Transdev proud operator of Sydney Ferries

📢 Rose Bay Wharf temporary closure F9 Watsons Bay services will not stop at Rose Bay Wharf from Monday, 12 August to Wednesday 14 August 2024 due to essential repair work and planned maintenance. F9 Watsons Bay services will continue to operate but will not stop at Rose Bay. Alternative transport options include the 323 bus to Edgecliff Station, or buses 324 and 325 to Edgecliff and continue on to the city. For more information on public transport, including trip planning, go to transportnsw.info #sydneyferries #transdevferriessyd #transdev #TransportforNSW

Have you had a chance to ride aboard our newest Parramatta River Class ferry?⛴️ John Nutt, the second ferry in our new Parramatta River Class fleet, was named after Dr John Gilmour Nutt AM, the engineer who oversaw the construction of the world-famous Sydney icon – the Sydney Opera House. John pioneered the use of digital technology in the design and analysis of the Opera House sails – a ground-breaking innovation well ahead of its time that led to the creation of one of the 20th century greatest icons. We were thrilled to welcome John Nutt’s family and friends to officially inaugurate our second Parramatta River Class vessel named after him in a Transport for NSW ceremony presented by Tony New, Project Director, Greater Sydney and Howard Collins, Coordinator General who presented the day’s commemorative certificate to John’s son, Dr Nigel Nutt. A big thank you to Transport for NSW and working together towards such a joyful event. Our thanks also to our teams for all their help with organising the event. #sydneyferries #transdevferriessyd #transdev #TransportforNSW #drjohnnutt #parramattariverclass Gary Iddon Peter Lensink

📣UPDATE: Kurraba Point Wharf re-opens Saturday 27 July 2024 Kurraba Point Wharf will be back in operation from Saturday 27 July with F5 Neutral Bay ferry services resuming to Kurraba Point. We are excited to be able to support the local community again and thank you for your patience. We look forward to welcoming you aboard from this Saturday, 27 July. For more information on public transport, including trip planning, go to transportnsw.info #sydneyferries #transdevferriessyd #transdev #TransportforNSW

We promised, and we're delivering. We've upgraded 35 Passenger Information Displays (PIDs) on our wharves, improving accessibility in accordance with the Disability Discrimination Act. Our goal is to upgrade all remaining PIDs across our ferry network, with another one already on its way 📺😀 ⭐️ As we continue our efforts to keep you informed, particularly during disruptions, we want to hear from you. Has this upgrade initiative improved accessibility for you? Share your experience below or visit transportnsw.info to provide feedback. #sydneyferries #transdevferriessyd #transdev #TransportforNSW

A little kindness goes a long way. Check out some of our customer compliments and spread some kindness this Kind July! ⭐️ A big thank you to our awesome crew on brightening up everyone’s day, each and every day. #sydneyferries #transdevferriessyd #transdev #transportfornsw #kindjuly #staykindaustralia #kindnessmatters

At Transdev Sydney Ferries, we are dedicated to enhancing your journey with us. Our commitment to delivering exceptional customer experiences is unwavering, and we take your feedback seriously. That's why we respond to every customer’s feedback within just 2 business days. Despite the patronage numbers going up, we're thrilled to report a 23% decrease in complaints and a remarkable 66% increase in compliments over the past year. Your feedback isn't just heard; it helps us drive meaningful change. ⭐️ Share your recent positive experience aboard our vessels or with our friendly crew members. Leave a comment below or visit us at transportnsw.info to let us know how we made your day! #sydneyferries #transdevferriessyd #transdev #TransportforNSW

UPDATE: services resumed from 8:35pm 📢 Services between Rose Bay and Watsons Bay Wharf temporarily suspended F9 Watsons Bay services will not stop at Watsons Bay Wharf Saturday, 20 July 2024 due to strong winds. Services will continue to operate to Rose Bay. Please use alternative travel options. For more information on public transport, including trip planning, go to transportnsw.info #sydneyferries #transdevferriessyd #transdev #TransportforNSW

⚡ Reducing the risk of electrical faults and fires on vessels – An important safety message from Australian Maritime Safety Authority – AMSA: The Australian Maritime Safety Authority (AMSA) recognises the importance of reducing the risk of electrical faults and fires caused by batteries and electrical installations on vessels. Since 2021, electrical installations and test records have been in the top 5 issues found during domestic commercial vessel inspections. The risk of electrical fire has increased as electrical systems have become more common and complex. AMSA offers safety management system guidance on how to address the risk of fires from batteries, portable device charging and wiring. 
 
Be aware of the common electrical hazards to look out for and implement best practices to ensure a safer boating experience. Visit the AMSA website for more information: https://lnkd.in/gRQdkYfA #AMSA #SafeSeas #ElectricalSafety #BatterySafety #sydneyferries #transdevferriessyd #transdev #TransportforNSW

There are many safety considerations when travelling by water. Transdev Sydney Ferries is committed to ensuring a safe travel experience for all passengers, whether you are a daily journey maker, or a visitor to our iconic harbour, you can be assured that you’ll be in safe hands. Did you know that travelling by ferry is considered one of the safest ways to travel? Transdev Sydney Ferries prides itself on its robust safety and quality management systems, ensuring risks associated to ferry operations are identified and mitigated through weather forecast monitoring, passenger counting systems and world class asset maintenance programs. These systems are governed by annual assurance programs to ensure compliance is delivered on a daily basis. A testament to this is the outstanding 99% score under Safety & Security category in the latest customer satisfaction index. Share your experience below or visit transportnsw.info to provide feedback regarding our safety standards. #sydneyferries #transdevferriessyd #transdev #TransportforNSW

A little kindness goes a long way. Check out some of our customer compliments and spread some kindness this Kind July! ⭐️ A big thank you to our awesome crew on brightening up everyone’s day, each and every day. #sydneyferries #transdevferriessyd #transdev #transportfornsw #kindjuly #staykindaustralia #kindnessmatters