Top Customer Success Jobs in Miami, FL
The People Manager, Customer Experience at The Farmer’s Dog is responsible for training, coaching, and mentoring Group Leads and Associates to deliver exceptional customer support. They focus on enhancing employee and customer experiences, resolving issues, and improving first contact resolution in all channels. The role involves proactive problem-solving, career roadmap planning, communication, collaboration, and instilling a sense of ownership in direct reports. The schedule is Friday to Monday, with a minimum of 40 hours per week on a 4x10 schedule.
Looking for a proactive Privacy Specialist to implement data privacy and compliance initiatives at Click Therapeutics. Responsibilities include partnering with stakeholders, monitoring privacy risks, drafting documentation, and fostering a culture of privacy-awareness.
Campus 2025: Citadel Securities Quant Invitational is a program organized by Citadel Securities, a leading global market maker, to provide institutional and retail investors with liquidity in equity and fixed income products. This program aims to attract bright minds in finance, science, and technology to solve critical market challenges using advanced analytics.
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The Underwriting Consultant position at CNA involves reviewing applications, managing portfolios, and building sales relationships. The role focuses on underwriting expertise, portfolio management, and sales & distribution management in the commercial middle market.
The Manager, Customer Service III - Licensed will be responsible for leading and developing licensed insurance teams, ensuring operational efficiency, and meeting insurance regulations.
This role is responsible for processing group disability claims, providing exemplary customer service, resolving customer issues, and recommending procedural changes to ensure customer satisfaction. The position requires 3 years of experience in a disability claims customer service role and expertise in product knowledge, along with excellent communication and organizational skills.
Freshworks is looking for a Lead - Customer Success to join their team. The role involves acting as a strategic consultant and trusted advisor to Mid-Market and Enterprise customers, ensuring customer success and retention.
The Associate Customer Success Manager at a global market leader is responsible for overseeing a large portfolio of accounts, ensuring customer success, and driving value realization from ServiceNow solutions. Key responsibilities include orchestrating deliverables, driving consumption of accelerators, and promoting customer success stories. The role requires 3 years of related experience, strong communication skills, and a passion for customer value realization.
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Artera is seeking a Senior Customer Success Manager to oversee relationships with strategic enterprise accounts. The role involves driving customer adoption and utilization of the product suite, assisting in customer renewals, and focusing on revenue growth through up-selling and cross-selling. The ideal candidate is an experienced customer success manager with a background in healthcare accounts for SaaS organizations.
As a Restaurant Success Manager II - Timebox, you will be responsible for engaging with customers in the early stages of their journey, driving activation and adoption of products, and ensuring customer satisfaction. This role involves building relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance the customer experience.
The Restaurant Success Manager II - On Demand at Toast engages with small and medium-sized business customers through targeted engagements and meetings to drive their business success. Responsibilities include customer interaction, technical knowledge growth, data-driven decision-making, SaaS revenue retention, product recommendation, activation and adoption strategies, and customer engagement.
Top Companies in Miami, FL Hiring Customer Success Roles
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