At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Help Facilitate Our Clients’ Duty Recovery EffortsThe opportunity:
Flexport is experiencing massive growth with 2,500 Flexporters across 20 global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Senior Drawback Associate to join our Drawback team. In this role, you’ll be responsible for helping us build the next generation of drawback services by optimizing our clients’ drawback recoveries and facilitating their drawback experience alongside some of the smartest people in the logistics industry as we collectively challenge the status quo and reduce the friction in global trade.
You will:
- Prepare US and foreign duty drawback forms, applications, responses, and claims as necessary for establishing and maintaining our clients’ drawback programs
- Manage the day-to-day drawback operations for multiple clients
- Collaborate with software engineers and product managers to design, develop, and implement innovative solutions for duty drawback services, globally
- Analyze import, export, manufacturing, and other business documents and data
- Proactively investigate drawback recovery enhancements
- Analyze and interpret complex duty drawback regulations and requirements to identify areas of improvement and growth
- Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues
- Manage and maintain import, export, and other client and claim databases
- Work to ensure compliance with drawback and other regulations
- Provide guidance and mentorship to junior associates in understanding duty drawback processes and industry standards
- Design and execute test plans to ensure the functionality and accuracy of duty drawback software solutions
- Troubleshoot and resolve any issues or challenges that arise during software development and implementation
- Assist in creating training materials and provide training sessions to internal teams and clients on duty drawback processes and software solutions
- Contribute to the continuous improvement of duty drawback processes and workflows
You should have:
- Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills,
- Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents, analytical tools and functions highly desirable
- Familiarity with large sets of data
- Mastery of email communication. You keep the inbox at zero.
- High level of computer literacy. No paper. All digital.
- 3-5 years of experience in duty drawback program implementation and account management
- Some industry knowledge, including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred.
- Bachelor's degree from an accredited college/university, Licensed Customs Broker preferred
#LI-Remote
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The US base salary range for this position: (exclusive of bonus, equity and benefits.)
$70,400—$88,000 USD
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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What We Do
Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global trade easy for everyone.
What the internet has done for bits and bytes, Flexport is doing for physical goods: giving every business the ability to connect to any customer, wherever they are in the world. That sounds pretty straightforward, but a fragmented and inefficient global supply chain has held the world back from untapped growth and innovation. By connecting everyone in the global economy we can unlock commerce, creativity, and human progress.
To do so, we’re building the platform for global logistics—empowering buyers, sellers and their logistics partners with the technology and services they need to grow and innovate.
Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B worth of merchandise across 112 countries every year.
Why Work With Us
Global logistics is the circulatory system for the world economy. Our global team of entrepreneurs is empowered to make the important decisions, to advocate for what is right regardless of the bottom line, and to see their ideas tested in the laboratory of the real world. We are uniquely positioned to simplify trade and built to make it happen.
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