Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (345)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100 reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100 reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for selling digital products, noting its quick delivery times, often within 90 seconds of payment. It's praised for its easy setup and user-friendly interface, making it ideal for newcomers. The customer support team, including members like Sneha, Sandesh, and Anaam, is frequently commended for their responsiveness. The app includes features like customer notifications on file updates, customizable email templates, and direct download links on the Shopify thank you page. It supports various digital products such as PDFs, ebooks, and music files, and operates smoothly in managing digital orders. Merchants find the free plan adequate for starters, with competitively priced paid plans offering additional customization for download buttons and emails, enhancing the shopping experience and automating the digital delivery process.
Refine
-
By rating
I haven't launched my store yet, but I do have everything set up with Filemonk. I also have already tested all of the processes and can confirm that they all work smooth. With the $20/m plan (which their great support can get lowered if you are just starting out) you can have your full system for your digital products 100% in your store, with no Filemonk branding on any screens. It is 100% customizable to what you want it to look and feel like. If you're looking to get into the digital product space, and want a reliable app by your side? You found it!
Thank you for your detailed review! We're thrilled to hear that you're happy with Filemonk's setup and our wide range of customization options. It's great to hear that you love having the download page integrated into your store.
If you need any further assistance as you launch your store, we're here to help!
- Sneha / Merchant Success
A simple solution to selling digital products on shopify.
Thank you for your review! It’s great to know the Filemonk is helping you easily sell digital products to your customers. If you ever have questions or need support, we’re here for you! :)
- Sneha / Merchant Success
Digital Downloads with Filemonk has supported my business in great ways! It's so easy to use and makes running my business so much smoother! I love this app!
Thank you for your awesome review! We're so happy to hear that Filemonk is making your business run smoother and it's easy to setup and use. It means a lot that you love the app! We're always here to help :)
- Sneha / Merchant Success
Great app, great customer support. love it!!!
Thank you for your review! We’re thrilled that you love the app and our customer support. If you ever need anything, we’re here for you! :)
- Sneha / Merchant Success
Incredible service, flawless and effective support team! I highly recommend Filemonk to anyone dealing with digital downloads.
I love it!! It’s great and my customers are happy!!
Hey, there! We're thrilled to hear you love the app and that it’s bringing happiness to your customers! Your excitement makes our day. We wish you the best for your business.
We're always here to help! :)
- Sneha / Merchant Success
Easy to use! Thanks for creating this great app. :)
Thank you for the great feedback! We’re thrilled to hear that you find Filemonk easy to use and sell your digital products.
If you have any more questions or need assistance, we’re here to help! :)
- Sneha / Merchant Success
Easy to start with. Excellent support. Kind professional helpers.
Tons of customization options for customer views, emails, orders, etc; easy bulk importing of digital files and bulk attachment to products; quick responsiveness by team - really excellent app!
Hi there! Thank you so much for taking the time to write such a kind review, we appreciate it :)
Glad to hear that you were able to customize the settings based on your preference. Best of luck with everything.
-Anaam / Merchant Success Lead
Very user friendly and extremely helpful support