IT Chapter

🚨 Ready to Master Change Management? Join Our Confirmed Certification Class! 🚨 Become an expert in driving successful organizational change with our Change Management Foundation certification, happening November 20-21! Learn the latest, cutting-edge approaches to navigate change, handle resistance, and engage stakeholders—all from experienced instructors. Certification exam included! Who Should Attend? This course is ideal for project managers, change agents, team members, and leaders involved in organizational change, transition, or transformation. What You’ll Learn: 💡 Proven frameworks to lead change initiatives 💡 How to understand and respond to human reactions to change 💡 Techniques to manage resistance and motivate teams 💡 Effective communication strategies for impactful change Limited spots are available, so register today and take your change management skills to the next level! 👉 https://lnkd.in/e7UJt9X2   #ChangeManagement #Certification #Leadership #Transformation

🚨 Are you an IT Service Manager or Problem and Incident Manager managing costly disruptions and service downtime? Take control with proactive problem management! 🚨 Unaddressed issues can lead to major disruptions, impacting business continuity and customer satisfaction. But there’s a solution! Our ITIL® 4 Practitioner: Problem Management course is designed to help you tackle root causes head-on, before they escalate. Join us on November 18 for this transformative one-day training and learn strategies that keep your operations running smoothly, reduce incident impacts, and ensure uninterrupted service. Course Highlights: ✅ Master the core principles of Problem Management ✅ Gain practical tools to reduce downtime and save costs ✅ Learn to proactively address potential incidents and known errors ✅ Certification exam included to fast-track your credentials 📅 Date: November 18 🕒 Duration: 1 Day 🖥️ Mode: Online, with certification exam included Who Should Attend? This course is ideal for IT professionals, service managers, problem and incident managers, and anyone responsible for maintaining service quality and continuity. Whether you’re new to Problem Management or looking to deepen your expertise, this course will provide valuable insights and practical tools. Don't miss the chance to elevate your problem management expertise and enhance your organization’s resilience. 👉 Register Today: https://lnkd.in/e3tREZk9   Let’s move from reactive to proactive!   #ITIL #ITIL4 #PeopleCert #Certification #ITServiceManagement #ProblemManagement #IncidentManagement #ServiceContinuity #ITSM

In today’s digital landscape, a well-structured InfoSec Service Catalogue is crucial to building a resilient and value-driven organization. In her latest article, Svetlana Sidenko dives into why an InfoSec Service Catalogue is essential and how it can transform your approach to security, streamline services, and enhance business alignment. This read is a must for anyone looking to elevate their organization’s security strategy and drive business value. ⚡ 📖 Read the full article here: https://lnkd.in/eeKWcgHp Olivier Abécassis, ing. Jean-Claude Vivien Renée-Claude Lafontaine Dominic Deschenes Jak Marion Mahamadou Traoré Alex Mathews Erick Cabeza Figueroa Robert Aithnard Albert ELOMA, MSc IT, BRMP, PMP, ITIL, SFPC David Lareau Pierre-Romain Destruy, Eng., ITIL®4 Master, PMP®Max Arsenault Anna Teplitsky, MBA, CBAP Djaouida Mokrani #CyberSecurity #InfoSec #BusinessValue #ITChapter #ApsideCanada #ServiceCatalogue #DigitalTransformation

🔐 Securing the Supply Chain: Navigating the Cyber Threat Landscape Supply chain security is more critical than ever in today’s interconnected world. In her latest article entitled "Securing the Supply Chain: Navigating the Cyber Threat Landscape", Svetlana Sidenko dives deep into the complexities of supply chain cybersecurity, offering practical insights on tackling threats, ensuring resilience, and safeguarding operations against vulnerabilities. Whether you’re in supply chain management, cybersecurity, or leadership, this insightful article is a must-read to understand the evolving cyber risks and proactive measures to protect your organization. 📖 Read the full article here: https://lnkd.in/eGAd57Jz Olivier Abécassis, ing. Jean-Claude Vivien Renée-Claude Lafontaine Dominic Deschenes Jak Marion Mahamadou Traoré Alex Mathews Erick Cabeza Figueroa Robert Aithnard Albert ELOMA, MSc IT, BRMP, PMP, ITIL, SFPC David Lareau Pierre-Romain Destruy, Eng., ITIL®4 Master, PMP®Max Arsenault Anna Teplitsky, MBA, CBAP Djaouida Mokrani #CyberSecurity #SupplyChain #CyberThreats #Resilience #ITChapter #ApsideCanada #Leadership

