Reviews (419)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for service-based businesses, praising its ability to streamline operations and reduce manual tasks through features like customizable booking options, multiple location management, and automatic invoice sending. The integration with Shopify and tools like Google Calendar enhances appointment management directly on the platform. It also supports multiple languages and workflows, broadening accessibility for diverse customers. Merchants commend the responsive and personalized customer support and appreciate the development team's commitment to incorporating user feedback to improve the app continuously.

August 14, 2024

Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.

KIMORA SKIN
United States
About 2 years using the app
Sesami Inc. replied October 4, 2024

Hey Kimora, Thank you for your review!
The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.

September 22, 2024

I would definitely recommend this app to others

NaturalGlambyShebaRolle
Bahamas
About 4 years using the app
August 16, 2024

My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products

There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal

On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content

All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services

So it's like the site was always waiting for Sesami to exist

It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time

PMB Suspension
Switzerland
5 days using the app
July 4, 2024

This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.

Work Your Face
Spain
About 2 years using the app
Sesami Inc. replied October 4, 2024

Thank you so much, Stephanie, for your beautiful review!
We are grateful to call you a client who not only uses our platform but also helps us improve it by always providing insightful feedback. We're so excited to grow together as you scale your business.

September 11, 2024

Customer support is great!
They were fast in helping me to set up the services for my shop.

La Pastaiola
United States
2 months using the app
August 19, 2024

They are so easy to work with and always willing to help

Cherry Blossom Boutique
Canada
Almost 3 years using the app
Edited August 24, 2024

I would really recommend Sesami: Appointment Booking app to my other friends or anyone who are into the same field as they provide a very good software which is easy to use, integrate into your website as well as great customer support. :)

Bespoke Clothing
India
8 days using the app
July 29, 2024

Sesami is super easy to use for us and our customers. If we ever have any questions or concerns the team is always quick to help us.

Miller Road Fragrances
New Zealand
6 months using the app
July 3, 2024

Easy to install and use.
Had one small installation challenge which the team at Sesami fixed for me very quickly without any problems.
Very happy user/customer.

Tessa Metcalfe Jewellery
United Kingdom
8 days using the app
June 12, 2024

Booking system is super easy to use. Mariana was very helpful when we had questions about the flows. Would definitely recommend Sesami.

Foregolf
United Kingdom
6 months using the app