Administrative Assistant

Position Overview

The Financial Aid department has a critical team of Financial Aid Specialists across the country who interact with potential and active students on a daily basis. Our Financial Aid Specialists serve as the point of contact to assist students and their families in navigating the complex world of financial aid. This team helps students understand and ensure they can afford and access the education they desire. 

This role's primary responsibility is to help students make informed decisions regarding their educational financing options with your expertise in financial aid programs, scholarships, grants, and loans. You’ll partner closely with Admissions, Student Success, and other internal teams. 

This position reports to the director of Financial Aid. 

What you’ll do

• Provide guidance and support to students and their families throughout the financial aid process. Answer inquiries, address concerns, and offer advice on available financial aid resources.
• Assist students in completing financial aid applications, including the Free Application for Federal Student Aid (FAFSA) and other relevant forms. Review applications for accuracy, completeness, and eligibility.
• Evaluate students' financial circumstances to determine their eligibility for various financial aid programs. Assess income, assets, and other factors to calculate the expected family contribution (EFC) and determine the need for aid.
• Stay up-to-date with federal, state, and institutional regulations and policies governing financial aid programs. Ensure adherence to these guidelines throughout the aid process.
• Collaborate with other campus departments to conduct workshops, seminars, and information sessions to educate students, families, and staff about financial aid options, policies, and processes. 

About you:

• Bachelor's degree in a related field 
• Strong analytical skills to assess financial need and eligibility criteria accurately.
• Excellent communication and interpersonal skills to provide clear and concise information to diverse audiences.
• Detail-oriented with the ability to manage multiple tasks and meet deadlines.
• Ethical and professional conduct, ensuring confidentiality and privacy of student information.

Location: Sacramento

What you’ll get

• Opportunity for impact– as an early team member, you’ll be an integral player in bringing our vision for American higher education to life
• Medical, Dental, and Vision Insurance
• Salary: $45,000-$50,500

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Campus celebrates and embraces diversity and is committed to building a team that represents a variety of experiences, backgrounds, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, gender identity, gender expression, sexual orientation, non-disqualifying physical or mental disability, national origin, political affiliation, veteran status, or other applicable legally protected characteristics.