📢 IT Chapter at InCyber Forum Canada – Day 2 in #Montreal! 🌐 We were delighted to participate in this year’s InCyber Forum Canada, where our team engaged with top cybersecurity experts to discuss the latest strategies and solutions for today’s critical cyber challenges. With insightful discussions, expert panels, and forward-looking ideas, the event was a memorable experience centered on driving innovation and resilience in cybersecurity. 🌟 Svetlana Sidenko, Vice President at IT Chapter, contributed her expertise as a panelist in “Securing the Supply Chain: Cyber Protection Strategies and Challenges” alongside industry leaders Yan Huard, SSCP, CISA, CDPSE, Christophe Foulon, Frank Van Caenegem 万康, and Lyall King. Together, they explored creative approaches to enhancing resilience and security across complex supply chains. 🌟 Svetlana also took the stage as a speaker for “Unlocking Business Value: Why Your Organization Needs an InfoSec Service Catalog and How to Build It.” She shared actionable strategies for building InfoSec service catalogues that add business value and streamline cybersecurity processes. Day 2 was both inspiring and insightful, underscoring our commitment to strengthening cybersecurity frameworks and fostering knowledge sharing across the industry. We’re proud to be part of these impactful conversations! #FICNorthAmerica #InCyberForum #Cybersecurity #ITChapter #SupplyChainSecurity #InfoSec #CyberResilience #CyberStrategies #Montreal Patricia Sullivan, BRMP® Olivier Abécassis, ing., PMP, ITIL Master, MBRM

📢 IT Chapter était au InCyber Forum Canada de cette année à #Montréal, les 29 et 30 octobre! 🌐 IT Chapter a eu le plaisir d’être présent au Forum InCyber Canada, de participer aux échanges avec des experts de l’industrie et de contribuer à des discussions éclairantes sur des sujets critiques en cybersécurité. 🌟 Svetlana Sidenko, vice-présidente chez IT Chapter, a partagé son expertise comme panéliste dans le cadre de la discussion « L’Art de la Réponse aux Incidents : le Bleu, le Violet et le Rouge », aux côtés de Lester Chng, Eulise Ferrer Garcia, Radiatou OURO-GBELE et Stéphane Vial, explorant des approches novatrices en réponse aux incidents. 🌟 Olivier Abécassis, ing., PMP, ITIL Master, MBRM, PDG d’IT Chapter, a également apporté son expertise comme panéliste dans la discussion « Naviguer dans la Tempête : Stratégies Avancées pour la Gestion des Vulnérabilités dans les Technologies Opérationnelles », aux côtés de Frank Van Caenegem 万康 et Dmitry R., partageant des stratégies pour renforcer la résilience et la sécurité. Ce fut une journée inspirante, et nous sommes fiers de faire partie de conversations aussi percutantes! Nous avons hâte de continuer à échanger avec les leaders de l’industrie lors de la deuxième journée. #InCyberForum #Cybersecurite #ITChapter #ReponseAuxIncidents #GestionDesVulnerabilites #TechnologiesOperationnelles #infosec

🌎🇨🇦 Exciting News! Canadian BRM community leaders Peter Raji and Svetlana Sidenko have just returned from #BRMConnect 2024 in Puerto Rico! 🎉🌴 They connected with BRMs from around the world, sharing insights and bringing back fresh perspectives to our thriving BRM community in #Canada. 🤝💡 The conference was a fantastic opportunity to explore the business value and impact of fostering positive relationships, driving collaboration, and unlocking the potential for strategic growth. 🌟 Marleen LaMont, BRMP from Business Relationship Management Institute (BRM Institute) is driving the unity of BRM communities around the world, inspiring stronger global connections. 🌍💪 #BRMCommunity #BRMConnect2024 #BusinessValue #Leadership #Collaboration #GlobalUnity Helen Hiebert Jasbir Kooner Olivier Abécassis, ing., PMP, ITIL Master, MBRM Kiyona Miah, PMP, CSM, BRMP Yianni Ellis, PMP Michael Fairley Greater Toronto Area BRM Community of Interest Patricia Sullivan, BRMP® Gloria Nolasco Tina Pomeroy, CBRM Tezcan Vincent, BRMP, CBRM Jen Rautmann MS, CBRM, SSM Kiyona Miah, PMP, CSM, BRMP

