Top Customer Success Jobs in Los Angeles, CA
Lead and scale a team of offshore customer service agents to ensure effective resolution of customer inquiries and issues, collaborate with internal departments to enhance customer service strategies, monitor and evaluate team performance, develop and implement training programs, utilize analytics to track customer interactions, drive continuous improvement in customer service metrics, and implement and refine performance metrics.
Customer Satisfaction Representative role at WHY Brands Inc., responsible for handling customer inquiries, processing replacement orders, managing product inventory, and collaborating with various departments. Requires high school diploma, 2-4 years of customer service experience, proficiency in Excel and MS Office, attention to detail, and organizational skills.
We are looking for broadly skilled, resourceful, and talented individuals to join our team in the Customer Solutions department. Responsibilities include guiding clients through our inventory, identifying new opportunities, enhancing marketing efforts, and providing solutions based on research and data analysis.
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Snap Inc is looking for a Senior Manager, Client Partner to manage a team of Client Partners and Account Managers, build relationships with clients and partners, and drive sales growth in the digital media space. The ideal candidate will have strong leadership skills, senior level client-facing skills, and a deep understanding of performance metrics.
Grow your underwriting career at a company that offers ample promotional opportunities and evolving underwriting centers focusing on larger accounts. Responsibilities include underwriting expertise, portfolio management, sales & distribution management, and building/maintaining rigorous sales practices using CNA systems like Salesforce.com.
As a Remote Sensing System Modeling and Simulation Specialist at Aerospace Corporation in El Segundo, CA, you will support the Department of Defense on various projects related to earth remote sensing and space object detection. Responsibilities include rigorous modeling and simulation of sensor systems, developing new concepts, and collaborating with senior staff to solve technical challenges.
Provide fire protection services for Warner Bros. Studio on a part-time/on-call basis. Must have a flexible schedule and be available to work any shift. Graduation from an accredited California Firefighter Academy and a valid California Driver's License are required. Physical fitness and emergency medical technician certification are preferred.
The Member Experience Specialist is responsible for providing outstanding service to members and team members in the Member Experience Center. Responsibilities include handling HelpDesk Tickets, escalated calls, providing coaching and feedback, cross-selling products, and working in various environments. The role involves active listening, documentation, collaboration, and training.
Senior Lead - Customer Success role at ZS's Beyond Healthcare Analytics (BHCA) Team involves client-facing responsibilities, end-to-end delivery on aligned objectives, building storyboards with insights, and translating client requirements to data science teams. The role focuses on developing advanced analytics processes, operational pipelines, and presenting data-driven insights to clients for business problem-solving and optimizations.
The Manager of Customer Experience at BlackLine will lead the Voice of the Customer Center of Excellence to deliver insightful customer feedback and guide experience improvements. They will collaborate with various teams to drive adoption of the VOC program and ensure successful integration of the Qualtrics Experience Management platform.
Top Companies in Los Angeles, CA Hiring Customer Success Roles
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