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After installation on Ubuntu, it cannot be started normally due to a permission problem #1926

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flyratlove opened this issue Dec 5, 2024 · 2 comments
Open
2 tasks done

After installation on Ubuntu, it cannot be started normally due to a permission problem #1926

flyratlove opened this issue Dec 5, 2024 · 2 comments

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@flyratlove
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flyratlove commented Dec 5, 2024 •
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Preflight Checklist

  • I agree to follow the Code of Conduct that this project adheres to.
  • I have searched the issue tracker for a feature request that matches the one I want to file, without success.
  1. On Ubuntu, I downloaded the amd64.deb from GitHub and completed the installation without any issues.
  2. Clicking the drawio icon did not start the application.
  3. When trying to start drawio by typing it in the terminal, it prompted that the permissions for /opt/drawio/chrome-sandbox were incorrect and needed to be set to 4755.
  4. Following the prompt, I executed sudo chmod 4755 /opt/drawio/chrome-sandbox in the terminal.
  5. Subsequently, drawio started successfully.

From the above steps, it can be confirmed that there was an issue with the permissions configuration of chrome-sandbox in the drawio amd64.deb package. I am not sure if this issue is specific to Ubuntu 24.10 or if it occurs on all Linux distributions. Regardless, after the above operation, drawio is now working properly.

draw.io version (In the Help->About menu of the draw.io editor):

  • draw.io version 25.0.2

Desktop (please complete the following information):

  • OS: Ubuntu24.10
@grf692
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grf692 commented Dec 5, 2024 •
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FYI it also affects KDE neon 6.2 (which based on Ubuntu 24.04).

@flyratlove flyratlove changed the title Ubuntu installation fails to boot after installation After installation on Ubuntu, drawio cannot be started normally due to permission issues Dec 5, 2024
@flyratlove flyratlove changed the title After installation on Ubuntu, drawio cannot be started normally due to permission issues After installation on Ubuntu, it cannot be started normally due to a permission problem Dec 5, 2024
@ee5cd7d5d
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It affects the appimage as well. I am using Ubuntu 24.04, and my error message is:

[27832:1216/103416.320669:FATAL:setuid_sandbox_host.cc(163)] The SUID sandbox helper binary was found, but is not configured correctly. Rather than run without sandboxing I'm aborting now. You need to make sure that /tmp/.mount_drawio8DR1lB/chrome-sandbox is owned by root and has mode 4755.
[1]    27832 trace trap (core dumped)  ./drawio-x86_64-25.0.2.AppImage
[1216/103416.439863:ERROR:icu_util.cc(223)] Invalid file descriptor to ICU data received.

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@grf692 @flyratlove @ee5cd7d5d