“Michelle is a terrific agent of change. Considered and thorough, she readily navigates complex and challenging events with positivity. Where many others can only find problems, Michelle finds solutions. I would happily recommend Michelle for any change role in the future. ”
About
Accredited senior change, project, agile practitioner and specialist in applied organisational neuroscience. With 25yrs of hands-on experience in strategy, delivery, capability and leadership, for some of the most iconic brands in digital, financial services, media, airlines, education and resources.
Experience
▶ Led group data-driven change during one of the world's largest core banking modernisations. Built led enterprise organisational change capability, IT service delivery teams and enabled contemporary ways of working, leading and learning in diverse environments. Enabled change for world-firsts in AI for AU’s leading Digital Bank. Facilitated change for complex org. re-designs, M&A and multi-facets of risk, including psychosocial. Extensive experience in delivery, coaching for agility and nudging of cultures in digital and CX transformations.
Exposure
▶ Global & multi-industry, across agile, enterprise change, and complex transformations alike. Independently a leader of high-performing teams. Spanning digital, data, technology, transitions to Agile, new ways of working. OD & D, strategy execution, improvement, learning, culture, behaviour change. Human centred & service design, CX, PX, innovation labs. WHS. Risk (in change, financial, IT, psychosocial) governance & regulatory. With people, capability and benefits realisation at the forefront.
Education
Lifelong learner with post grad in commerce/org.change. I’m also a change educator and have co-authored a popular course on brain-friendly change.
▶ PROSCI, APMG, Agile & Lean Change
▶ Psychosocial Risk
▶ Design Thinking
▶ Agile Coach
▶ Brain-Based Coach
▶ Organisational Design
▶ Prince2 PM, CSM, ITIL
▶ Applied Org. Neuroscience
▶ Behavioural Science for Change
Specialities
Focusing on things that shift the dial in realising effective change, for thriving people thriving bottom lines.
▶ HUMAN-CENTRIC CHANGE, BY DESIGN: with how humans tick, and the system in mind. Using pragmatic, contextual leverage of applied org. neuroscience, behavioural science, systems thinking, human centred design psychosocial factors
▶ ADAPTIVE CAPABILITY: Enabling adaptive change capability, teams and leaders to thrive in change. Fostering cultures of learning, agility, performance
▶ TECH & DIGITAL: Led enterprise ITSM, complex IT/data/digital change FinTech support functions, chaired global change advisory boards helped transform business & CX with digital since 2001
▶ CX & INNOVATION: Award-winning CX leader, HCD training delivery, innovation lab rollouts
▶ RISK: in regulated yet agile environments
Contributions
Activity
-
Learn the lessons from Digital Transformation’s past, and innovate for AI’s future. The sheer volume of AI tools and potential applications for it…
Learn the lessons from Digital Transformation’s past, and innovate for AI’s future. The sheer volume of AI tools and potential applications for it…
Liked by Michelle Teunis
-
🌟 The Power of Purpose 🌟 Today, I want to share a story that has profoundly shaped my leadership journey. It’s a simple yet powerful tale that I…
🌟 The Power of Purpose 🌟 Today, I want to share a story that has profoundly shaped my leadership journey. It’s a simple yet powerful tale that I…
Liked by Michelle Teunis
Experience
Education
Licenses & Certifications
-
-
-
Advanced Floundations in Applied Neuroscience (Change & Transformation)
KCI (Key Change Institute)
Issued -
Contribute to managing work-related psychological safety, with Dr Angela Martin and Wellness Designs
Australian Leadership Academy (ALA)
IssuedCredential ID National unit of competency BSBWHS512 (Pending Assessment) -
Go To Leader Program ( founding member, People of Transformation) | Transformation & Change Mastery
People of Transformation
IssuedCredential ID Part of the PoT Cohort with Dr Jess Tayel. -
Building Organisational Change Capability
Agile Sports
IssuedCredential ID | Virtually Facilitated Course Focusing on Prehab for Change. -
-
-
-
-
-
-
AI Change & ChatGPT
Earth2Mars
IssuedCredential ID | Ethical use of, and productivity as a change professional - with Gen AI. -
ExpertTrack | Educational Neuroscience: Research Led Approaches
CQUniversity
IssuedCredential ID Future Learn -
-
Securing Top Management Support for Psychological Health & Safety | ISO45003 Training
FlourishDx
IssuedCredential ID | Obligations - Narrative, Comms and Engagement with Leaders and Sponsors. -
-
Agile Change Management
Agile Change Leadership Institute
IssuedCredential ID | Management of Change with Agile Methodology (Practice & Mindset). -
-
-
-
Brain Based Coach Certification (ICF Level 1 Accredited)
NeuroLeadership Institute
IssuedCredential ID Results Trained Coach (underpinned by principles in Neuroscience). -
High Impact Trusted Adviser Program | Advanced Practitioner, Change and Transformation
Conner Academy
IssuedCredential ID 18 week Intensive program with Daryl Conner -
-
Brain Based Coaching Conversations (NeuroLeadership)
NeuroLeadership Institute
IssuedCredential ID NeuroLeadership Coaching Conversations -
-
-
-
-
-
-
-
Agile PM Bootcamp
General Assembly
IssuedCredential ID - Classroom Based Certificate in Agile Project Methodology -
School of Design Thinking - Design Thinking Experience / HCD (based on Stanford’s D School)
Echos - Innovation Lab
IssuedCredential ID Classroom Based Course -
-
-
ITIL V3 Certification: IT Service Management
ITIL Certified
IssuedCredential ID - Issued through CBA in-house program -
Organizational Change Management Practitioner Certification
Prosci
IssuedCredential ID - Issued through CBA in-house Prosci program -
-
-
-
-
Superannuation in Practice (Advanced level 1 & 2)
Investment & Financial Services Association (IFSA)
Issued -
Volunteer Experience
-
Business Mentor
Business Chicks Australia
- 7 months
I was delighted to be invited to be part of the successful launch of the Business Chicks Mentoring Programme, which is now a successful on-going initiative.
It was a challenge and a pleasure to mentor the COO of the Worldwide Multidisciplinary Brand Agency "The One Centre" for a period of 6 months, on topics such as:
- Change Mgmt.
- People & Culture
- Balanced Scorecards
This was an inspiring experience and I enjoy continuing mentoring professionals and small…I was delighted to be invited to be part of the successful launch of the Business Chicks Mentoring Programme, which is now a successful on-going initiative.
It was a challenge and a pleasure to mentor the COO of the Worldwide Multidisciplinary Brand Agency "The One Centre" for a period of 6 months, on topics such as:
- Change Mgmt.
- People & Culture
- Balanced Scorecards
This was an inspiring experience and I enjoy continuing mentoring professionals and small businesses. -
Communications Lead & NSW Chapter Committee Member
Change Management Institute
- 7 months
Worked with the CMI NSW Chapter, in the latter half of 2018 as Communications lead and Committee Team Member. Assisting with networking, event and education promotion & communications, member engagement and attending key events representing the CMI.
Recommendations received
25 people have recommended Michelle
Join now to viewMore activity by Michelle
Other similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More