🌟 #BRMConnect2024 Highlights! 🌟 #BRMConnect2024 was an amazing networking experience where #BRMs, thought leaders, and industry experts came together to share knowledge, explore new strategies, and collaborate on driving business value. Svetlana Sidenko hosted an insightful workshop on building a strong #BRM team, where she shared crucial insights for establishing a robust #BRM function. This was a valuable session for anyone looking to implement #BRM best practices correctly from the outset! We sincerely appreciate everyone who attended our workshop or took a moment to connect with us. See you all next year for more learning, growth, and collaboration! Until then, keep thriving in your #BRM journey! 🌍✨ #BRMConnect #BusinessRelationshipManagement #BRM #ProfessionalDevelopment #BRMAward2024 #Leadership #influence Olivier Abécassis, ing., PMP, ITIL Master, MBRM, Patricia Sullivan, BRMP®, Gloria Nolasco, Business Relationship Management Institute (BRM Institute), Marleen LaMont, BRMP, Aline Saijari, BRMP, Tarek Yakoubi

🚀 IT Chapter at #BRMConnect2024! 🌍 Svetlana Sidenko and Gloria Nolasco joined the event to lead a valuable workshop – Blueprint for Success: Building Your BRM Team from Scratch – Essential Strategies and Mistakes to Avoid BRMs from around the world are present! A big thank you to everyone who met us in this collaborative and inspiring event!🎉 #BRM #ITChapter #BRMConference #BusinessRelationshipManagement #ITLeadership Business Relationship Management Institute (BRM Institute), Olivier Abécassis, ing., PMP, ITIL Master, MBRM, Patricia Sullivan, BRMP®, Marleen LaMont, BRMP, Jasbir Kooner Renée-Claude Lafontaine Nataliya Khylenko Tom Kruse Lela Machaidze, PMP, MBA, BRMP, PMI-ACP

🌟 #BRMConnect2024 is just around the corner! Next week, Business Relationship Managers from all over the world will gather in San Juan, Puerto Rico, to learn, engage, and be part of the BRM community.!🌟 Svetlana Sidenko, IT Chapter #BRM leader, the leader of the Canadian BRM Community, nominated as #BRM of the Year 2024 by the Business Relationship Management Institute (BRM Institute) Institute, will present a valuable workshop regarding essential strategies for building the BRM Team. In her session, Svetlana will share crucial insights and outline a strategy for establishing a robust BRM function. 📅 Event Details: BRMConnect, October 22 🕒 12:15 P.M. Svetlana’s session will cover: Blueprint for Success: Building Your BRM Team from Scratch – Essential Strategies and Mistakes to Avoid What participants will learn: - How to establish robust BRM teams - Gain insights into the essential tools, techniques, and templates that drive effective BRM Capability. - How to identify common errors in BRM practices and learn strategies to avoid them. - Strategies to implement BRM best practices correctly from the outset. - Lessons from peer experiences. Benefit from Svetlana’s extensive experience in this detailed workshop. 🔗 Learn more about this transformative approach to business relationship management at BRMConnect! https://lnkd.in/eD8arYGt #BRMConnect #BusinessRelationshipManagement #BRM #ProfessionalDevelopment #SvetlanaSidenko #BRMAward2024 #Leadership #leadership #influence Olivier Abécassis, ing., PMP, ITIL Master, MBRM Patricia Sullivan, BRMP® Gloria Nolasco Helen Hiebert Jasbir Kooner Peter Raji Renée-Claude Lafontaine Nataliya Khylenko Nicole Conboy Theresa Adriaens Tom Kruse Sophia reynolds Marleen LaMont, BRMP Greater Toronto Area BRM Community of Interest Lela Machaidze, PMP, MBA, BRMP, PMI-ACP Lela Machaidze, PMP, MBA, BRMP, PMI-ACP Nicole Karam Eltom Tina Pomeroy, CBRM Tezcan Vincent, BRMP, CBRM Sheri Lilley, CBRM, CSPO, CSM Michael Flanary, MBA, CBRM