We have released our annual compliance and enforcement report for 2023-24, detailing some of the significant compliance and enforcement actions we have taken in the last financial year. ✍ AER Chair Clare Savage said, “It’s especially important that as Australians face ongoing cost-of-living pressures, our compliance and enforcement outcomes continue to deliver for consumers. We remain committed to working with energy companies so they understand and meet their obligations and provide consumers with the services and protections they are entitled to.” Find out more: https://lnkd.in/gcGnvhht #Compliance #Enforcement #Consumers #Energy #Regulation
Australian Energy Regulator
Government Administration
Melbourne, Victoria 25,307 followers
The Australian Energy Regulator works to make Australian energy consumers better off, now and in the future.
About us
Official LinkedIn of the Australian Energy Regulator. We work to make sure energy consumers are better off, now and in the future. That is why consumers are at the heart of our work. Our focus is to ensure a secure, reliable and affordable energy future for Australia. We recognise that energy is an essential service for Australian households and businesses and a critical contributor to the long-term success of the Australian economy. We regulate electricity networks and gas pipelines in all jurisdictions, except Western Australia, and we set the amount of revenue that network businesses can recover from customers for using these networks. We enforce the laws for the National Electricity Market and spot gas markets in southern and eastern Australia, and we monitor and report on the conduct of market participants and the effectiveness of competition. We protect the interests of household and small business consumers by enforcing the Retail Law. Our retail energy market functions cover New South Wales, South Australia, Tasmania, the ACT and Queensland. We set the standing offer prices small business and residential customers pay in areas where there is no other retail price regulation – South Australia, New South Wales and south-east Queensland. Our AER website outlines projects and decisions you can engage in. Visit www.aer.gov.au. Our Energy Made Easy website allows consumers to make informed choices about their energy supplier. Visit www.energymadeeasy.gov.au. Our Contact Centre is also available to help consumers resolve any problems. Call 1300 585 165.
- Website
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http://www.aer.gov.au
External link for Australian Energy Regulator
- Industry
- Government Administration
- Company size
- 201-500 employees
- Headquarters
- Melbourne, Victoria
- Type
- Government Agency
- Founded
- 2005
Locations
Employees at Australian Energy Regulator
Updates
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We recently published our Compliance and Enforcement Priorities for 2024-25. These help guide our enforcement work and proactive compliance efforts, and signal areas where we consider behavioural change in the market is required. One of our priorities is to improve market participants' compliance with performance standards and standards for critical infrastructure. Read more: https://lnkd.in/g_ktwfbi #Compliance #Enforcement #Energy #EnergyConsumers
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Our latest Wholesale Markets Quarterly Report reveals that wholesale electricity and gas prices increased in Q2 2024 compared to the previous quarter. 💡 AER Board member Jarrod Ball said both seasonal weather patterns and tight market conditions contributed to this quarter’s price outcomes. Find out more: https://lnkd.in/g2p-CuTb #Wholesale #WholesaleMarket #Energy #BreakingNews
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We are inviting energy consumers and other interested parties to make submissions on Jemena Gas Networks' (NSW) access arrangement proposal by Friday 13 September 2024. Find out more: https://lnkd.in/gy63Qr_e To stay up to date with our industry updates, subscribe to our mailing list: https://lnkd.in/gxWGwMNX #Gas #Submissions #Industry #Subscribe
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We recently published our Compliance and Enforcement Priorities for 2024-25. These help guide our enforcement work and proactive compliance efforts, and signal areas where we consider behavioural change in the market is required. One of our priorities is to support power system security and an efficient wholesale electricity market by focusing on generators’ compliance with offers, dispatch instructions, bidding behaviour obligations and providing accurate and timely information to the Australian Energy Market Operator (AEMO). Read more: https://lnkd.in/g_ktwfbi #Energy #Compliance #Enforcement
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There's still time to get tickets for this year's ACCC/AER Regulatory Conference. 💻 Local and international speakers will discuss the theme 'regulating disruption’ across a range of topics including AI, the energy transition and telecommunications technologies. Join us on 1-2 August in-person in Brisbane or virtually. Get your tickets by 19 July here: https://bit.ly/4bG2n2J
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Are you interested in payment difficulty protections for energy customers? We are holding a forum to provide stakeholders with an update on our review and explore the feedback received during consultation on our issues paper. ⚡ ⏲ 10-11 am AEST 📅 Tuesday 30 July 2024 Find out more: https://lnkd.in/gR7yFU5J #Consumers #StakeholderForum
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We recently published our Compliance and Enforcement Priorities for 2024-25. These help guide our enforcement work and proactive compliance efforts, and signal areas where we consider behavioural change in the market is required. One of our priorities is to make it easier for consumers to understand their plan and engage in the market by focusing on compliance with billing and pricing information obligations. Read more: https://lnkd.in/g_ktwfbi #Energy #Compliance #Enforcement
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"We're looking at retailers' hardship policies, we're looking at consumers' access to hardship programs and we're looking at payment plan protections. These are really critical things for energy consumers, especially in the current cost of living environment." We sat down with General Manager of Compliance and Enforcement Rowena Park to discuss one of the Compliance and Enforcement Priorities for 2024-25. These Priorities help guide our enforcement work and proactive compliance efforts, and signal areas where we consider behavioural change in the market is required. 💡 Read more: https://lnkd.in/g_ktwfbi #Energy #Compliance #Enforcement
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NAIDOC Week celebrations are in full swing across the AER, with this year’s theme of “Blak, Loud and Proud” covering the unapologetic celebration of Indigenous identity, empowering Aboriginal and Torres Strait Islander peoples to stand tall in their heritage. Staff were able to participate in a number of activities, including joining our ACCC colleagues in listening to Cameron Costello, a Quandamooka man. Cameron spoke about celebrating connections with Country and encouraged us to find ways to further educate ourselves about First Nations history and connect with First Nations art and creativity. We also had a session with the AER First Nations working group to find out more about our work towards Reconciliation. #NAIDOC2024
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