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Great app for translations, and brilliant tech support for integration to my website! These guys provide the best client experience so I can provide the best customer experience - an easy 5 star review!
Update to my previous comment - they have contacted us and we've worked together to understand the functionality and how AI integrates into the process. I am pleased to report that the issue has been completely resolved to our satisfaction.
We are currently very happy with the app and appreciate the support provided in resolving our concerns. Thank you for your attentive and effective service.
Old Comment;
It has failed to translate even a single language, which is a crucial functionality that the app should provide. This problem is impacting our ability to operate effectively in different markets.
Could you please investigate this issue urgently and provide a resolution or a suitable workaround? We rely on this feature for our operations and need it to function properly.
Terrible text translation in the last month/two. Before was much better. App cant translate easy texts.
Thank you for solving the problem.
We're very sorry to hear about your recent experience with our app.
We've tried to reach you in various ways but haven't had any luck.
As a valued long-time customer, you know our translations are usually top-notch.
Please reply to our emails or call us back directly so we can investigate and resolve the issues you're facing!
Thank you for your understanding,
TLab Team
Great customer support. problems are always solved by a dedicated theam. They now what they are doing. Thanks again
Not always easy to find the content to translate and to translate third-app content, but the support is very helpful! Thank you Dimitar for your help today
**T-Lab: A Game-Changer for Multilingual Shopify Stores**
I recently used T-Lab to translate my Shopify store from English to Spanish, and I couldn't be more impressed. The tool was incredibly easy to navigate, and the translation quality was excellent.
However, I did run into a few hiccups during the setup process. That's when I reached out to T-Lab's support team. Stoycho, the support representative I worked with, was incredibly helpful and knowledgeable. He quickly resolved all of my issues and provided clear, step-by-step instructions.
One instance that really stood out was when I encountered a translation that wasn't working as expected. Stoycho responded promptly and provided a solution that worked perfectly.
If you're running a Shopify store and need to cater to multiple audiences, I highly recommend T-Lab. The tool is user-friendly, the translations are accurate, and the support team is exceptional.
Professionalism is the word! But we can also add courtesy, patience, proactivity, and speed. It's rare to see companies that are truly helpful and concerned with solving their customers' problems. Congratulations and keep it up!
We’ve been using this app to translate content into local markets, and it works brilliantly. The AI-powered features deliver accurate translations, and the support team is always quick to help. Highly recommended!
Could fulfill our needs and provide timely support. Highly recommend!
Always a pleasure speaking to customer service, fast response and thorough explanations. Recommend!