How to Avoid Title Bloat and Scale Your Startup Organically

Promoting founding members into executive roles may seem like a good idea, but it can lead to bigger issues later on. Here’s how to reward founding members without creating title bloat.

Written by Vanessa Larco
Published on Aug. 22, 2024
Employees shaking hands celebrating promotion
Image: Shutterstock / Built In
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One of the biggest mistakes I see startups make is prematurely promoting their early employees. I understand the urge to do so — recognition feels right, especially when those early team members are working tirelessly to get the business off the ground. This title bloat, however, can come at a significant cost. One that can impact the long-term health of the company.

In the early days, everyone wears multiple hats, and it’s tempting to reward loyal, hardworking early employees with significant titles. A developer might suddenly become VP of engineering or a project manager might be promoted to COO. These titles feel deserved when everyone is hustling to build the company up. But as the company scales, the scope of each role narrows and the requirements evolve. The employee who was a perfect fit for a broader role in the early days might not have the specialized skills needed as the company matures.

5 Ways to Avoid Title Bloat

  1. Create a “founding member” status.
  2. Implement milestone-based equity rewards.
  3. Adjust compensation.
  4. Establish seniority levels.
  5. Develop clear career progression paths.

Consider this scenario: an employee is promoted to COO in year two. Fast forward to year four, and the company now needs a COO with a different skill set, more experience and a specific focus on scaling operations. What do you do? Downgrading the early employee’s title is rarely a viable solution. It’s a move that can demoralize the individual and create tension within the team. Yet not acknowledging their impact at all is a quick way to build resentment among hardworking employees and drive away valued talent.

Setting expectations properly from the start is crucial to avoiding these uncomfortable situations. Here are some tactical steps founders can take to recognize and reward early employees without inflating titles prematurely.

 

1. Create Founding Member Status

Formally acknowledge early employees as founding members. Create a document or charter that outlines the significance of this status and publicly recognize founding members in company communications and events. 

This title can hold significant value and be a meaningful recognition for employees, without locking them into a role that may not fit their skills as the company grows. It honors employees for their early contributions to the company and shows tenure to coworkers, while still maintaining flexibility in organizational structure as the company grows.

More on Career DevelopmentHow to Create Effective Learning & Development Programs

 

2. Implement Milestone-Based Equity Rewards

Develop a clear equity plan that offers additional equity tied to specific tenure milestones, such as three, five or 10 years with the company. As the company evolves, regularly review and adjust milestones. It may make sense to add more milestones or flex the amount of equity given. Milestones shouldn’t be too easy to hit, but they also shouldn’t be so far that they seem unattainable, either. 

This approach aligns individual interests with the long-term success of the company, providing tangible rewards without the need for premature promotions. As a bonus, a system like this scales with the company and recognizes employees who joined later in the company but have built tenure. 

 

3. Adjust Compensation

The most straightforward way to reward hard work is to increase salaries to reflect the employee’s contribution. Keeping salaries high, but not inflated, helps retain valuable employees without compromising the organizational structure and shows appreciation to the early employees. Tenure- and performance-based bonuses are another consideration to add an additional reward mechanism. If you offer fixed amounts of PTO, time off can also scale with tenure.

To establish salary bands, conduct regular market salary reviews to stay inline with the market and implement a structured salary increase program based on performance and tenure. Salaries for early employees should still be fair and equitable for their role but reasonably higher to acknowledge their work.

 

4. Establish Seniority Levels

Rather than jumping entire titles, create seniority levels within roles that can grow as the company scales. For example, instead of promoting someone to VP of engineering, consider senior engineer or lead engineer. Each level should be clearly defined with criteria for advancement. The goal isn’t to make promotions feel unattainable, but to keep titles in check with actual responsibilities and skills.

As the company grows, be sure to regularly review and update level definitions. Inevitably, a senior engineer might look different at year one than year 10, but with regular assessments, companies can keep title bloat in check.

More on Career Development4 Ways to Retain Employees in the Age of Quiet Quitting

 

5. Develop Clear Career Progression Paths

Employees want to feel that they have a future with your company, and it doesn’t take a C-suite role to achieve that. Lay out transparent career progression paths where titles are earned through clear, measurable achievements. Implement regular performance reviews and career development discussions. This helps set expectations and provides a transparent framework for promotions, reducing the pressure for premature title changes while keeping employees motivated to develop their skills. 

With these guidelines, imagine the first customer support hire at a new company. They may start as a customer support specialist, and after the team grows, is honored as a founding member and receive a bonus. After a year or two of experience, they are promoted senior customer support specialist, along with a corresponding raise, and then customer support manager. After five years, they hit their first equity milestone. Eventually, they achieve director of customer support, receiving ample feedback, recognition and career check-ins along the way.

It’s also important to think about the long-term growth and structure of your company. When hiring for leadership roles, consider the scalability of those roles. Ensure that titles and roles can evolve naturally as the company grows. Reward early employees in a scalable, fair manner, ensures a smooth transition as your company expands.

As an investor, I’ve seen both the benefits and pitfalls of different growth strategies. Sustainable growth hinges on making strategic decisions that benefit the company and its people in the long run. Rewarding your early employees appropriately, without prematurely inflating their titles, is one of those decisions.

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