At Chewy, we strive to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers.
Our Opportunity:
Chewy is looking for a Director, Brand Merchandising to join our Site Experience team. This highly cross functional role collaborates with our Advertising and Integrated Marketing teams to deliver a compelling full funnel offering for our vendor partners who want to tell their National Brand stories on our site, and our Category Management and Finance teams to create a monetization strategy, delivering value to Chewy’s customers and vendors. The ideal candidate will have vendor or vendor facing experience in the ecommerce space, and will be a data-driven leader, who is focused on building high trust relationships and finding mutually beneficial outcomes. The business is growing quickly, so this role requires a clear point of view that is flexible enough to adjust as needed based on shifting landscape and business demands.
This role is based in Plantation, FL, Bellevue, WA or Boston, MA
What you'll do:
- Lead, mentor, and develop a team to drive program strategies and execution.
- Collaborate closely with vendors to understand their national brand objectives and unique value propositions.
- Develop and implement strategies to authentically present these brands within the marketing eco-system of our platform, ensuring a customer-first approach.
- Monitor and analyze performance metrics, providing insights and recommendations for continuous improvement.
- Define monetization strategies for valuation of placements and programs
- Drive a roadmap to evolve and improve the Brand Merchandising program
- Run and scale program operations with category management and finance
What you'll need:
- College degree in business-related field
- 10 years work experience, with 2 years in ecommerce
- 2 Plus years Team Mananement experince
- Strong written and verbal communication skills
- Ability to work successfully cross-functionally with internal and external partners
- Demonstrate a data-driven approach to problem solving and prioritization
- Ability to think ahead and set plans in motion for future growth needs
- Proven experience in partner marketing or category management, or working with these functions at a CPG vendor
- Exceptional communication and storytelling skills with a knack for translating brand values into compelling content.
- Strong understanding of digital marketing and e-commerce best practices.
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
- Excellent organizational and analytical skills with attention to detail.
Bonus:
- MBA
- Experience in e-commerce back-end operations and Google Analytics
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
