Kraft Heinz
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Woodstock, IL, USA
Hybrid

Office Coordinator

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Job Description
Are you someone that is self-directed, highly organized, and detail oriented that also has a passion for delivering excellent customer service to employees with high levels of empathy, confidentiality, and professionalism?
The Office Coordinator at Kraft Heinz Woodstock is the face of the plant's HR team and facility and sets the tone for the culture of the function.
Responsibilities:

  • Guide employees through FML, STD, bereavement, and other leave processes and manage their records in Kronos.
  • Manage the attendance system, including tracking points and distributing/collecting point notifications.
  • Respond to unemployment claims and participate in appeals hearings.
  • Guide employees through benefits enrollments and other benefit inquiries
  • Assist employees with password resets and general access assistance for HRIS systems.
  • Be an advocate for plant employees by addressing their issues if possible and escalating serious or repetitive issues to appropriate leadership.
  • Manage all personnel change documents and personnel files.
  • Keep employees updated on relevant communications through updating of communication boards, Bright Sign TVs, and through verbal discussion.
  • Keep plant phone list, production org chart, and all employee email directory updated as well as managing HR Controlled Documents on SharePoint/Teams
  • Run reports in Kronos, including but not limited to, the daily total hours report.
  • Create and publish the weekly/daily Production Schedule
  • Maintain relevant logs for discipline, accommodations, attendance, and others.
  • Manage old files disposition to Iron Mountain.
  • Compile and collate complex records from multiple sources (files, emails, notes, reports, etc.) to aid investigations.
  • Identify and execute opportunities for process improvement.
  • Assist with miscellaneous tasks for other departments as assigned
  • Maintain confidentiality.
  • Other duties as assigned.


Requirements

  • Minimum of 2 years' experience in an administrative setting or a degree in higher education.
  • Minimum of 1 year experience in a Union environment


Qualifications

  • Excellent customer service, professionalism, confidentiality, self-motivation, and reliability.
  • Excellent oral and written communication skills in English; Multi-Lingual is a bonus- Spanish and French!
  • Ability to work independently with little to no daily direction.
  • Positive, patient, and empathetic demeanor.
  • High attention to detail as well as excellent note taking, organizational skills and time management.
  • Ability to work effectively with ongoing interruptions.
  • Adequate typing proficiency to keep up with tasks.
  • Proficiency in Word, Excel, Outlook, and Power Point.
  • Ability to learn, apply, and teach numerous categories of employment laws, benefits, and policies such as FMLA, ADA, health insurance benefits, Short Term Disability, Company Handbook, etc.
  • Ability to learn HRIS systems such as Workday, Dayforce, Kronos, and GBS Portal.


Location(s)
Woodstock Plant
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected] .

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What are Kraft Heinz Perks Benefits

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our BRGs are a cornerstone of our Diversity, Inclusion, and Belonging efforts. Entirely employee driven, these groups provide invaluable education, insight, and community at Kraft Heinz.
Hiring practices that promote diversity
Diversity recruitment program
At Kraft Heinz we choose to welcome everyone at our table. We choose to be inclusive because diverse backgrounds and perspectives make us stronger, more thoughtful, and more innovative.
Health Insurance Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
7% 401(k) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation Time Off
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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