories from brands like Boggi Milano, Jenni Kayne, and more here: https://loom.ly/FCRsYJA

As a retailer, the biggest mistake you can make is sticking to the status quo. As Dan Gingiss points out here, if you ever hear “Because we’ve always done it that way” or “Because everyone else does it that way,” it's a sign that it's time to innovate. Ordinary isn't memorable. Extraordinary is. This webinar dives into how to: - Create extraordinary customer experiences that leave a lasting impression. - Delight your customers with unique, personalized interactions that make them feel valued and appreciated. - Stand out by delivering not just products, but unforgettable moments. Watch now: https://loom.ly/DGyq_YE