Practo
Company typePrivate
IndustryDigital health
Founded2008; 17 years ago (2008)
Founder
  • Shashank ND
  • Abhinav Lal
Area served
Multiple countries
Key people
  • Shashank ND (CEO)
  • Abhinav Lal (CTO)
ProductsHealthcare software, Online healthcare platform
Services
  • Healthcare provider software
  • Telemedicine
  • Online pharmacy
Websitepracto.com

Practo is an Indian digital healthcare company based in Bangalore. The company operates an online healthcare platform and develops software for healthcare providers.[1] As of 2022, it reported annual revenue of ₹216 crore (approximately US$26 million).[2]

History

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Practo was founded in 2008 by Shashank ND and Abhinav Lal, graduates of the National Institute of Technology, Karnataka.[3] The company experienced significant growth in its early years, expanding its operations and team size.[4]

Development and Growth

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The company initially focused on developing practice management software for healthcare providers.[5] Through strategic acquisitions and expansion, Practo developed a comprehensive digital healthcare platform:

  • 2015: Acquired Insta Health Solutions (hospital information systems)
  • 2015: Acquired Qikwell (appointment scheduling)
  • 2015: Acquired FitHo (digital wellness)[6]

Funding and Financial Performance

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The company has raised several rounds of funding from international investors. Notable investments include:

  • 2017: $55 million Series D round led by Tencent[7]
  • Other investors include Sequoia Capital, Google Capital, and Altimeter Capital[3]

Services

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Practo offers services for both healthcare providers and consumers:

Healthcare Provider Solutions

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  • Practice management system
  • Electronic health records
  • Hospital information management
  • Clinic management tools

Consumer Services

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  • Online doctor appointments
  • Telemedicine consultations
  • Electronic health records
  • Medicine delivery[8]

Market Position

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Practo operates in India's digital healthcare sector, which is projected to reach $21.3 billion by 2025.[9] The company competes with other digital health platforms including 1mg, PharmEasy, and Mfine.[10]

International Operations

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The company has expanded into several Southeast Asian markets.[11]

Challenges and Controversies

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Data Privacy Issues

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In 2019, medical professionals raised concerns about Practo's handling of patient data. While the company stated it follows international privacy standards, critics questioned the adequacy of data protection measures.[12]

Content Moderation

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The platform faced criticism in 2019 for listing treatments for homosexuality as a medical condition. After public backlash, Practo removed the listings and issued an apology.[13]

See also

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References

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  1. ^ "Indian health-tech industry's evolution boosted by digital adoption". The Economic Times. 8 March 2022. Retrieved 29 December 2024.
  2. ^ "Practo revenue up 20% to Rs 216 crore in FY22". The Economic Times. 16 December 2022. Retrieved 29 December 2024.
  3. ^ a b Chakraborty, Sayan (16 May 2017). "Can Practo take the next big leap forward?". Livemint. Retrieved 17 September 2019.
  4. ^ "Practo: The crown prince of Indian healthcare startups". Business Standard. 23 January 2015. Retrieved 29 December 2024.
  5. ^ "The State Of India's Healthcare Digital Reset". Forbes India. 15 March 2021. Retrieved 29 December 2024.
  6. ^ Peerzada Abrar (24 September 2015). "Practo becomes world's largest appointment booking platform, acquires Qikwell". The Hindu. Retrieved 17 September 2019.
  7. ^ "Healthcare startup Practo raises $55M Series D led by Tencent". TechCrunch. 17 January 2017. Retrieved 29 December 2024.
  8. ^ "Digital health platforms see surge in teleconsultations". Business Standard. 19 May 2021. Retrieved 29 December 2024.
  9. ^ "Indian health-tech market to grow to $21.3 bn by 2025: Report". Business Standard. 20 July 2021. Retrieved 29 December 2024.
  10. ^ "Indian healthtech startups face growing pains amid funding winter". Reuters. 14 June 2023. Retrieved 29 December 2024.
  11. ^ "Practo expands its digital healthcare platform to Southeast Asian markets". The Hindu Business Line. 15 February 2023. Retrieved 29 December 2024.
  12. ^ Sathe, Gopal (9 May 2019). "Is Your Medical Data Safe With Apps? Some Doctors Don't Think So". HuffPost India. Retrieved 27 June 2020.
  13. ^ Kulkarni, Prachee (25 January 2019). "Homosexuality 'cures' on Practo spark LGBTQIA community's ire". Pune Mirror. Retrieved 27 June 2020.
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