Inditex
Inditex
Overview
Situation
Inditex is in the middle of a migration process from the microservice one to an API First methodology with systems that communicate using events. They are facing performance issues and other limitations and this refactor is willing to address them.
Goals
Provide a new Return’s API for Zara, bit extensible to other branches, that is able to manage all return’s life cycles. That includes:
- User express the desire to return some items.
- User/Customer Care/Shop start the return process providing all date needed.
- Pickup is trigger if needed.
- Items reach the Warehouse or Shop to proceed with visual evaluation.
- Item is approved or rejected.
- Item is restored into Zara stock.
- Refund is send out to the customer.
- Invoice is send out to the customer.
technologies used
- Atlasian Suite (Jira Confluence)
- Office 360
- Teams
- Git
Challenges
- Mitigate performance issues in a high demand environment.
- Improve the current system providing new functionalities.
- Deploy the solution worldwide, from the smallest market to the largest ones.
- Provide support to world wide request.
- Be extensible to other brands, not only Zara.
Results
Inditex got very satisfied with our working methodology as well as the results and now we are in phase of incorporating our software development team in various Inditex projects.
Business Impact
Inditex and Apiumhub started working together in 2022, on several projects, on the ecommerce and deliveries, core platform and channels. Given the size of the company, the impact of our projects has been manifold:
- Product owners of Inditex Sender project, managing the communications from Inditex to its customers in the last mile, traversal to the whole company
- Automation QA engineers leading groups and helping automatize the QA process
- Frontend architect supervising several teams and helping them develop state of the art frontend microsites.
what can we do for you?
Software Architecture
We define and implement the software architecture that best fits your digital product to ensure platform scalability, high performance and cost reduction.
Web Development
We build robust web platforms, having expertise in a big range of technologies, such as: Scala, Java, Kotlin, Nodejs, .Net, React, etc. We help your project either take off or evolve.
Mobile Development
We develop native iOS and Android apps with Kotlin and Swift that add value to your business. We pay special attention to software architecture, scalability and best practices.
