Insync

Transparency and trust are at the heart of healthcare. When something goes wrong, how do we ensure that patients and their families feel heard, respected and supported? In our latest article, we dive into open disclosure—a formal process that involves acknowledging adverse events, explaining what happened and taking responsibility. This practice is vital for fostering accountability and trust, as well as helping healthcare providers continuously improve. 👉 Read the full article and learn how open disclosure can enhance transparency and strengthen patient relationships: https://lnkd.in/gAzgTY5m Plus, don’t miss our Clarity in Care: Open Disclosure Workshop—your opportunity to empower your healthcare team with the skills to navigate these complex conversations. Head to our website to find out more! https://lnkd.in/gQeEakTF #OpenDisclosure #HealthcareTransparency #PatientCare #ClarityInCare #HealthcareLeadership

We’re thrilled to share some fantastic feedback from our client, St Vincent's Private Hospital Northside! A big shoutout to Amanda Byers—your dedication makes us incredibly proud to have you as part of the Insync team. Discover more about our amazing team here: https://lnkd.in/dqrrKXgZ #EmployeeSpotlight #Insync

We are excited to announce that Nicholas Barnett BEc, CA, FAICD will be presenting at the Corporate Governance Institute Webinar this Wednesday the 2nd of October! This session will cover the 10 best ways to improve your board. Head to our website via the link to find out more: https://lnkd.in/gPbSHStC #Webinar #BoardGovernance #BoardBenchmarking

Employee engagement is facing a significant challenge today—people are staying in jobs but aren’t feeling connected or motivated. How can businesses deliver exceptional customer experiences when their employees are disengaged? In our latest article, we explore the critical link between employee experience (EX) and customer experience (CX). Drawing from research and real-world examples. At Insync, we specialise in creating tailored EX and CX solutions. Discover how you can turn disengaged employees into engaged brand ambassadors and ultimately deliver exceptional customer experiences. 💡 Read more and learn how to strengthen your EX and CX with Insync! https://lnkd.in/gicAvTtx #CustomerExperience #EmployeeEngagement #CX #EX #Leadership #WorkplaceCulture #BusinessGrowth #EmployeeMotivation #Insync

We are so excited to be announcing our new Clarity in Care: Open Disclosure workshop at Insync! A workshop equipping healthcare workers with the tools and confidence to handle adverse outcomes and communicate openly with patients. To learn more about Clarity in Care and Open Disclosure, click the link to head to our website https://lnkd.in/gQeEakTF #Opendisclosure #ClarityinCare #healthcare #Insync

At Insync, we know there’s no one-size-fits-all approach to building trust and aligning with your community’s needs. It starts with meaningful engagement, the right level of this depends on how much influence you want to share and the degree of involvement you seek. From in-depth deliberation to straightforward feedback, we offer tailored strategies to help you connect meaningfully with your stakeholders. With Insync you can ensure your community’s voice is heard and your decisions reflect their needs. Read more below: https://lnkd.in/gjB_C_CZ #CommunityEngagement #StakeholderEngagement #TrustBuilding #Insync

Meet our team! Nicholas Barnett BEc, CA, FAICD - Founder of Board Benchmarking Nick is the founder of Board Benchmarking, with more than three decades of leadership and governance experience. Nick has worked closely with boards across various sectors, providing them with practical guidance to enhance performance and governance standards. His expertise in board dynamics, strategy and risk management makes him a highly respected thought leader in the field. Nick is also a sought-after speaker and advisor, dedicated to fostering excellence in governance. To find out more head to our website: https://lnkd.in/d_GUujqG #Meetourteam #Founder #Boardbenchmarking #Ourpeople

🏥 Over 50% of patient harm is preventable, so what does this mean? 🏥 It means making patient safety an urgent priority in healthcare. On World Patient Safety Day, we reflect on this critical issue and its far-reaching impact." Insync CEO Jeremy Summers and Shannon Harbinson, Senior Manager of our Health, Education, and Community Services team, explore the profound impact of patient safety. At Insync, we are committed to supporting healthcare providers in enhancing patient safety through improved patient and employee experiences and targeted education. https://lnkd.in/gE7cWxDM Let’s take this day to honour the hard work of healthcare professionals and rededicate ourselves to advancing patient safety. #WorldPatientSafetyDay World Health Organization #PatientExperience #Healthcare Source: https://lnkd.in/eWmPBri

🌍 Why we acknowledge World Patient Safety Day 🌍 As we approach World Patient Safety Day, we want to highlight a crucial statistic: 1 in 10 patients are harmed during healthcare, leading to 3 million deaths globally each year. Even more concerning is that over 50% of this harm is preventable. This statistic highlights the urgent need for ongoing awareness and action to improve patient safety. Tomorrow, we will share a video in which Insync CEO Jeremy Summers discusses this vital issue with Shannon Harbinson, Senior Manager of our Health, Education, and Community Services team. Together, let’s recognise the importance of patient safety and commit to making a difference. Stay tuned! https://lnkd.in/gE7cWxDM Source: https://lnkd.in/eWmPBri #WorldPatientSafetyDay World Health Organization #PatientSafety #HealthcareSafety #PatientExperience

Employee surveys are more than just data collection- they’re powerful tools for driving real change. But feedback alone isn’t enough. It’s the action planning that transforms insights into improved employee engagement, satisfaction and a thriving workplace. In our latest article, we explore why acting on survey results is essential. We also share key lessons from a real-world example, highlighting the risks of inaction and how it can lead to disengagement and high turnover. Read the full article here: https://lnkd.in/g2wbDVed Download our step-by-step guide to action planning via the link in the article.