This week, we have some amazing moments to share based on Customer Experience. Over the last three days, we attended Genesys Xperience, one of our main tech partners, to meet with partners and stay updated on #AI applied to #CX. Additionally, Khomp has an AI-based solution for Answering Machine Detection in #Outbound operations. Did you know that? No? Then let's schedule a call! 🤩 [email protected]
Khomp International
Atividades dos serviços de tecnologia da informação
Florianópolis, Santa Catarina 601 seguidores
Enabling Technology
Sobre nós
Khomp is a Brazilian company with global operations that enables technology through hardware and software development. It also develops compatible products with all telephony interfaces, as well as telephony operation solutions, access control and IoT. It operates in the contact center, telephone operators, corporate, smart city and Internet of Things areas. Khomp is focused on innovation and quality translated into products and is recognized by its equipment reliability and commitment to its partners and customers.
- Site
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https://www.khomp.com/en/
Link externo para Khomp International
- Setor
- Atividades dos serviços de tecnologia da informação
- Tamanho da empresa
- 201-500 funcionários
- Sede
- Florianópolis, Santa Catarina
- Tipo
- Empresa privada
- Fundada em
- 1996
- Especializações
- telecomunicações, unified comunications, asterisk, computer telephony integration, operadoras, call center, contact center, IoT, Telefonia VoIP, Gateways, redes NGN e conexões de interfaces E1, GSM, FXS, FXO e IP
Localidades
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Principal
Como chegar
Rua Joe Collaço
Florianópolis, Santa Catarina, BR
Funcionários da Khomp International
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Jaime Peña Muñoz
Senior Channel Manager | Responsable de ventas | Desarrollo de negocios | Gestión de equipos |Team Sales Leader |Director de ventas | Sales Manager |…
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Tomas Gaviria
Estudiante Economía
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Daniel Martins
Desenvolvedor de Produtos | Khomp International | React | React Native | Node | JavaScript | Typescript
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Vinicius Paniz
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Atualizações
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We're at the largest and most important CX event in Latin America! Come chat with us at the #CXSummit Cartagena! 🌐
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🌐✈ We are very excited about the CX Summit in Cartagena! This year, those visiting the Khomp booth can talk to us about robocall control in the contact center, call traffic metrics, intelligent carrier routing, AMD with IA, and tools to Law Enforcement. #CXSummit #Khomp #STIRSHAKEN #CX
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Our review of the Call & Contact Center Expo US event in Vegas couldn't be better: it was a success!🤩 Alongside Smart Carrier, we were able to further strengthen Khomp technology in the North American market!
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Second day of the Call & Contact Center Expo US! This time, we have an invitation along with Orlando, CEO of Smart Carrier 🚀 #CallCenter #ContactCenter #AMD #StirShaken
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YES! We're at the Call & Contact Center Expo US in Las Vegas with our partner Smart Carrier 🌟 Stop by our booth 5000 to talk about #AI #AMD for #STIRSHAKEN Compliance and other services for your operation! 🚀
🚀 We're exhibiting at Call & Contact Center Expo US in Las Vegas today and tomorrow. Visit #SmartCarrier at Booth 5000 to get your questions about STIR/SHAKEN Compliance answered and learn how to stay ahead of the #compliance and #contactcenter game with our AI Suite of Services, including #AIAMD. 🚀 Ask Ygor Voltolini from Khomp International how the cutting-edge AI AMD solution is lightyears ahead of traditional AMD. With a 98% accuracy rate, AI AMD minimizes false positive rates by more than twice in comparison to the traditional systems. Interested? Stop by our booth or reach out. 📲 🌟 #CCCLV24 #CallContactUS
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In this episode, we present how Khomp's #AI AMD platform provides detailed data on calls, allowing adjustments to optimize telemarketing campaign performance. 📊 The platform provides information on calls by region, carrier, average duration, and call attempts per second. 📈 The data allows for balancing distribution among carriers, configuring the call ratio, and allocating the ideal number of agents for each campaign. 📱 Real-time detection of answering machines and call quality helps identify issues with specific carriers or servers. 📉 Real-time reports provide feedback on call quality, allowing adjustments to improve campaign performance. 💰 The use of Khomp's A.I AMD helps avoid charges for incomplete calls, resulting in cost savings for the company. More information: https://lnkd.in/d4HbsmMn Get Khomp's AMD: [email protected] Khomp Vicidial Group 🚀
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Las Vegas, here we come!🤩 Khomp will be joining Smart Carrier at the Call and Contact Center Expo - the leading event for #CallCenter professionals to boost customer engagement! 👉 We'll be at booth 5000 https://lnkd.in/dXMNAqhn
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In this episode, we discuss with Vicidial Group why it is important to switch to a high-precision #AMD (Answering Machine Detection) such as Khomp #AI AMD, due to the benefits it offers. 👉More information: https://lnkd.in/d4HbsmMn #VICIdial #Khomp #CallCenter #BPO
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Back and full of energy after the incredible 2 days at the Genesys LATAM Partner Conference in Cancun! ✈ It was an honor to share insights on #CX, #ArtificialIntelligence, #CCaaS, and Infrastructure Modernization on the main stage. The Khomp Genesys partnership is stronger than ever! 💚
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