Courses Plus
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (174)
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Great app. Really user friendly and well priced, does exactly what I need it to. I had to contact support about one thing that I wasn't sure how to do and they fixed it for me in a matter of minutes. I would highly recommend to anyone wanting to sell their courses through Shopify.
Worth it! The chat support is great! Response time is super fast and you can ask for any kind of customization and they will help you with it. Keep up the good work guys!
The customer service isn't great. I paid $199 a month for almost a year and tried to downgrade to the $79 membership this month. After reaching out to the support team TWO times, I was finally responded to & told it's impossible for me to downgrade without paying $199 and then an additional $79 for the new membership all in the same month. I am cancelling this month due to me being forced to pay for 2 subscriptions. Hopefully you guys make downgrading more feasible in the future for your users.
Thank you for your feedback. We apologize for the inconvenience you experienced while trying to downgrade your subscription. Our apps billing functions according to Shopify billing policy : https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
Downgrading a subscription may require handling overlapping charges for the current and new plans. We're sorry this process wasn't clear and caused frustration.
It might be not clear in the invoice you receive but in general you don't overpay for the consumption. As it's the way Shopify handles subscriptions we can't change the logic it bills merchants with.
Please feel free to reach out back to us and we'll check together on how to resolve your problem.
This is a great app and they have AMAZING support. I highly recommend this app.
This app has a very nice and intuitive layout; courses are easy to create and also easy for the students to follow. It also has a very responsive and helpful customer service staff.
Wonderful customer service, help always on time! wonderful app for my eyewear masterclass. seamless integration process
Amazing customer service, has everything I need
Excellent customer service and awesome app! I highly recommend.
I canceled my subscription and was not able to use this app very well. The support was not very good either instead of actually helping you they send you links to help yourself. Hopefully they do not keep charging me in the future even though it has already happened once since i canceled.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and would like to address your concerns :
1) When you noticed there was a charge (as you enabled a paid plan), our support team explained how to switch to the free plan. We processed your refund the next day upon your message.
2) My checks with our Customer Support shows there was only one conversation where our team reached out to check on how your project is going and we shared some additional documentation to ensure you know how to enable a specific feature you wanted to test.
If there’s any specific feature that didn’t work for you, please let us know so we can address it.
They have been fantastic working with me and the workshops/course are going great! A lot easier to use than I thought. They have bent over backwards to help and are always quick to respond. Highly recommend this app if you want to sell any sort of courses or meetings on Shopify!