🔓 Secure your spot at #ZendeskRelate 2025: https://zdsk.co/46MFsSQ 💡 Join us in Las Vegas March 25-27, 2025 to learn from the world’s top CX trendsetters, hear emerging trends from AI and CX visionaries, and network with the best of the best CX leaders. Register now.
Zendesk
Software Development
San Francisco, California 535,103 followers
The intelligent heart of customer experience.
About us
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
- Website
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https://www.zendesk.com
External link for Zendesk
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Help Desks, Customer Support, SaaS, Customer Community, and Customer Service
Locations
Employees at Zendesk
Updates
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🗓 Vagaro redefines CX excellence and efficiency with Zendesk AI: https://zdsk.co/3ZNE8xk 👀 The appointment scheduling software turned to Zendesk AI to resolve FAQs and empower their clients to self-service. 🤯 The result? An improved resolution time (from 3 hours to 23 minutes!) and an increased CSAT to 92% — in a matter of three months.
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Zendesk reposted this
At Zendesk, we're passionate about building software that promotes better customer relationships. Our platform empowers businesses of all sizes to provide exceptional experiences with intuitive technology. With our customers reporting ROI such as a 100% customer net retention rate, $1M in cost savings, and a 43% lower TCO, Zendesk solutions truly make a difference. I’m incredibly excited for next week’s Zendesk AI Summit, where we’ll explore how this technology continues to transform CX. This event will dive into emerging AI trends and offer powerful insights, showcasing how Zendesk's intuitive solutions not only save customers time, but also make it easy to implement our products into their business. There will be customers sharing fantastic stories, speakers including Stephanie Mehta, Kara Swisher, Tia White, and attendees will get an exclusive look at our latest AI innovations. See you in NYC! https://lnkd.in/g5uVEr-E
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📱 From data security to personalized experiences, AI is reshaping retail: https://zdsk.co/4gKFTRU Explore Zendesk's #CXTrends 2024 report to discover why 74% of retail leaders believe traditional customer experience is evolving rapidly.
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👀 86% of CX leaders believe CX will be utterly transformed by AI over the next three years. 👉 Be one of the first to find out how. Learn more at this year’s Zendesk AI Summit: https://zdsk.co/4ey7oMP
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🔮 This is the future of AI and customer experience, according to 1,300 global leaders: https://zdsk.co/3ZgWCpF
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💡 See how AI-powered help desk software enables you to deliver exceptional employee service at scale while reducing costs: https://zdsk.co/47ohVaV
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Zendesk reposted this
AI is reshaping the future of customer experience before our very eyes. No longer just a tool—AI is fast becoming an integral part of how we deliver smarter, more agile, and more efficient service. In my latest article for Forbes, I explore how AI is transforming CX teams, enabling them to scale, streamline operations, and ultimately, create more meaningful connections with customers. Companies like LUSH and Taskrabbit are already leading the charge, leveraging AI to drive innovation and efficiency. These aren’t just incremental improvements—they represent a new way of thinking about customer engagement. Now is the time to embrace AI’s full potential. Let's lead the way. #AI #CustomerExperience #FutureofCX #ZendeskAI Zendesk https://lnkd.in/gPAirz7b
Zendesk BrandVoice: The New CX Org: Lean, Agile, And More Competitive
social-www.forbes.com
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📩 Apply for a spot at the invite-only Zendesk AI Summit in NYC on October 9: https://zdsk.co/47GOqBy 🚀 Get an inside look at our latest AI innovations, hear from industry leaders, and experience hands-on demos with Zendesk experts. 💼 Secure your place and stay ahead in the AI-driven future of customer service.