StubHub
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As a Customer Service Representative at StubHub/ viagogo, you will handle inbound customer inquiries via phone, email, and chat, identify customer needs, meet performance targets, maintain product knowledge, collaborate with teams, and show initiative and ownership in tasks.
As a Customer Service Representative at StubHub/ viagogo, you will handle customer inquiries via phone, email, and chat, identify customer needs, exceed performance targets, maintain product knowledge, collaborate with teams, and show initiative and ownership. Proficiency in English and Russian is required. This is a Full-Time position with weekend shifts and 3 days per week in the office.
As a Customer Service Representative at StubHub/ viagogo, you will be the first point of contact for customers, handling inquiries via phone, email, and chat with professionalism and efficiency. Responsibilities include identifying customer needs, meeting performance targets, and collaborating with teams to optimize the customer experience.
As a Customer Support Representative with German fluency at StubHub/ viagogo, you will be responsible for providing exceptional customer service, resolving inquiries efficiently, and meeting performance targets. You will collaborate with teams to optimize the customer experience and demonstrate strong communication and problem-solving skills.
As a Customer Support Representative at StubHub/ viagogo, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This role requires excellent communication skills, a proactive mindset, and a passion for delivering results.
As a Customer Service Representative at StubHub/ viagogo, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently in a dynamic, fast-paced environment. Responsibilities include handling customer inquiries, identifying needs, exceeding performance targets, maintaining product knowledge, and collaborating with teams to enhance customer experience.
As a Key Account Manager for the DACH region at viagogo, you will be responsible for managing key supplier relationships outside of North America. You must have fluency in German and experience in account management, leading end-to-end sales cycles, and a passion for live events. Knowledge of Excel and related data skills is required, with SQL/Snowflake knowledge as a plus. The role involves building strong commercial relationships, acquiring new ticket suppliers, representing the region internally, monitoring KPIs, running end-to-end sales processes, achieving mutually beneficial economic terms through negotiations, and more.
As a Strategy Associate at StubHub, you will leverage your analytical skills to drive key business decisions. You'll turn business objectives into analytical problems, analyze data for actionable insights, and lead cross-functional initiatives. You'll also improve workflows and adopt experimental methodologies in a fast-paced environment.
The GCS Legal Specialist engages in cross-functional meetings to address complex customer legal claims, ensuring effective communication between customer service and legal teams. Responsibilities include conducting investigations, documenting findings, managing legal notices, and assessing risks related to brand reputation.