Manage the restaurant in accordance with Restaurant’s Policies and Procedures
Maximize restaurant sales and profitability by effective deployment of labour, assets and production costs
Maintain excellence in the execution of all duties
Focus on exceeding customer expectations
Developing and training staff, as well as to providing negative and positive reinforcement, and to recognize and reward superior performance
Maximize the profitability of the restaurant by monitoring food, packaging and labour costs as well as controllable expenditure to ensure that these are in line with established targets
Ensure that all restaurant resources, i.e. Labour, product, supplies, tills and equipment are at correct levels to meet the various volumes of business
Ensure that all cash handling and in-restaurant banking procedures are adhered to at all times
Perform daily, weekly and monthly stock counts in the restaurant
Assist with IT problems experienced with MICROS/GAAP POS registers, computer and day end reports
Esure that the correct level of supplies are ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported
Prepare the weekly labour schedules in advance and to ensure all shifts are properly staffed and that labour costs are in line with the budget
Provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant
Action recruitment and termination payroll change documentation and to forward these updates to the HR Department
Coordinate, hold and record monthly staff meetings to discuss various issues which affect the restaurant/team
Ensure that all restaurant staff and management are fully trained in fire procedures, health, safety and food hygiene practices as well as security and robbery procedures
Complete daily, weekly and monthly administration accurately in line with procedures
Ensure that standards are in accordance with HACCP
Ensure that the Safety, Health and Hygiene standards are in accordance with statutory regulations
Carry out Local Store Marketing activities as authorized by the Regional Operations Manager
Monitor all local competitor activity and any local activities - this may affect the volume of business
Coordinate the implementation of in-store promotions and ensure that all staff is fully briefed in advance of promotions
Coach and support staff and ensure that they are fully trained and on job training is effective
Demonstrate team work by helping staff and management with their work, cross training them, effectively resolving their concerns and holding regular team meetings
Hire, develops and promotes restaurant staff in consultation with Area / Regional manager
Administer progressive discipline as needed, and ensures compliance with all statutory regulations
Requirements
Grade 12 / Matric
5 years Fast Food Restaurant Manager experience preferably - Chicken Licken, McDonalds, Burger King or similar Fast Food stores
Micros/GAAP or similar POS experience
Good all round computer skills (Microsoft Excel, Word, Outlook)
Ability to work professionally under pressure
Good people skills – Staff and Customers
Able to work shifts and overtime
SA Citizens only
Salary scale depends on proven Experience and Skills
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Human Resources
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