Training center interns engage in a variety of responsibilities under the supervision of PAWS Chicago staff. Intern responsibilities include but are not limited to:
Monitor and respond to email and phone inquiries received from Clients
Monitor and respond to administrative requests from the Trainers
Maintain the training center registration database and contact clients whose payments are still pending
Reschedule clients to a new class as requested
Reschedule classes and contact clients about the schedule change as directed by the Director of Training and Canine Behavior
Assist clients with registration as needed offline
Assist clients with cancellations, refunds, or to correct promo code discounts
Monitor class registrations and alert the Marketing and Adoptions team when registration is low
Manage waitlists as classes become full
Review new classes added to ensure the class offerings are correct in the registration database
Compile market research and analysis reports as needed
Qualifications
Requirements
Strong customer service and communication skills
Comfortable with database technology
Ability to think analytically and is detail oriented
Ability to perform market research and scans
Ability to operate independently and as part of a team
A genuine interest in, and desire to learn more about animal welfare and the No Kill movement
Intern schedule:
PAWS Chicago requires that interns work Mondays and Tuesdays, 9 am 5 pm for a semester long (3-6 month)
Schedules and work accommodations will be discussed individually.
This position is based out of the Lincoln Park Adoption Center (1997 N. Clybourn Ave Chicago, IL 60614)
This internship may interest you if you are interested in the following fields:
Nonprofit Management
Animal Welfare
Business Administration
Information Technology
Customer Service
Project Management
Seniority level
Internship
Employment type
Internship
Job function
Human Resources
Industries
Non-profit Organizations
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