RideCo On-Demand Transit

RideCo On-Demand Transit's Passenger App is a user-facing smartphone application, web portal, and concierge tool for trip reservation and management. It empowers riders with independent and convenient booking options, while providing increased trip transparency with real-time tracking. Whether riders need an on-demand trip, plan to take multiple trips, or need to schedule recurring trips in advance, the Passenger App delivers a seamless rider experience for everyone. Watch the video now to learn the simple steps to booking an #ondemandtransit ride on apps powered by RideCo.

Have you signed up for our upcoming "Modernizing Paratransit for a Better Tomorrow: SEPTA's Success Story" webinar? ✅ This is your chance to hear directly from Southeastern Pennsylvania Transportation Authority (SEPTA) on their best practices for how to transition to a cloud-based #paratransit solution, and how the agency has already achieved significant improvements in operational and cost efficiency within less than four months of launching. "The modernization of [SEPTA Access] has been one of the fastest, large-scale deployments in SEPTA’s history. It has been an amazing journey, and we are thrilled to immediately see such a positive impact on the operators and SEPTA support staff. SEPTA team members have been energized and excited about launching this initiative—RideCo On-Demand Transit’s software along with their team’s relentless focus on our success, empowers us to operate more efficiently," said Cassandra West, Assistant Chief Operating Officer, CCT, SEPTA. See the #webinar details below. ⬇️

Join the RideCo On-Demand Transit team at Conference of Minority Transportation Officials (COMTO Headquarters) taking place in Houston next week on July 9th to 12th! Jared Moore, Regional Sales Director, and John McLeod, Head of Marketing, will be at our tabletop during the conference. Come by and learn about the latest innovations and projects that are happening at RideCo! See you there! 👋

Huge congratulations to Steven Barreto, an outstanding Metro Micro Operator, for being named the June 2024 Employee of the Month by our agency partner, Los Angeles Metro! 👏 Dedicated operators like Steven enhance the rider experience and ensure our passengers reach their destinations safely and on time. We applaud him for his exceptional work ethic. Be sure to watch the video created by LA Metro highlighting Steven. #EmployeeOfTheMonth #MetroMicro #LAmetro

How can RideCo On-Demand Transit help agencies make the transition from legacy systems to a modern, cloud-based #paratransit platform? Discover how we can ease growing pains through modular implementation, giving operational staff the opportunity to learn one new system or process at a time. The approach makes the change management process easier, while enabling agencies to realize the transformative benefits of RideCo's system sooner. Learn what this process looks like in practice by reading the full blog here: https://hubs.li/Q02F4bFB0 #Blog #TransitBlog

While RideCo On-Demand Transit team members from all across North America were in #Waterloo this week, we made sure to make time for some team bonding in between Summit discussions and brainstorming sessions! The Customer Success team got the competition going with go karting 🏁, while the Sales and Marketing teams enjoyed golfing and mini golfing ⛳️. It was great to see everyone bonding and building the strong relationships that make up these successful teams! #LifeAtRideCo #RideCoSummit ️#TeamBuilding

🚐 What Is Solver? 🚐 Solver is RideCo On-Demand Transit's patented algorithm that continuously optimize rides in real time by shifting bookings between manifests even after they have been booked. Through Solver, RideCo is able to offer a dynamic #paratransit and #microtransit solution that streamlines rides to increase resource efficiency and help staff navigate the complicated decision-making process, specifically with ride assignment and dispatching. This approach delivers unparalleled reliability with both agency and passenger satisfaction through industry-leading passengers per vehicle hour and on-time performance. Learn more about Solver here:

This week, team members from RideCo On-Demand Transit's Sales and Customer Success teams came together for a 3-day summit at our headquarters in #Waterloo. The annual meeting aims to facilitate discussions and brainstorming sessions to meet our goals for the upcoming year. This includes addressing challenges in delivering paratransit service and finding ways to improve operational efficiency through our products. The RideCo team had a great start to 2024, assisting agencies of all sizes with mobility challenges. We're excited for upcoming #paratransit and #microtransit service launches and expansions that are on the horizon for the remainder of the year! #TeamBuilding #CompanyCulture #CustomerSuccess #PartnerSuccess #RideCoSummit

Introducing RideCo On-Demand Transit's newest product innovation: AI Agent! With AI Agent, passengers can independently book, cancel, and track their on-demand transit rides without human intervention, while experiencing the same personalization and high level of customer service that typically comes with interacting with reservationists and other agents through the call center. Learn more from Prem Gururajan, RideCo's Co-Founder and CEO, and team members on our latest innovation here: https://lnkd.in/gBhgZuVB #ArtificialIntelligence #AI

Comprehensive training is a crucial pillar of RideCo On-Demand Transit's dedication to customer success. We empower our agency partners with the knowledge and skills necessary to provide top-notch service delivery for #paratransit and #microtransit riders. Phil Brown, Manager, Skills Training at Southeastern Pennsylvania Transportation Authority (SEPTA), shares his thoughts on the incredible impact of our training program.