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Call charges

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From UK landlines

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  • The cost of calling an 0870 number is usually higher than calling a geographic 01 or 02 number. 0870 is not included in call plans offering "free national calls".
  • Prices include VAT.
Operator Day per min Eve per min W/E per min Date checked
BT[1] 6p 1.5p n/a 01 July 2008
SkypeOut[2] tba tba tba 30 May 2008
Virgin Media[3] 10p 8p n/a 01 July 2008
Vonage[4] 10p 5p 3p 01 July 2008

From UK mobiles

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  • The charges shown generally apply to calls from pre-paid mobile plans ("pay-as-you-go") with VAT included.
  • The charges may be lower on post-pay ("pay monthly") plans, but can be more expensive on other mobile providers.
  • The monthly minutes (sometimes called free minutes) included in price plans generally do not apply to 0870 numbers, which are charged separately.
Operator Cost/min Date checked
BT tba[5] 30 December 2007
dot tba[6] 30 December 2007
3 15p[7] 01 July 2008
O2 25p[8] 01 July 2008
Orange 25p[9] 01 July 2008
TalkTalk 35p[10] 30 December 2007
Tesco 20p[11] 30 December 2007
T-Mobile "Call 150"[12] 30 December 2007
Virgin 15p[13] 01 July 2008
Vodafone 15p[14] 01 July 2008

From abroad

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When calling from outside the UK (i.e. 44 870) many operators charge the call as a "Premium Rate Service" or "Mobile call" (sic). Examples: AT&T[15], CommuniTel[16], SkypeOut[17]. The result in most cases is that the cost of calling 44 870 from outside the UK is significantly more than the cost of calling a UK geographical number (e.g. 44 20 for London) plus the cost of an 0870 call within the UK. The increased charge is levied by the UK partner onto the non-UK operator and passed directly to the caller.

With many pre-paid phonecards calls to 44 870 are blocked.[18] Either the UK partner does not connect the inbound call or the phonecard provider does not accept the charge levied by the UK operator.