LGPro VIC (Local Government Professionals)

Nominations are now open for LGPro's Community and Integrated Planning Award. The former Corporate and Community Planning Award celebrates the success of Victorian local government's integrated #planning professionals and teams. Find out more: https://ow.ly/ReGA50U0ZNc

"Since mental fatigue is not visible from the outside, it is easy to forget it exists until it starts harming #performance or affecting your health and #wellbeing."

New to #localgovernment? Introduction to Local Government is your first step. Join us and Vision Super for an in-person workshop on 27 November: https://ow.ly/mtbg50TV2jL

Nominations are now open for LGPro's Customer Impact Award. Help us celebrate the people behind the innovation. If you’re delivering engaging, meaningful customer experiences, we want to hear about it. Learn more about how you can be recognised: https://ow.ly/rpyN50U0ZFF

"Smart cities should be judged on their outcomes, so perhaps the right way to plan for them is to start with an understanding of what the #technology and #innovation is seeking to achieve."

Prioritise your staff’s mental health with the Effective Language for Challenging Conversations workshop. Be better equipped to manage difficult interactions through de-escalation techniques and learn new skills for managing responses to difficult encounters. The next course is coming up online on 26 November - register now: https://ow.ly/g9ni50TV2ih

Nominations are now open for 2025 Awards for Excellence! 🏅 15 awards celebrate the outstanding work being delivered by individuals and teams across Victorian local government. Click through to find the full selection criteria and prepare your submission: https://ow.ly/JCQA50U0WTa

"86% of Australian consumers express low trust in local organisations to use #AI responsibly, marking a growing scepticism. This has led to a 9% decline in comfort levels with AI-based services over the past year." #technology #CX #customerservice #customerexperience #technology

Do you know your financial reporting obligations? If you’ve started a role with budget responsibilities or are new to local government, you need to know. Join Core Financial Skills for Non-Finance Officers, coming up soon: https://ow.ly/fOws50TV29b

"Good #planning also builds #trust by ensuring #transparency in decision-making processes and giving communities a real say in shaping their future. When people feel heard and see the benefits of #development in their neighbourhoods, it becomes easier to address resistance to change and build consensus around shared visions."