Shop

Pricing: Price: Free
Rating: 4.8 (4,587)
Developer: Shopify

The Shop channel is your control center for managing and optimizing your brand presence on Shop.

Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales.

Convert more sales with Shop Pay’s accelerated checkout
Build trust and increase transparency with the ‘Track with Shop’ button
Customize your mobile app storefront with assets unique to your brand
Engage and retain customers with personalized product recommendations
Measure Shop’s impact on your business with key performance analytics

Highlights: Popular with businesses in Singapore; Use directly in Shopify admin; Works with the latest themes

Languages

English, Danish, German, French, Chinese (Simplified), Chinese (Traditional), Italian, Japanese, Spanish, Swedish, Finnish, Czech, Portuguese (Portugal), Dutch, Korean, Norwegian, Polish, Portuguese (Brazil), Thai, Turkish, and Vietnamese

Works with

Shopify Flow, Shop app, Shop Pay, Shop Promise, Shop Minis

Reviews (4,587)

Overall rating

4.8

Counts per rating level

85% of ratings are 5 stars
3.9K
9% of ratings are 4 stars
415
2% of ratings are 3 stars
84
1% of ratings are 2 stars
26
3% of ratings are 1 stars
152

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100 reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective order tracking, noting an increase in sales and customer engagement. Key features include seamless integration with online stores, personalized recommendations, and a diverse product selection. The app also offers multiple secure payment options and supports local and eco-friendly shopping, enhancing customer trust and enabling real-time interactions.

October 3, 2024

Easy to use app that is constantly improving and adding new features, and most importantly for merchants, the Shop channel drives new sales and is an easy way to engage with customers. For buyers the channel is an easy way to track multiple shipments and discover new stores. Highly recommended app.

TulipStuff

United States

Over 3 years using the app

October 4, 2024

My Shop Mobile App was taken from me when I had a fraudulent charge back. After 6 months I WON the fraudulent charge back and was happy that I got Shop back on my phone.
So, what happened is really horrible, all of a sudden I am getting Retailers I don't care about selling their products on my phone, some videos etc... This is a BIG MESS !!!
Retailers and Videos are mixed up with my Brand, I like to know if some other Merchants have the same experience.
VintageArtReprints.com, My store is the only Brand which should be selling on my phone.
I sent a message to SHOP, they send me back a ticket and said somebody will call me or send an email, this was 3 days ago, they still have not done anything !! Support is not very good. I don't really know about the APP. I like to know if some other Merchants have the same experience !!

VINTAGEARTREPRINTS.COM

United States

Almost 4 years using the app

July 29, 2024

I have purchased items through the shop app and have been very pleased. Many good reputable stores use the shop app and that works for me. Besides you get a small amount back to use with future purchases.

SwanSoapandSuch

United States

About 3 years using the app

Support

Shopify can answer any questions you have about Shop.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Resources

Support portal

Launched

September 22, 2020

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, staff information

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address, Social Security Numbers (SSN), Employer Identification Numbers (EIN)
Staff information

Name, email address, phone number

View and edit store data:

Customers, products, orders, marketing, store analytics, staff accounts, Online Store, Shopify admin, other services

View customers

Customer data
Edit products

Product listings, products, publications of products on sales channels, or collections
Edit orders

Order fulfillments, all order details, or Shop Promise program
Edit marketing

Marketing events
View store analytics

Analytics
View staff accounts

Staff accounts
Edit your Online Store

Checkout page, checking for web cookies and conversion tracking pixels, or theme
Edit Shopify admin

Legal policies or files
View other services

Apps
Edit other data

Shopify Balance, brand settings, checkout settings, Financial KYC information, locations, Shopify Markets settings, Online Store navigation, payment settings, price rules, resource feedbacks, your Shopify Payments information, staff account private data, inventory of products and their variants, product in-store pickup availability and locations, or admin shop settings