Top Hybrid Customer Success Jobs in New York City, NY
Memfault is seeking an experienced Director of Customer Success to lead the Success and Implementation teams. The role involves collaborating with various teams to drive implementations, manage customer relationships, and grow the business.
Seeking a Client Success Manager to manage relationships, drive revenue, and exceed client service expectations in the programmatic advertising space. Responsible for educating, consulting, and updating agency partners on programmatic offerings.
As the Director of Relationship & Client Portfolio Management, you will consult with institutional clients on investments, oversee portfolio reviews, partner with internal teams, and cultivate client relationships, all with a focus on sustainable investing. Ideal candidates will have 8-10 years of client-facing experience in asset management, strong knowledge of equity investments and sustainable investing, and exceptional communication and organizational skills.
Featured Jobs
The Client Support Supervisor will be responsible for managing and maximizing the results of client engagement in programmatic campaign management. They will work closely with clients, agency teams, and global offshore teams to ensure the highest level of service and optimal processes. This role requires three days in-office each week.
Seeking Customer Experience Associates passionate about helping customers, empowering small businesses, and actively involved in brand-building and customer retention. Responsibilities include providing outstanding support through phone, email, and live chat, resolving issues efficiently, and collaborating with internal teams to enhance the customer support experience.
As a Client Engagement Director at co:collective, you will lead multidisciplinary teams to build business innovations, work closely with C-Suite clients, and drive business growth. You will be responsible for defining brand strategy, offering pipeline and positioning, and managing multiple client projects. Must have experience in strategic account management and be a strong communicator and team player.
The Support Specialist role at Prizeout involves providing front-line support for partners and users in the banking and credit union industry. Responsibilities include handling user inquiries, providing enterprise-level support, investigating and resolving issues, developing knowledge of the product, collaborating with internal teams, and building strong relationships with partners.
Manage a team of Loyalty Specialists to establish strong partnerships with customers, drive high customer satisfaction, and achieve business outcomes. Lead team development, drive customer success strategy, provide product expertise and consultation, and advocate for customer needs within the organization.
Client Success Manager responsible for ensuring clients get the most value from products and services, with a focus on client engagement, spotting growth opportunities, driving process excellence, providing data-driven insights, improving services, and continuous learning. Requires at least 2 years of experience in a similar role within a financial SaaS or RegTech company, industry knowledge in asset management, proactive mindset, technical acumen, and strong communication skills.
The Client Partner at Untold Fable will be responsible for driving new business opportunities, designing commercial strategic plans, ensuring client satisfaction, and championing creative ideas for the US market. They will work closely with the production team and senior management to grow revenue and maintain creative excellence.
All Filters
No Results
No Results
