Gorgias
- Preços
-
A partir de $10/mês. Avaliação gratuita.
- Destaques
- Popular entre empresas deste país: Singapura
- Compatível com os temas mais recentes
- Classificação
- 4,4 (700)
- Desenvolvedor
- Gorgias Inc.
Galeria de imagens em destaque
Capacitando marcas a crescerem através de CX potencializado por IA
Gorgias capacita marcas de comércio eletrônico a crescerem através de experiência do cliente potencializada por IA. Com Gorgias, você pode garantir que conseguirá configurar rapidamente, evitando o processo de integração complexo de outros fornecedores. Gorgias oferece aos usuários uma única plataforma para gerenciar todos os aspectos do suporte ao cliente, permitindo que os agentes se concentrem em impulsionar as vendas.
- Todas as conversas, em um só lugar: Conecte mais de 100 apps ao Gorgias
- Automatize seu suporte ao cliente: IA fácil de configurar para mensagens com a identidade da marca.
- Transforme compradores em clientes recorrentes: Aumente o GMV com campanhas personalizadas
- Crie, duplique, edite e reembolse pedidos do Shopify diretamente dentro do Gorgias
- Insira automaticamente dados do cliente diretamente do Shopify em suas respostas
Contém texto traduzido automaticamente
- Destaques
- Popular entre empresas deste país: Singapura
- Compatível com os temas mais recentes
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20 IntegrationsCategorias
Mensagens em tempo real
Respostas automatizadas
Personalização
Canais de vendas
Automação do fluxo de trabalho
Preços
Plano Starter
$10 /mês
US$ 0,40 por cada ticket adicional
- 3 agentes de suporte ao cliente
- 50 tickets por mês inclusos
- Live chat
Avaliação gratuita de 7 dias
Plano Básico
$60 /mês
ou $600/ano (economia de 17%)
US$ 40 por cada 100 tickets adicionais
- Agentes de suporte ao cliente ilimitados
- 300 tickets por mês inclusos
- Live chat
- Atendimento ao cliente
- Add-on de automação disponível
Avaliação gratuita de 7 dias
Plano Pro
$360 /mês
ou $3,600/ano (economia de 17%)
US$ 36 por cada 100 tickets adicionais
- Agentes de suporte ao cliente ilimitados
- 2000 tickets inclusos
- Live chat
- Atendimento ao cliente
- Add-on de automação disponível
Avaliação gratuita de 7 dias
Plano Avançado
$900 /mês
ou $9,000/ano (economia de 17%)
US$ 36 por cada 100 tickets adicionais
- Agentes de suporte ao cliente ilimitados
- 5000 tickets inclusos
- Live chat
- Atendimento ao cliente
- Add-on de automação disponível
Avaliação gratuita de 7 dias
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (700)
Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.
Dear Tulipanes Chile Team,
We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for you.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! 🙏
After testing the app thoroughly, I have found that while there are some limitations, it's still a great app overall. I highly recommend it due to its intuitive and easy-to-use interface, as well as the great customer support Gorgias provides!
I must've played the customer experience roulette and lost. I have been trying to add phone service to my current subscription and had some questions about setup, but the level of support experience that I'm getting does not reflect the positive reviews here. Since when do you have to follow up to your own questions? I'm very disappointed.
Edit: I had a feeling that this was an isolated case, but they reached out to me, and I was immediately put on the right track. I appreciate that Gorgias really pays attention to its customer base, and I'm happy with the results.
Hello, Team.
We highly appreciate you taking the time to share your experience, and we regret to know about the distress you’ve encountered.
The support you received certainly does not reflect the standard of service we strive to provide.
We understand your concerns and want to ensure you receive the assistance you need. We have offered a call to help resolve your setup questions more effectively. Please let us know about a convenient time in your response to our email, and we will ensure one of our Senior Support Specialists is available to assist you promptly.
Your feedback is invaluable, and we are committed to improving our support services. We appreciate your patience and the opportunity to make things right.
***************************************
Updated:
Dear Team,
We're couldn't express how grateful we are to see that you came back and updated your review. We're simply beyond thrilled to learn that our team was able to address your concerns promptly and effectively. At Gorgias, we pride ourselves on our commitment to our customers, and it's wonderful to know that our efforts have made a positive impact on your experience.
We truly appreciate your kind words and are delighted that you're happy with the results. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! 🙏
The app was great
Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!
Great support from Emilija, super friendly and so helpful!
Absolutely always feel supported by Gorgias
Hi, CafePod Family!
Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.
If you ever need further assistance, we'll be just one message away. 🙏
Atendimento
Gorgias Inc. pode responder a qualquer pergunta que você tenha sobre o app Gorgias
Desenvolvedor
Lançado
1 de março de 2017
Em destaque
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