Sales Development Representative

About Presence

Presence is a leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, occupational therapists, and behavior and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000 clinicians has delivered more than 6 million teletherapy sessions to students across 47 states. Presence is backed by Spectrum Equity, TPG’s Rise Fund, and Bain Capital Double Impact.

We are a majority-female company led by Kate Eberle Walker, an education industry leader, working mom, and author of The Good Boss: 9 Ways Every Manager Can Support Women at Work. We are a remote-first workforce. We place a high value on schedule coordination to stay connected with each other when working in different places, and to create opportunities to engage with each other in person as well.

Why is this role important?

As a Sales Development Representative (SDR), you can positively impact children's lives. Our mission is to help children unlock their full potential by democratizing access to life-changing care. By opening dialogue with school administrators, you can discuss their challenges and show how online Special Education services have helped administrators fill gaps in service delivery.

What will you do at Presence?

• Make outbound calls to targeted school contacts and conference attendees to qualify leads.
• Make outbound pre-conference calls to a targeted list of attendees.
• Conduct thoughtful research on target accounts to turn cold calls into warm calls.
• Using your creativity and excellent communication skills, initiate quality conversations with target accounts.
• Schedule qualified business meetings for your account executive.
• Collaborate with your account executive to develop a targeted account plan.
• Build and nurture relationships with district contacts using thoughtful messaging and resources.
• Represent Presence at Special Education-related meetings and conferences
• Virtually deliver engaging presentations that allow schools and districts to understand better how live, online therapy sessions are conducted.
• Average travel time is 5% annually.

What are we looking for?

• A passion for improving the lives of children and their families.
• A motivated self-starter who can master the art of managing the activities required to hit personal and company revenue goals.
• Creative in their approach to building the sales pipeline.
• An individual with a high-level of organization who follows up and follows through in a timely manner with prospects.
• Strong communication skills. You must be comfortable engaging in conversations on the phone, in Zoom meetings, and in groups.
• Excellent grammar and writing skills.
• Team player: It’s critical that you execute a well-developed success plan that is constructed and agreed upon by you and your account team.
• Metrics-oriented: You understand what your daily, weekly, and monthly activities must be for you to achieve personal goals.
• Objection handling does not scare you. You prepare for, practice objection handling scenarios, and use success stories to redirect the conversation.  
• You will use the sales acceleration tools provided to improve productivity.
• Positive attitude and solution-oriented.
• Experience with Salesforce/CRM and sales enablement tools is a plus.

You will do well here if:

• You display enthusiasm in all aspects of the position.
• You stay up to date with the Special Education space and seek ways to continue building knowledge and expertise.
• You invest in your skill set and seek opportunities to continue developing professionally.
• You are focused and driven to meet and exceed goals.
• You handle both wins and rejections with grace.
• You share best practices and challenges with your manager and team.
• You understand the power of listening and asking the right questions appropriately.
• You can balance being competitive and collaborative. 
• You know how to build trust and customer satisfaction.

What are some of the benefits we offer? 

• Comprehensive Medical Coverage includes Dental and Vision
• Flexible PTO
• 11 Company Paid Holidays 
• Benefits Package: including 401K savings plan and access to an Employee Assistance Program.
• $500 home office stipend
• Paid Life insurance, AD&D. and disability benefits
• Paid parental and caregiving leave.
• Eligibility to apply for a Professional Development Scholarship. 
• Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.

This role is also eligible to participate in Presence’s equity plan subject to the terms of the applicable plans and policies.

An employee’s starting pay will be determined based on job-related skills, experience, qualifications, and market conditions.

With a base Salary of $60,000, this role is eligible for variable commission, with a total on-target earning potential of $80,000.

Where is this position located?

• Presence is headquartered in New York City, with our clients located throughout the U.S. 
• This position will report directly to the Senior Director - Business Development & Strategic Initiatives 
• Applicants residing in the Mountain/Pacific time zone are preferred.
• Occasional travel may be required for meetings or conferences, average travel time is 5% annually.
• All employees commit to be available on-camera for our Core Working Hours noon-5 pm EST M-F.