Raiffeisen Bank International AG

Redefining Digital Banking with a Human Touch 💛 Understanding customer needs and delivering personalized experiences are crucial in today’s digital landscape. At RBI Group Retail Banking CRM, we tailor our communication to individual preferences. Our success is driven by a skilled team, which led us to launch the “Group Customer Value Management Academy” in 2023. This initiative equips our CRM professionals and employees across RBI markets with essential skills in data analytics, technology, consumer psychology, and multi-country collaboration. With a satisfaction score of 4.67/5 and significant performance improvements, the academy has received positive feedback. Initially praised internally, Gartner now considers our efforts a global best practice. “We developed an engaging, business-oriented training model,” said Jalal Douame, Group Customer Value Management Leader. “This recognition highlights our strong team, vital for a successful CRM strategy and business growth,” added Iryna Arzner, Head of Group Retail Customer Growth. We thank our partners – Finshape, Salesforce, T1A, and Behave – and our Retail engagement tribe community & Learning Strategy team for their dedication. Special thanks also go to Igor Sopcak, Andrii Stepanenko, Iryna Arzner, Radostina Handzhieva, CSM®, CSPO®, CAL- E®, Zeljko Mitrovic, Daniel Nagj, PMP, Jalal Douame & Ulli Potocki 👏🏻 Our goal is to foster a culture of continuous learning and development, ensuring our employees have the skills to thrive. Together, we are building the digital bank with a human touch. #DigitalBanking #CustomerExperience #RBIAcademy

Currency guide: identifying risks, discovering potential. 👀 The volatility of the currency markets has presented CFOs and corporate treasurers with major challenges and impacted the earnings of multinational companies. Our financial market expert Martin Steiner reveals how the complexity of the foreign exchange markets can be mastered with the right expertise and what role personal service and support play in achieving financial goals. 💪

Voluntary Day: Our Group Transaction Banking supports VinziRast am Land 💛 Our Group Transaction Banking team spent a day at VinziRast am Land in Mayerling, a place where formerly homeless people are given a home in a community and meaningful employment, to support the initiative by "tidying up" the house and grounds. 🏠 Motivated and ready to work, more than 40 colleagues set about a wide range of activities such as cleaning and simple renovation work in the house, clearing out the chicken coop, concreting stairs, weeding vegetable beds, mowing the lawn, spreading compost, renewing parking lot markings, and cooking for around 60 people. 🌲 Sabine Zucker, Head of GTB, is proud of this excellent social volunteering and team building event: "It was incredibly rewarding to see the progress the teams made in freshening up the house and supporting them in their agricultural activities. With this initiative, we have played a small part in supporting the VinziRast am Land project and in contributing to RBI's ambitious ESG goals.”🙌 Find out more about Vinzi Rast here: www.vinzirast.at 💛 #TeamBuilding #Sustainability #SocialVolunteering

🌈 Make Pride Month Happen 🌈    June was dedicated to #Pride and supporting the LGBTQIA community. Our first Pride Day on 13 June featured interactive presentations, allyship training, and informal gatherings to celebrate #diversity and promote #inclusion. 🏳️🌈   Let’s all contribute to creating a work environment where everyone feels valued and included! 💛   #MakeItHappen 

Hannes Mösenbacher confirmed as CRO 🤝   We are pleased to announce that the RBI Supervisory Board has extended the mandate of our Chief Risk Officer Hannes Mösenbacher by five years, until March 2030. 👏 “By extending his mandate, the Supervisory Board is ensuring continuity and honoring the outstanding performance of Hannes Mösenbacher and his team. Despite major economic challenges such as the global pandemic and the Russian war of aggression, RBI’s risk costs are well below their long-term average. I warmly congratulate Hannes Mösenbacher and expect him and his team to consistently continue the prudent and proactive risk policy,” commented Erwin Hameseder, Chairman of the RBI Supervisory Board. #MakeItHappen #BankingIndustry #ChiefRiskOfficer

🍦 Let’s make a (n)ice summer happen! 🍧 We wish everyone a refreshing and relaxing time ahead 💛 #MakeItHappen

Frauenthal's CFO on ESG financing and our support 🤝 Sustainability is not just a choice, it's a critical business strategy. 💪 In a recent interview with Nicole Stolz, Director, Export & Investment Finance, Mag. Erika Hochrieser, CFO of Frauenthal Group, explains how sustainability has been increasingly promoted under her leadership and how RBI is helping her company to achieve its climate goals with a new financing solution. 🌍 Shout out to the successful deal team: Reinhard Huber, Sylvia Dolinschek-Gatscha, BA MA, Jutta Jester, Katharina Gamharter, Benjamin Wohnhaas, Shiwa Zarifi, Noah Spieker 👏 #Sustainability #ESG #Finance

🇦🇹 Exclusive UEFA EURO 2024™ Private Viewing with Frenkie Schinkels 🇳🇱   Yesterday, we invited about 120 customers to an exclusive private EM viewing event of the UEFA EURO 2024™ match between Austria and the Netherlands at the Juwel Vienna. ⚽️   In addition to an exciting match, the evening featured an analysis by Daniel Rath and star guest Frenkie Schinkels, a Dutch-Austrian football coach and former football player, a quiz, and a raffle of signed ÖFB footballs and jerseys. 🎟️ It was a fantastic and extremely exciting UEFA EURO 2024™ private viewing experience! We congratulate the Austrian national team on their victory and on reaching the round of 16 and wish them all the best for the rest of the tournament. 🙌   #UEFAEURO2024 #Networking #PrivateViewing #ExclusiveEvent

Trading in transition: trends & opportunities in the forex markets 🌍 Forex trading is constantly evolving, with new technologies, regulations and global events driving the trends. More and more traders are using algorithmic trading, machine learning and artificial intelligence to make trading decisions. 🙌 Our experts Martina Zimmerl and Sanja Bruckner provide an overview of the latest developments and highlight opportunities for companies and institutions. Discover these trends now👇

Regulatory Update June 2024 👉 EU Announces the Official Publication of CRR3 and CRD6, Enhancing Banking Regulation Framework 👉 Update on the AML-CTF Package: Published in the Official Journal of the European Union 👉 ESAs Urge Stronger Supervision and Better Market Practices for Sustainability Claims 👉 European Central Bank: First Progress Report on the Digital Euro Preparation Phase Stay informed about the latest news from our Regulatory Advisory team with Julia Strau, Kateryna Wallmann, Artur Dulghier, Denis Özcan, Teodora Radosavljevic, and Lisa Pichlmüller!