💬 Say hello to smarter interactions and enhanced engagement! Learn how RCS messaging is transforming customer communication: https://lnkd.in/gw3BjaF8 🔍📖 #RCSRevolution #customerengagement
Khoros
Software Development
Austin, Texas 131,129 followers
The award-winning Khoros platform helps brands harness the power of human connection across every digital interaction.
About us
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey. Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work both nationally and locally across our 11 offices around the world. For more information, visit khoros.com.
- Website
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https://www.khoros.com/
External link for Khoros
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Austin, Texas
- Type
- Privately Held
- Founded
- 2019
Locations
Employees at Khoros
Updates
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Millennials collectively make nearly $2.5 trillion per year. That's a lot of avocado toast and PSLs! 😉 Get to know millennials, their top 5 spending habits, and why they matter to brands: https://lnkd.in/gcNG6juf 🥑☕️ #consumerhabits #demographics
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"Customer service" and "customer support" are often used interchangeably, but there are some key differences and nuances - and knowing these can help you stand out from your competition. ⭐️ Dive into our blog for the similarities and differences, along with practical tips for providing stellar customer service *and* support: https://lnkd.in/gsajuUFh #customerservice #customersupport
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Choosing between an open or closed online community depends on your business goals - but how do you decide? 🤷 Our guide examines the benefits and drawbacks of each so you can confidently make the best choice for your brand. 💪 Read on: https://lnkd.in/gUhvQWwb #onlinecommunities #communitymanagement
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Take Community 101 with Khoros! 📚🤓 We're rolling out a new 8-part webinar series featuring Community Expert Brian Oblinger. Across eight sessions, you'll learn how to define your community vision and strategy, get internal buy-in, select a vendor, launch and scale, and more! Mark your calendars for every other Tuesday, starting September 10 and running through December. Save your spot today: https://lnkd.in/gSiAdGxM #communitymanagement #onlinecommunities
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61% of the world's population uses social media. That's 4.95 *billion* people - and a LOT of demographic research to sort through. 🤯 Luckily, we've done the heavy lifting for you! Our 2024 Social Media Demographics Guide lays out audience insights for Instagram, LinkedIn, Facebook, and more. Read it now and bookmark for later: https://lnkd.in/gZxZDXBs #socialmediademographics #socialmediamarketing
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Struggling to measure your telecom company's social customer service success? Our new report includes key SLA benchmarks, making it easier to evaluate how your brand measures up compared to others in your industry. 📱 Download now: https://lnkd.in/gNEQEuJR #socialmediacustomercare #customerservice #telecom
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Mark your calendars! 📅 Join us for a live webinar on September 19 at 12pm ET with PTC's Director of Online Community, Olivier Le Pord. Uncover how PTC provides specialized community support for nearly 800,000 engineers and developers worldwide, across complex products and diverse time zones. Register now: https://lnkd.in/g3AiaNhK
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Take the next step in your B2B measurement journey! Download LinkedIn's new eBook to learn how other B2B marketers work with LinkedIn Marketing Partners to: 🗣️ Report on the true impact of building brand awareness 🌎 Reach new audiences and test full-funnel advertising 🍪 Get ahead of privacy and cookie changes Download it now: https://lnkd.in/gaQFUjnJ #B2BMarketing #LinkedInMarketingPartner
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Threat intelligence provider Palo Alto Networks protects our digital way of life by creating cybersecurity solutions for networks, cloud-native applications, and more. The company expanded its LIVEcommunity forum to streamline customer service and promote knowledge sharing among its global customer base. The result is a robust resource where cybersecurity professionals across the globe can improve their security efforts and connect with each other. Learn how Palo Alto Networks connects its customers: https://lnkd.in/gPaC-b6k #community #KhorosKudos #cybersecurity
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